The sales tactics (I don't want to call it customer service) is all passive aggressive jokey…read morebanter. Like going back a few decades to the 1980's and the way kitchen salesmen used to act. A hard sale, where they don't listen to you, don't think you've got even half a brain and just bounce off each other double teaming you whilst screwing their faces up at you as if you're daft. That's this place in a nut shell. Genuinely thought this kind of thinking had moved with the times, but the staff in here are all in their 50's/60's. and I can only assume they've listened to their own sales patter for so long now that they have become completely void of any self-awareness. If there's not enough money in it for them they'd rather you just walked out the door. They're just not capable of thinking rationally. I was made to feel worthless. I left, and went elsewhere.

Very disappointed in the service when my Jeep went in for an MOT…read more Apparently passed the MOT ok but cost in total was over £1400.00! Only to replace glo plug an headlight bulb. To add insult to injury, I was told cost per hour was £90 but was billed £95 per hour. When it was queried the person on the desk shrugged his shoulders and was totally disinterested!! No complaints about the sales person. P. S. the glo plug was broken during the process but no liability was accepted by staff.