I would NOT recommend that any one purchase a vehicle from this dealership. My first red flag was that they ran our credit the night before our test drive. Who does that? We weren't even sure we were going to purchase it. Instantly our credit score took a hit from the multiple companies that pulled it. We sat down with the contract believing that the warranty was included in the price, it wasn't, it was additional. We left that day with the understanding that they would be ordering us TWO key fobs because there was only one available, and that one had blade broken off and the trunk button didn't work. This information was handwritten into our agreement/paperwork. We purchased this vehicle in in mid January and after many, many, many phone calls and even more texts we finally got the Manager to agree to provide the key fobs and to program them. And yet... we still only received one of the two that was agreed upon JUST THIS WEEK - yes 5 months later. Side note: There was a sizeable chip in our windshield that they didn't even seem to know about and wouldn't repair. The whole experience was SUCH a freaking hassle. I wish I would have canceled the test drive once they pulled the credit - such B.S. And yes - so many issues popped up with this vehicle that weren't evident during the test drive, and while I realize that can "happen", it was a bit suspicious. Two stars given instead of 1 because I am just grateful that the vehicle runs. This entire interaction is ridiculous and could have been easily avoided by them sticking by their word, and the paperwork. Sketch. read more
