This is my 1st owning a pick up truck and I bought this 2007 ram 1500 big horn LIFTED Truck…read morewithout its running boards. My wife is 5'2 tall and she can't climb the truck without them; I'm 6'2 tall no problem for me. We went to autozone didn't have them I was told to wait 1 week for the part, next to o' Reilly same thing, finally came across GALAXY Autobody parts and the ordered the parts this morning I'm back at 6pm same day and I'm having them installed Running boards the cheapest ones they had due to the $ I paid for me buying my truck. COST $75. Very friendly staff I will definitely be coming back for my trucks future needs. Thank you for helping me the same day .

This small family-owned business provides good service, Great prices, and fast turnaround. I will…read moredefinitely return for the rest of my restoration project needs.

Customer service was amazing, helped me through everything! Was kinda surprised…read more The guy at the front desk was very patient with me

I just stopped by because someone bent my windshield wipers last night. The mechanic fixed it on…read morethe spot. No waiting to be serviced, no waiting to come back for parts the next day. I was in and out in maybe 3 minutes. I wish I had caught the name of the mechanic that helped me, he was great! Amazing place all around!

I made a purchase over the phone and paid with my credit card. They delivered the wrong part, so I…read moresent it back with their delivery driver. I called the store and they confirmed that they received the part and would refund my money -- which turned out to be a lie. They refused to give me either my money back or store credit claiming that there were no returns even though they took back the part. I spoke to the delivery driver and he himself confirmed that he had brought the part back, but the owner still refused to refund me. I ended up reporting this to my credit card company and got my money back that way. TODAY, the owner called me to insult me and demanded payment, to which I responded that she now has to deal with he credit card company, not me (the transaction was ~$40). I recommend using a credit card when doing business with this store or taking your money elsewhere.

These guys know cars.... if they don't have the part, they will get it for you…read more I've been doing business with them for over 20yrs.

Appreciate these guys - above and beyond in service and transparent pricing. Thank you everyone who…read moreworks there. Pep Boys has been my fleet's vendor for 9+ years now, by the way.

The lady wendy had horrible customer service, blows you off and doesn't even acknowledge the fact…read morethat i had an appointment just told me go wait in the line so instead of being serviced at 8am how my appointment was scheduled for it was 8:30am before i even spoke to anyone then i got a paper and still had to wait longer, it's not 8:33am still haven't been serviced or my car hasn't been brought to be helped, but other cars are. My first time here and it was just terrible service and the value of the oil change is not worth it charging over 150$ for a quick oil change and you can't even service your customers timely. Ridiculous how you completely blow someone off and told them to move their car to a different area and didn't even come back to help me! just sent me somewhere else to not even help me and wait in line to be helped by miguel who started to show urgency only AFTER i asked for his name. it's funny how people treat you different when they know they might be in trouble or being reported. i don't want people to lose their jobs but i want customers to know if you come here 1. appointments don't matter, you'll get helped when they choose too. 2. overpriced oil changes anywhere else you're paying 100-120 max. 3. customer service is non existent unless you act as if you're going to report something. it's sad because i live down the street from here and i would've come back because of the distance but instead of that i'll be going somewhere else. 8:37am review posted and my car hasn't finally touched down into a bay to get serviced, after having an appointment at 8am! edit: 8:48am still hasn't done anything to my car but bring it into the bay and leave it there while they work on other cars edit: 9:20am and they are finally finished and i'm going to pay. 1:20min wait for something that took them 10 minutes to do so realistically i could've been out of here 8:15-8:20 give or take. just ridiculous!

5/8/26. The staff is nice and try to do their best. I have found them to be polite and helpful. My…read moremain difficulty was finding the store and getting there. Very small parking lot lots of construction along Washington blvd. Long wait for my car battery I purchased recently went dead & had to be tested. It Took 2 weeks.

This is a independent NAPA , I been going to this location for years, recently I've noticed the…read morequality of service has fallen way down, lack of customer service has gotten even worse, paper work is less than accurate and horrible attitude, very nonchalant Overall I would strongly recommend not spending your time or your hard earned money, its not worth the gamble. I can't give them 0 stars , but let the records show , This is my ratings . STAY AWAY FROM INDEPENDENT NAPA'S Especially THIS 1

I would love to take a moment to give praise to MAX B. He went ABOVE & Beyond to ensure that I was…read moreproperly informed and served. The employees at this location should feel blessed to have a stellar example of proper customer service. Max, thank you again for your patient, kind, and informative service!

Marvin was very helpful when I woke up with an empty tire..he lend me his precious air pump to fix…read moremy tire going on nd beyond

Gabby was very knowledgeable and helped find our order on the phone and even had it ready when we…read morearrived. 10/10 customer service

Service was pretty good, they fixed my flat tire while I waited...the people working there were…read moremostly friendly...

Este es el mejor autozone de Los Angeles en el servicio al cliente el mannager de dia es super nice…read moreayuda mucho ala gente igual el mannager de noche y los trabajadores excellent en la 3 y Vermont el mannager es super mal educado y no tiene servicio al cliente bueno y no ayudan ala gente. Les recomiendo este auto zone en la Alvarado y 9. El servicio al cliente es el mejor de los 15 años q tengo comprando repuestos en auto zone felicidades estos mannager se merecen un premio o minimo las gracias por ser tan amables y hacer muy bien su trabajo

This place has amazing customer service! If you're in a bad mood after visiting the Echo Park…read moreAutoZone, definitely check this spot out they'll take good care of you.