Great staff, they are very knowledgeable and take the time to explain the products and what else…read moreyou need. I purchased automotive paint for my motorcycle and they mixed it for me, ready to spray right out of the can. They do not try and make you purchase stuff you do not need and they never get impatient when you ask for advice. They have lots of selection for paints (plus supplies and many other auto parts) and are able to mix the paint for you. No needless waiting or wasted time, usually in 10-15 minutes your paint is ready to go. The neighborhood is run down and parking is in a lot next to the building (which was formerly another building that got knocked down.) They have been around for a very long time and it is nice to know that I have an automotive paint supply store in my town (I could ride a bike or walk there if I really wanted to). Spray guns, jacks, mixing cups, sand paper, whatever you need they seem to have it. Highly recommended!

Super helpful..pressed put a bearing and in a new bearing and hub for me in under the two hours…read morequoted.. very friendly service people and will definately be coming back for future business.. if you need bearing help I would suggest them

I came to get bearing pressed into hub. It was done Expeditiously and also at a good price!read more

Open late and the cheapest parts you will find ANYWHERE. They don't carry everything a Pep Boys or…read moreother places would but if they don't have in stock and they carry it, it's there the next day.

Great store with good customer service. The employees here put windshield wiper blades on both of…read moreour vehicles for us, and I couldn't be more grateful. I could not figure those things out. Would return, would recommend.

DO NOT GO HERE. GO TO AUTO ZONE OR O'REILLY. I went here to get a new battery and you wouldn't…read morebelieve the bad attitude I got from the guy who I bought it from. He was so obnoxious and swearing his head off while he installed it. This was reported to their corporate office. Yes, it's only an auto parts store in a blue collar neighborhood, but that doesn't excuse you for being rude and unprofessional. It's Auto Zone for me from now on!

Waste of time! Poor sales tactics. Not a lot of time because I fortunately had enough sense to not…read moredrive 1hr 20 minutes to get there and just be disappointed. I first delt with Sammy and then Brian, in sales, over getting a legitimate lease price on a F150 they had in stock. Gave them the info, gave them everything they needed to formulate some kind of answer for me. Instead, I kept getting told they would get with a manager and put together some numbers. It never happened. three conversations and one week later, I still have no actual numbers, just excuses. It is simple, no trade, I just wanted a straight foreword lease option on a left over 25. Especially considering all the Ford incentives and how many 25's trucks are sitting around. I think the ploy is to get you to come in and waste more of your time. No thanks. I am sick of seeing their commercials and sponsorship of WGN This is a shame, and I would avoid this dealership.

Been taking my 2010 Ford Focus for service there since 2014 and I can honestly say that the service…read morethere has always been great. They are quick and efficient in getting you out of there and the prices were always very reasonable. I just purchased a brand new 2024 Ford Escape from them and I just want to share my experience with you. The Sales Consultant that worked with me was Andrew Seeley and he was beyond terrific. He never put pressure on me or tried to get me to buy something that I didn't want. He was always upfront about price too. And I just want to do a shoutout to Barb, the Finance Manager. She was so pleasant to work with in completing all the paperwork etc. and pretty much made all of that painless. So, whether you are looking for a Service Department to take care of your service-related repairs etc. or if you are in the market for a new or used vehicle then Ford of Homewood is THE place to go!! You won't find a better team anywhere else. And if you are in need of a new or used car, then ask for Andrew Seeley!! He is the nicest guy I have ever worked with and tell him "Ron sent you"!!

I needed my car's remote control battery replaced and they were able to do it. I forgot my wallet…read moreand I didn't live to far away but the worker waived off the cost and did it for free. I felt bad but he did it out of the kindness of his heart. I really appreciate that level of kindness to its customers. Thank you.

called up here and told them I needed to exchange a bad battery and once I got to the store at 4pm…read morethey had a sign in the window saying "closed early" even though they were sitting right in the window looking at us. I'd never recommend anyone to go to this business

Stopped by because my check engine light was on. Extremely nice young man named Ray greeted me and…read morechecked my car. This man was professional and friendly. Although all I expected was a quick report on what was wrong, Ray took the additional time to explain my problem and possible solutions. Great customer service and I will certainly return in the future.

Very Rude Roberto, borderline disrespectful! I went in morning October 15, 2025. I wanted to…read morewarranty exchange D536 brake pads for ceramic C536 (no box). He look at the pads and said they aren't their pads. I tried explaining that they were the least expensive pads in white BrakeBest box, he claims he only sells yellow box brake best and the pads I have not from oreilly. He put both his hands up and backed up like I had Covid! and told me to go back to the store I got them from, he would not even look up the warranty info. My advice for anyone buying from Oreilly: "keep your receipt and keep the box the parts came in"! Roberto need customer service training.

Benjamin was very helpful, I didn't know which kind of bulb I needed. Ben got me the right light…read moreand got me back on the road just before a huge storm. Good man, thank you Benjamin.

Stopped in several months ago on a Saturday morning after 8 am. I asked if I could get my battery…read moretested, and the very short gentlemen told me no. he said I'm by myself and busy. I was the only person in the store. Ok. I said no problem Ill go somewhere else. Today October 28 I visited the store wanting to Change my oil, and inquiring about stp oil filter sales as well as the part number for the correct oil filter, The store has no book in that section to look up the correct filter, which is why I asked. The same gentlemen gave me attitude and shouted out these people are starting already. I have spent a lot of money at Auto Zone over the years, I will never spend my money there ever again.... You lost me

Today my son visited O'Reilly's because I recommended it to him. I know in the past they have…read morealways helped customers with minor bulb changes and or brake lights etc. This occured only if they were able to reach the item without causing damages (which I do understand). It is my understanding that my son and husband went there between the hours of 1230-115 approixamately. The guy who waited on them was extremely rude to the point my son had to tell him not to talk to him that way. My husband who is a retail manager for another operation came home and told me how rude the guy was. The employee went on to tell them, I'm not doing that I'm by myself. My son told me, excuse me sir I don't know how your system works and you will not talk to me this way. I want to put this out here, because I know how some people are treated in various areas of suburbans. When we visit the O'Reillys in Oak Forest, they are extremly respectful, professional and intelligent, unlike this staff member in the Chicago Heights, Western Avenue Store. My suggestion is if you don't want to work or you are stressed due to circumstances beyond the customers controll, please do the customers a favor and stay at home. None of us want to be treated in this way or deal with negativity as a consumer. I'm extremely disapointed in your behavior.

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!