I ordered a part online. Customer service was polite and direct. Shipping only took about 3 days. I…read morecompared the part I ordered to other sellers and I couldn't beat Bay Auto's price anywhere. So if I ever need another part for my car, this was be the first place I look.

Rick at (stillwater) auto bay (651) 328 8069 Ext 139 was extremely unprofessional, and…read moredisrespectful to say the least, on a minute call today, where he hung up on me, after shouting get your refund by ebay! The problem here is that, they sent me a defective part, accepted and acknowledged receiving my returned and guaranteed a full refund. It has only been 3 months I'm trying to get my refund back. I'm talking about US $1,889.94. They are withholding the engine, and my money. What is this called? I have reported the seller to ebay today, contacted the BBB, and I will not let them get away with being shady and disrespectful. Be careful!!!

I have done business with Metro auto body for years. The staff is very knowledgeable about paint…read moreand repairs. I also bought one of their vehicles. They made sure my vehicle was working well after the sale. Highly recommend this family owned business with great business morals!!

Easy to work with. Gave me a good offer for my car that doesn't run! Also gave me recommendations…read moreon better cars I should buy haha! Thanks again!

***10/10! ATTENTION ALL WOMEN*** I recently totaled my SUV…read moreand, as a 24-year-old woman handling this for the first time, I was dreading dealing with the aftermath. I feared being talked down to or taken advantage of when it came to pricing. I reached out to four different services, and I was truly amazed by Craig's exceptional support. He not only guided me through the entire process and arranged for my vehicle to be picked up from the tow shop, but he also offered me a significantly higher amount than any other quote I received. I feel incredibly fortunate to have found such a trustworthy and honest business. They made this accident easier to handle. The entire team at Cash 4 Cars LLC made me feel safe and respected throughout, and I was thrilled to meet them all when I picked up the check. I'm so grateful for their outstanding service, I HIGHLY recommend Craig and his team when looking to sell totaled vehicles for scrap!

Their business is all about their pay day. I was told if I had issues after the warranty to message…read moreand they would see if they could still help out, first response I got back was "it is out of warranty now" for an issue that was there from the start. I bought my truck at the end of January this year. I looked it over thoroughly, and took it for a test drive. During the test drive I noticed a squeak coming from the front while driving. Tires were low on tread. When I tried to bring these up and work up a deal, they were firm on price. That was fine, until the paperwork was done and I had it at home. My truck had a bug deflector on the front hood that I removed only to find a big crack in the paint that it was hiding. I brought it up to the salesman and they offered me a front license plate holder and $60 toward getting it fixed, which I did not go collect after getting a quote of $500 to get it fixed and $60 not being worth my time or gas money to go collect it from them. This was the start of issues I was going to find. Over the next month, I found more and more issues. After their solution to the first one, I knew not much would be done for me, so I fixed a lot myself. Issues included: bad front struts (the squeak from my test drive), oil filter housing is cracked (I didn't have time to look into it until recently, but noticed an oil leak since I bought it and thought it was just the filter, which was also not completely tight and dripping as well), headlight issues (turn signals stopped working 3 days after buying the truck, caused from corroded headlight connections, that also weren't plugged in all the way), one tailgate cable was hooked to the tailgate latch instead of the proper mounting spot, when I put the truck in any mode other than stock the engine stalls, or it shifts erratically which points to tuning and shift points being messed with, my headlights were not adjusted at all upon purchase, they were pointing at the ground, headlight clips were broken, the grille was missing clips that hold it to the body. Hood wasn't adjusted properly, I can nit-pick a lot of cosmetic issues but those don't bother me that much, because of course it is a used vehicle. I don't drive the truck every day, and I work a lot, so by the time I found most of these issues, the 30 day warranty was up, and I'm sure that will be their response to this message to try and discredit it. But I'm not upset that they won't try to cover the fixes, I'm upset that they tried to hide the issues and they weren't willing to negotiate price. I overpaid for my truck, that's very apparent now. Luckily I'm capable of fixing issues like these myself and I've fixed many already, so I will make it into a respectable vehicle again, which is exactly what you're supposed to do before selling it. This all circles back to the beginning where they don't take any pride in their work. They give you the "inspection" sheet, but they do not actually look at the vehicles at all. They buy them from an auction, change the oil and list it for sale. Do not buy any vehicles from this place, and if you do, hope that you're lucky and get one that didn't need as much work as mine or the other 1 star reviews from the last 2 months. After all the money and work I've put into it so far, my truck is now probably worth what I paid for it, money is gone now. Update to their response- they did offer a flush mount bug guard to hide the crack in the paint on the hood, which is not a proper solution, it's a way to hide the problem, which I expressed to them after they offered it. It came with the bug guard on it as pictured, that was hiding it before my purchase of the truck in the first place. Also, the majority of these issues were found very shortly after the purchase, so of course I wasn't forced to buy it, I didn't say that anywhere in my response. Complicated response to try and show they "care". There's a reason they remove the listing from marketplace before you can rate the seller, their account has no reviews on Facebook because of this.

bought a truck and after 2000 miles needs a motor. called the dealer that wholesaled it to them and…read morethey said they wholesaled it because it needed a cam and lifters. They never did anything besides clear codes and throw it on the lot. Takes forever to return your calls if they even return them.

There the best and will not rip you off. Affordable and truthful. Took my car in and paid a lower…read moreprice then I would at a bigger mechanic.

Awesome place! Fixed my Lincoln Navigator! The cam phasers and timing chains were worn. Highly…read morerecommend!

"Pathetic customer service" is probably too much of a compliment to the woman who works at this…read morebusiness. According to their website last Saturday, it said their hours were 9am-1pm. My husband and I drove to the business and waited for them to open. At 9:10am, a couple pulled into the lot in a pickup truck. A woman proceeded to walk up to our vehicles and asked if she could help us. I told her that we were there for oil changes. She proceeded to raise her voice and arrogantly say, "We are not open today!". Confused because both the website and the sign directly behind her on the door said they should be open. She proceeded to YELL at us and said "Nope - That is by appointment only and if you have a Groupon, you need an appointment!" I never mentioned a Groupon and clearly based on my research of the business, they were supposed to be open. She continued to rant about how they are not open, turned around and rudely walked away. If this was the last business on earth, I would not patronize it. I would make the recommendation to anyone considering it as well. Since our visit, it appears they changed their website to be closed on Saturday.