Really good experience. I went to get an evaluation on my battery and it was having issues getting…read morestarted. They assisted me with my previous warranty, installed a new battery for me, and I was in and out the shop in less than 20 minutes. It's never fully clear how trustworthy auto repair shops/parts are but I felt this O'Reilly's felt honest. Thanks for the good experience.

1 star worker…read moreinsisted the rear brakes were the right ones and i had to correct her, then gave us the wrong front brakes and said those were right too, got to the auto shop and had to drive all the way back to exchange them because they were the wrong ones, the auto shop almost closed because of it and barely fit us in, then when we tried using the warranty later, they wouldn't honor it because they said the brakes were too used, whole thing was just a waste of time.

This is my 1st owning a pick up truck and I bought this 2007 ram 1500 big horn LIFTED Truck…read morewithout its running boards. My wife is 5'2 tall and she can't climb the truck without them; I'm 6'2 tall no problem for me. We went to autozone didn't have them I was told to wait 1 week for the part, next to o' Reilly same thing, finally came across GALAXY Autobody parts and the ordered the parts this morning I'm back at 6pm same day and I'm having them installed Running boards the cheapest ones they had due to the $ I paid for me buying my truck. COST $75. Very friendly staff I will definitely be coming back for my trucks future needs. Thank you for helping me the same day .

This small family-owned business provides good service, Great prices, and fast turnaround. I will…read moredefinitely return for the rest of my restoration project needs.

Customer service was amazing, helped me through everything! Was kinda surprised…read more The guy at the front desk was very patient with me

I just stopped by because someone bent my windshield wipers last night. The mechanic fixed it on…read morethe spot. No waiting to be serviced, no waiting to come back for parts the next day. I was in and out in maybe 3 minutes. I wish I had caught the name of the mechanic that helped me, he was great! Amazing place all around!

This place is awesome! Better than any Auto Zone or Pep Boys!…read more Better prices and they deliver to the local body shops!

I made a purchase over the phone and paid with my credit card. They delivered the wrong part, so I…read moresent it back with their delivery driver. I called the store and they confirmed that they received the part and would refund my money -- which turned out to be a lie. They refused to give me either my money back or store credit claiming that there were no returns even though they took back the part. I spoke to the delivery driver and he himself confirmed that he had brought the part back, but the owner still refused to refund me. I ended up reporting this to my credit card company and got my money back that way. TODAY, the owner called me to insult me and demanded payment, to which I responded that she now has to deal with he credit card company, not me (the transaction was ~$40). I recommend using a credit card when doing business with this store or taking your money elsewhere.

Appreciate these guys - above and beyond in service and transparent pricing. Thank you everyone who…read moreworks there. Pep Boys has been my fleet's vendor for 9+ years now, by the way.

The lady wendy had horrible customer service, blows you off and doesn't even acknowledge the fact…read morethat i had an appointment just told me go wait in the line so instead of being serviced at 8am how my appointment was scheduled for it was 8:30am before i even spoke to anyone then i got a paper and still had to wait longer, it's not 8:33am still haven't been serviced or my car hasn't been brought to be helped, but other cars are. My first time here and it was just terrible service and the value of the oil change is not worth it charging over 150$ for a quick oil change and you can't even service your customers timely. Ridiculous how you completely blow someone off and told them to move their car to a different area and didn't even come back to help me! just sent me somewhere else to not even help me and wait in line to be helped by miguel who started to show urgency only AFTER i asked for his name. it's funny how people treat you different when they know they might be in trouble or being reported. i don't want people to lose their jobs but i want customers to know if you come here 1. appointments don't matter, you'll get helped when they choose too. 2. overpriced oil changes anywhere else you're paying 100-120 max. 3. customer service is non existent unless you act as if you're going to report something. it's sad because i live down the street from here and i would've come back because of the distance but instead of that i'll be going somewhere else. 8:37am review posted and my car hasn't finally touched down into a bay to get serviced, after having an appointment at 8am! edit: 8:48am still hasn't done anything to my car but bring it into the bay and leave it there while they work on other cars edit: 9:20am and they are finally finished and i'm going to pay. 1:20min wait for something that took them 10 minutes to do so realistically i could've been out of here 8:15-8:20 give or take. just ridiculous!

5/8/26. The staff is nice and try to do their best. I have found them to be polite and helpful. My…read moremain difficulty was finding the store and getting there. Very small parking lot lots of construction along Washington blvd. Long wait for my car battery I purchased recently went dead & had to be tested. It Took 2 weeks.

This is a independent NAPA , I been going to this location for years, recently I've noticed the…read morequality of service has fallen way down, lack of customer service has gotten even worse, paper work is less than accurate and horrible attitude, very nonchalant Overall I would strongly recommend not spending your time or your hard earned money, its not worth the gamble. I can't give them 0 stars , but let the records show , This is my ratings . STAY AWAY FROM INDEPENDENT NAPA'S Especially THIS 1

I would love to take a moment to give praise to MAX B. He went ABOVE & Beyond to ensure that I was…read moreproperly informed and served. The employees at this location should feel blessed to have a stellar example of proper customer service. Max, thank you again for your patient, kind, and informative service!

Marvin was very helpful when I woke up with an empty tire..he lend me his precious air pump to fix…read moremy tire going on nd beyond

Gabby was very knowledgeable and helped find our order on the phone and even had it ready when we…read morearrived. 10/10 customer service

Service was pretty good, they fixed my flat tire while I waited...the people working there were…read moremostly friendly...

The staff here was incredibly kind and went above and beyond to help me install my new car battery…read more Quick, helpful, and highly recommended.

Around 4pmish 8/21 this young dyke saw me bringing a battery requesting charge and she saw a…read moresticker on the side on my battery and assumes she knows it all telling me that my battery failed 3 tests already and needs to be replace I told her she's lying long story short I leave my battery the lady that gave me the battery says my battery is a great condition with good battery cells.. I hate thieves and the young dyke is a huge one

I just left this autozone and the customer service provided by the cashier and Alex was superb…read more It's the little things that matter and they go above and beyond in providing recommendations and help with their knowledge. I recommend this autozone location for your car parts and questions!

All I needed was a low pressure ac cap, would've taken 2 seconds and I arrived at 8:56 but doors…read morelocked and it looked like the workers were doing count before official business hours were over with. You should honor whatever business hours are posted. I feel like that's poor business ethic to post hours you don't honor and it's also lazy to count before closing. Don't advertise hours your employees can't handle, I drove 17 minutes knowing I'd make it before 9. I've posted picture of the both lazy employees. I'll be calling corporate so hopefully employees understand that they keep the business open during business hours.