The guy at the register was very kind and went the extra mile to make sure I was getting the…read morecorrect part! Sometimes being a girl going into the auto parts stores (like autozone) they look at me like I have two heads if buying something to work on my own car. Not here though! They were amazing!

Clarence is very professional! He came right out early in the morning on the weekend and fixed my…read morecar!! He didn't seek to over charge for his service. Will definitely call him again.

My car couldn't be started two days in a row after a jump start and as a relatively new driver, I…read morehad no idea what was going on. I called Clarence for help and he arrived on site and saw the problem in no time-- a potential weak battery. He offered to follow me to an Autozone to have my battery tested and after the test, the battery had to be switched. Clarence then did all the hardwork replacing the old battery and intalling the new one. The whole process was within an hour, during which, Clarence is professional, down to earth and efficient. Literally saved my life. Can't recommond enough ! Thank you again!

I have been here several times and nothing but great service. Jordan was exceptionally professional…read morekind courteous and helpful. They make sure they provide great customer service to you

This place is so bad. How can this place NOT properly train their employees!?? My husband called…read morethe Turnersville location in New Jersey a few days ago for a car part. The employee told him that the part Would have to be ordered and would be in on Friday. So, my husband called earlier this morning and asked when the car part would be available for pick up at the store. The lady on the phone told him that it probably would be in later in a day. (Yes this person was not even sure of when the part was shipping to the store) So, my husband called back in the early afternoon to get a status update on his order and got either the same woman from this morning (with a nasty attitude) and she stated, " there is no such order was placed." My husband was furious! I heard him talking with the manager after all this nonsense happening, and then tells my husband, "that you didn't buy the part here and it's not under warranty." Maybe if they train employees the first time the employee could have looked up my husband's car information in their computer system! Then the manager has audacity to say, "oh maybe try advanced auto parts." They have NO compassion for their mess up!!!

If i could give less than 1 star then I would. Purchased a…read moremotor that didnt last 3 months. Oil in it was disgusting so condition i was told was misleading at best. After 2 months starting running bad and shorty after threw a rod. Manager very condescending and didn't want to do anything. Told me motor only had 3 mo warranty even though nothing on the receipt said otherwise and i was told 6 month by the rep there. Buyer beware. Plenty of other places to buy at much better prices. Read the reviews. Shady business practices and bad customer service.

They completely ripped me off on copper. I've had a lot going on in my life and I just wanted to…read moremake some quick money with copper I obtained working in construction. I didn't have time to worry too much about the prices. The guy completely forged the numbers, and made up his own prices. #1 copper is going for a national average of 3.90. The guy who rang me up gave me 2.50 for #1 copper. He didn't offer a receipt until I asked. Everything on the receipt was oddly a round number. It correlated to what I had turned in loosely at best. The price was wrong, the weights were made up and he didn't even want to give me a receipt. These people will not only look to get an edge on you, they're content to completely rip you off. Don't go there.

You won't find a more honest auto shop!!! Larry and all the fellas are straight up and honest with…read moreyou, even if you are a female. The pricing is fair for the service received. They do not try and "stick it" to you like many shops. We have been using Arlong since 2007 and wouldn't think for using any other mechanic!! Definitely use Arlong!!!

Honest people and a bunch of good guys…read more I recently went there for a new set of brakes for my daughter's car. The car dealership (Turnersville Nissan) insisted I needed all new brakes and rotors at cost of about $1000 I took it to Arlo and I did not need any work. I'll all my cards done there as I can actually trust them

I come here regularly for my oil changes, and the men are always honest when providing feedback on…read moremy car. Prices are reasonable considering the economy. They are pretty quick to get me in if I walk-in but I typically make an appointment. Will continue bringing my car here for years to come!

This Firestone auto shop is my favorite location because I can call in and get an appointment on…read morethe date and time for the vehicle. Ahmed was kind and nice when I walked into the place and he able to get my vehicle serviced which I didn't have to wait long.

This may be the worst customer service I've experienced. I stopped in on Friday to have a battery…read moretested, with the conclusion it needed to be charged not replaced. The associate suggested returning on the weekend. I arrive Sunday morning at 9:02, the gentlemen working immediately got an attitude and refused to help. He stated they would only do so if the battery was theirs. He also mentioned it would take upward of 6 hours to complete even though it is advertised as taking 4 hours. When I asked he told me that the other employees were incorrect and didn't know what they were talking about. He then proceeded to tell me that it would take 45 minutes alone to detach the battery to begin charging and urged me to get tools and do it myself. I left the store to do that and it took all of 11 minutes not the 45 he stated. If the employees don't want to provide the services the company states they do, they shouldn't be employed.

If I could give this location negative zero stars I would. I have never in my years been treated…read morewith such lack of empathy and help. To feel like you're being a bother to the employees to do their job is just insane. these ppl told my husband he needed to pay $155 for one bulb light for a 2015 Buick! which was false and incorrect they wouldn't over to help take out his bulb to examine the kind of bulb needed and pretty much sent to on his way and the attitudes the employees had towards him felt like hatred. I pray that when this business goes out of business these employees may never find another place of employment in customer service because they suck!!!!! they lucky they did not answer the phone because they would have gotten an ear full. This location and its employees are pieces of Sugar Honey Ice Tea!!!!

I always bring my car here for hand washes and they do a flawless job every time. Stop going to…read moredrive-thru car washes

Initially, I came back to this company due the great work they've done for me the past year, highly…read moresatisfied with the tinting. My first experience was at the Marlton location, quick and efficient work. This time around, I was coming to get another car tinted (just the 4 side windows) & I was told it was be 3-4hrs. I thought that duration was ridiculous and the parking lot was empty so I was confused why It would take so long. Anyway, the customer service rep Angelo told me it would take 3-4hrs and to wait in waiting room. I decided that's entirely too long to wait, just like anyone else would. I went to the front desk to tell them I was catching a Uber home & to call me when It was ready, I'd catch a ride back to pick up my car hours later like I was told. My uber comes to pick me up to take me 25 minutes home, once we got near my house they called me back and said that the car was finished that fast. I quickly told my Uber ride to take me back and sorry for inconveniencing her, she proceeded to tell me that she had just picked someone up from the same location that was told their car would take several hours to be done and they ended up calling in about 45 minutes saying that it was finished. Again, it seems to be a pattern of being inconsiderate and wasting peoples time and money. I spent $45 just to go for a ride and then turn around and come right back without any. Apologies for the inconvenience or reimbursement. I mentioned to Angelo, the front desk, customer service rep, in front of the manager as well, I was expecting 3 to 4 hours. That's why I paid for a ride to come and pick me up. Angelo says to me "yeah it's estimated 3-4hrs" , I said , "but, that was 45mins I just left here. Angelo responds, "when we're on it we're on it". I left because he clearly didn't see what the problem was or didn't choose to care, I thought it was pretty clear and common sense to recognize the inconvenience that you just caused someone. So yeah, very disappointed with the way that the situation wasn't handled and not addressed, very unfortunate because I like the companies actual work.