I am still waiting on a store manager to call me back regarding a situation with a battery. It's…read moregoing on day 3 with me having to call the store myself and giving my number to a team member twice. I'm not understanding where the breakdown of communication is happening, but this isn't good customer service.

This is where I get my auto parts and supplies I have…read morepurchased several car batteries over the years and they stand behind their warranty. I have had to replace some and they do it promptly and courteously. They have their computer that can find your car so they give you the right part I get my wipers here and they always put them on for free There is lots of stuff to keep you car clean and well maintained too

Ask for EMILY she's the store manager! Folks waited on the phone asking for her! Emily's Cust…read moreservice skills are EXCELLENT and she KNOWS her cars!!! If ever in the area and you need help, call or come see her and her crew! They will get you going in no time!

Zach was very knowledgeable with car parts. He was very patient with explaining and helping us out…read more i'll recommend him to anyone

My wife and I had a fantastic experience at Courage KIA in Gastonia on July 3rd. James, Dolly and…read moreMark were incredibly helpful and made the process of choosing a car for our daughter easy and stress-free. In fact, I told James that this was the shortest amount of time I had ever spent in a car dealership buying a car. Their professionalism, efficiency and kindness really stood out. I highly recommend this dealership.

Extremely disappointed with Courage Kia in Gastonia…read more I brought my 2024 Kia Telluride in for a warranty issue. Intake inspection video and notes showed **no windshield damage**. After service, my vehicle stayed on the dealership lot for several days. When I returned, I found a significant crack in the driver's line of sight that was not there before. The service advisor initially said it wasn't present when parked, but management later denied responsibility. They offered for me to pay $600 toward a $1,400 replacement, citing "company policy." I've documented **inspection videos, photos, and all communications**, and would hope management reviews these to revisit the resolution. Customers trust service departments to care for their vehicles -- this experience fell far short.

I took my truck there. It was a big job that involved…read moreremoving the dash The job was done at a fair price and the A.C. works better than new I am a customer for life.

Absolutely I would recommend this business and I'll bring any vehicle I have that needs radiator or…read morea/c work. The man will tell what he'll do and do it reasonably and right. They have my business.

I needed a new battery on my lunch break and Travis was very helpful. He suggested we check the…read morebattery and alternator before just selling me a battery in case that wasn't the issue. Battery ended up being totally dead, and Travis sold me a new one and then installed it for me. Very quick, friendly service. Thanks again Travis!!

Short staffed. The staff there was less then helpful. Go to a different store and don't waste your…read moretime

If you're a woman take your business elsewhere. When I went in to order a simple product they were…read morevery condescending and rude. Then they never even bothered to call when my floor mats had arrived. I was prepared to work with them to make some a number of mods on my new off road vehicle. But since they were so condescending on a simple purchase I decided to take my business elsewhere.

Been there twice. Once for brake control for pulling my camper and another time for putting on seat…read morecovers. Each time was told the price, after checking out the price was well over $100 more. Scheduled an appointment with Seth for 830a on the 30th. Josh called on the 29th to confirm my appointment at 1100am. That wasn't the appointment time at all Super disappointed.. Really wanted my window tint scheduled. Josh said my scheduled appointment was given away. Who does this kind of business? This company came recommended by a trusted friend. Totally let down by their customer service or service to women.

I highly recommend Mr Nobody on E Long St. The front end staff were great and the prices were…read moregreat. I took my car in for an oil change and they had me out within an hour or so. Didn't mind the wait. They also offer a veterans discount through the Gaston County "Thank You for Your Service" program, which is always appreciated.

I took my 2019 Audi A6 for an AC repair and after waiting all day they still charged me $350 for…read morelabor and I still had no AC. I have been going to the one on ozark for for years for all my car needs and this one time was it! i was told that my lane departure had something to do with the AC which had nothing to with it. I later took it to pep boys and the Freon was low simple fix.