UPDATE: they must have changed management or owners because this place has done a complete 180. The…read moreB&H location folks were helpful and showed genuine interest on trying to get me the right parts. After searching their yard they made some calls and found the parts I needed down the street at their other location, Paradise Auto. #venomgt87 #lawlslucy

This company goes on private property and steals peoples boats and cars They don't care. Most of…read morethese vehicles were on private deeded Cecil county property. The lawyers will close this business soon. You can't just take someone's property for no reason

great people to work with and reliable they have 24-hour towing any part you want you can call them…read moreor hit them on the web just all in all good people to work with and to do business with

Not so "paradise" Been having problems ever since I bought my vehicle. This place needs to get sued…read moreout of everything and go out of business. Do not get scammed like I did.

The guy Eric who owns it now it's the biggest jerk. He recently bought the house I was living in I…read morehad minimal time to even get my stuff out. I had things stored outside that I wanted to get and he would NOT allow us to even come and get them. Mind you I was never fully served an eviction notice. This man is rude obnoxious and arrogant. I would think twice before doing business with someone who has no values to sentiment things nor anyone feelings.

I went to the Firestone location on 202 E. Pulaski Hwy in Elkton, MD. on Tuesday 8/5/25. I got…read morethere at 7:20am. to see about buying 2 tires for my 2019 Chevy Trax SUV. John helped me. He had to order them and was told to come back at 1pm they would be delivered to the store. Somehow, the order was mixed up and my delivery wasn't there until 4:30pm. John made it " right" for me. He and Danai both apologized saying they have never had a mix up in delivery times before. They had a tv and coffee machine so I sat watched two movies and waited. Once the tires were delivered, John had a technician put them in right away. I walked out of the store at 5:30pm, 4 hours later, but understood that " things happen" and it was ok. I was treated very well and I will go back, because their customer service was so good! Thank you John & Danai.

Let me preface it by saying I've been a fire stone company for at least 15 years now. I love tires…read moreplus, fire stone, and any other affiliated brand because of their customer service, outstanding price, and overall value. I had an appointment at 3:30. I got there 3:45. They took me in soon as I got there which is awesome! Overall the service took 30 minutes. I didn't have my store credit card which I let them know in advance and they help me out anyway. Tarantula problem getting my card information from another store so they took time to troubleshoot it and made it worse. They're lifesavers for that! Bunny lol cash so this really helped me out. I highly recommend this in any other fire stone or isolated brand, the cause of the aforementioned price. Great service and value makes it easy to recommend this place!

I would give less stars but not an option sent wrong motor…read moreand after weeks finally got another motor and all electrical plugs had been cut off along with the turbo pouring oil no refunds offered besides full refund after motor was already installed absolutely worst experience ever save time money and heart ache go some where else

Sold us a bad engine for a 2009 international truck 3 months ago, now they are looking for all…read morereason not to replace the engine or refund our money. Thanks Mr Neil from heavy truck

How does an appointment turn into 4 hours! Guess it's an hour a tire. Such crap, wasted half my…read moreday. Zero star

My car had a broken light, I bought the part from an advanced auto store near my home, they refused…read moreto install and so I did research on the internet and a user suggested Walmart, I had to double check the source and it is correct. Price was 10 dollars and I had to wait 3-4 hours don't mind the wait because I didn't create a online appointment.