The three men working were very helpful in providing suggestions for tools I would need to change…read moremy car battery. As a woman, I always have anxiety going into any auto place because it's not uncommon to be treated poorly but I can gladly say that wasn't the case this time. They were all very kind and knowledgeable.

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

Not too long ago I purchased an item for my vehicle at the Advance Auto at 3510 W Genesee St,…read moreSyracuse, NY. It seemed fine for a couple of days then it went sour. I still had my receipt and packaging so the employee on duty made it good with a replacement. Fast forward a week or so. The replacement part went bad. I work a lot and don't get a chance to tend to things when I need to all the time. Such is life. A few weeks later I went back to Advance Auto. This time I did not have my receipt. I had disposed of it thinking it wasn't necessary after the part was replaced. Silly me. The initial encounter with an employee wasn't too promising. No receipt or record in their computer of my purchase since I didn't give my phone number at the time of purchase didn't bode well for me. The guy was just doing his job and following protocol so I have no issue with him. I did ask to see the manager to plead my case. Ron was the manager on duty. I gave him all the details of my problem and had him inspect the part so he could see it was in like new condition and I wasn't trying to scam him.God knows people try! Ron gave the whole situation careful consideration. I don't blame him. When all was said and done the bad part was replaced at no cost to me. For the second time mind you. I will remember Ron's courteousness and making things right for me when I need other automotive products in the future. It's easy and common for people to whine and complain when things don't go their way. Remember to say something nice when things do work out. Thanks again Ron!

good service. i got a good deal on the oil change kit. wooooohoooooread more

I needed sleeves to connect my Y exhaust pipe to my mufflers and didn't really know the size that I…read moreneeded. However, this one employee named Donnie or Donny went above and beyond for me. He went out to under my vehicle and got on the ground on his back to take the measurements himself and make sure I was getting exactly what I needed. I've never felt so appreciative towards an employee for the extra work, this guy deserves a raise or promotion. NAPA Know How baby!!!

These guys are the best! I had more than a few car troubles in 2023 and these guys not only gave me…read moregreat deals on repairs, but also were open and honest with me about problems. Frequently, they'd call me to update me on what was happening/problems I should know about. Even texting me pictures & videos so that I can see what they're talking about. They have fair & decent labor prices which are much cheaper than the dealership, it didn't break the bank. Rich Garcia and his sons are the honest and upstanding neighbors who run a top-notch business. I definitely recommend them!

If you need some auto work done. This is the place to go. Just had my brakes done and was quite…read moreimpressed with service. Literally called the night before and had an appointment the next day. Prices are very affordable. They charge less per hour than most shops and don't take longer then the job should be. On top of that they included 2 bags of one of my favorite beef jerky when I came to pick up. That was a pleasant surprise.

Went in for an oil filter. Service mgr was proactive in looking up the part number, friendly and…read moreensured i got what i needed. Overall pleasurable experience.

Great service. They are ordering a special part for me from Germany for the Merc. It's 2/3rds of…read morethe price Mercedes in Syracuse who have the part in stock. I have a slight feeling that they're a bit of a rip off merchant. So I'll order my parts from here and fit them myself. Save a fortune.

I found this company after being frustrated with years of super costly bills at Burdick's service…read morecenter. A&K was ranked #1 for what I was looking for: A great crew that could work on my SUV which is a German vehicle. The crew had the work done the same day to replace my rear suspension and rear airbag system. They also did it for far less than Burdick quoted me. I think I've found my new mechanic for my BMW X5. Thanks guys!!!

If you're looking for a dealer alternative that understands the automotive enthusiast mindset,…read moreyou've found the right place. A&K Eurowerx is a Volkswagon and Audi specialty repair shop. They'll help you keep your VW/Audi vehicle dialed-in and up to factory spec. If you're looking for a factory+ configuration A&K does that too. A&K can help with performance tunes, suspension will help you get there faster.

Rob was very easy to talk with to set up our appointment. WOW! What a job he did on a very…read morevaluable car! Had a pretty ugly dent and when Rob was finished ... it was GONE, GONE, GONE! Like never there! This is no exaggeration. His work is nothing short of amazing. I will call Rob again for any kind of dent repair. The result is just like magic. I give Rob at CNY Dent Repair my absolute highest recommendation!

I accidentally put a few dents in one of our cars , I called CNY Debt repair , left a message & the…read morefollowing day my dents were gone . He was very honest with expectations , his work was meticulously perfect & we highly recommend him if you accidentally dent your vehicle.

I blew a tire on the highway. While waiting for AAA I googled the closest garage/mechanic, and…read morebased on the reviews and proximity I gave John's a call. The woman who answered the phone was super nice, talked me through how to look for my tire size, and looked to see if they had one in stock- all on the first call since I was in a precarious situation on a median off a busy highway speed merge. I eventually made it to them and they squeezed me into their busy day, repaired the flat on the spot, and patched it instead of upselling me a new tire. The mechanic was fantastic and friendly, the office was also professional and friendly- and you can tell it's a busy place with a long-time solid reputation. Made it back to NYC on my "new" tire and after my first affordable visit to a mechanic lol, I can't rave about them enough! Thanks John's Auto Care for your help today :)

Wow! This business is fantastic start to finish with a lot of kindness, care and detail added. I…read moreneeded my muffler clamp welded as Syracuse streets beat it up till it broke. My son suggested John's as he knows Matt Hallowell, who welds there. (I'll just say Matt makes welding an art form, and he put the factory to shame! When I called the nice gal scheduled me within 2 days of my call, accommodating my appointments and job schedule and helping me to make it happen. We all have those days when the juggle is a struggle, but she made it easy! I overheard a few conversations while dropping off and picking up and I can honestly say everyone goes out of their way to accommodate need, budget, and the people, while providing quality products and service. After all of that, with CDC guidelines they also do more than most. Sanitizing is done constantly in the office, in your car, the pen you sign with the door handles and areas people touch, etc. My car even had a steering wheel cover on it so I know they took care to keep me safe and healthy. I highly recommend them for whatever automotive needs you have. My son is an automotive technician, but if he is not able to take care of my car, I know where I'm going!!