I broke the side mirror on my 2024 Honda CR-V. Lisa at Cockrell's invited me to come right in for…read morean estimate, Jeremy checked my car and gave me the estimate - much lower than I expected - and ordered my new mirror. I was back home within 30 minutes. When my part arrived, they had me come right in, and my repair was done before I drank half my coffee, and again, back home within 30 minutes. Great service, perfect repair, really nice people to work with!

My Audi unfortunately was totaled last year and Cockrell's gave the best customer experience. I…read morewill highly recommend them to anyone on the Eastern Shore. Thank you again Cockrell's!

Had a low oil pressure notice. Went to have oil checked. Solution was oil change, filters…read morechanged. Done in less than an hour. Was great to have excellent service - lively chatter! Reasonable price. Checked wipers, cleaned windows and aired tires. Definitely will be back!

$182 oil change six months ago I paid 135 something needs…read moreto change companies is ripping people off I will never go back there again. People need to stand up and go somewhere else

I went in for a battery replacement preemptively and was greeted by a friendly staff. They took…read moregreat care of me and my automobile. It looks like they do so much more. A great find and I will be back.

I had numerous long-standing problems that were fixed on my 2003 Kia Sorento including very badly…read moreleaking valve cover gaskets, original timing belt, etc. During the process the top radiator hose connector broke, and there were other complications due to its age and condition. Bods was able to get everything fixed in a timely fashion and it's been a month and I haven't had any problems. Kudos.

Good vehicles. When I am in the market for an Infiniti, I would go to this dealership…read more Pleasant staff. My purpose there was to take my father's car in for service. Everyone I talked to and dealt with was pleasant, polite, friendly, and seemed to know what they're doing. Negatives: One was that I thought they were a little slow. I brought the vehicle in early for my appointment, but still had to wait longer than I thought I should have to get it checked in and get my loaner car. The other negative was that they needed my insurance information to put me in the loaner. I was able to get it, but that situation could have gone either way. The other negative was that if I had been an identity thief, I could have stolen several people's personal information. They need some help in this area. Of course, a lot of businesses do.

We brought my wife's 2017 Infiniti Q50 to Infiniti of Mobile on January 26 for the ESM recall. The…read morecar has only been serviced at Infiniti dealerships. After the recall, the service advisor said the Check Engine Light might appear because an additional harness part had been ordered and recommended a thermostat replacement for code P0597. Less than ten miles after leaving, the Check Engine Light came on. The paperwork included a $2,006.11 estimate stating the issue was "unrelated to the recall." When I contacted the service manager, I explained the car had no warning lights beforehand, had recently been serviced, and is garage kept and lightly driven. The next day, we noticed a gasoline smell in our garage that disappeared when the car was outside and returned when it was parked inside. No fuel or equipment is stored there, and the only recent service was Infiniti of Mobile. We arrived with no issues and left with a Check Engine Light and a $2,006 estimate. I am asking Infiniti of Mobile and Infiniti corporate to review whether the recall service contributed to these problems and clarify responsibility.

Sean did what others couldn't do...be trusted! He was…read moreextremely helpful and provided several options to get us back on the road again. I would highly recommend calling Amen and avoid being stranded on the side of the interstate for hours waiting on Tire Express and auto Care!!!!

Sean went above and beyond when my '87 Toyota RV threw a water pump/alt belt in my way to TX. Not…read moreonly did he provide towing, he was very helpful, & courteous and best of all, was able to get me back on the road hours after a very involved repair, on a Sunday when all repair shops are closed! Great service, and very reasonable prices too! Amen to that!

Good service. Repaired an issue that was caused by another shop and didnt charge extra like some…read moreother shops. Great prices as well.

Never do business with these con artist.they had me coming back to back after a transmission job…read morethey half did.they left bolts loose on my engine and trasmission and it wasn't put back in right.another mechanic told me that if i hit one hard bump or pothole that my engine and transmission would have literally feel out,smh.they never want to work on your car in front of you always when your gone and even then they don't be working they just stand around looking under your car or sitting.i was passing by watching them literally do nothing but I would call and he would say oh I'm running test,or I'm under your car now.just lying I would be looking right at them and half the time he always gone running off somewhere.i had to go back multiple times it literally made me sick.i was tired of seeing them every other day only for everybody to be looking crazy like they didn't know what was going on.one minute he might fix something then the next he act dumb like he don't know how to use a diagnostic computer or tools.they also be drinking on the job.worst mechanic on dip stay far away.also they barely answer the phone or call you back to keep you updated on your car,they just leave you wondering.and afterwards they never reset my computer which caused it to shut off on me!also the last time he so called fixed a problem my computer wasn't reset again and my power locks aren't working.i just took my car home with me and will let someone good fix the computer but if your a mechanic you should know this stuff point blank period!!!they make it look like they get a lot of business but the cars on the lot or broken down and just sitting there(probably screwed them over too).It's sad and pathetic what a person will do the keep getting money and keep their buisness going at the expense of others.

Reasonable price, clear communication, quick response and on time, flexible, friendly and competent…read moreworker. Callum the operator was very polite and professional. Tow equipment was in good/safe working order from what I could tell. What more can you ask for? I highly recommend Tony's towing !

joseph with tony's towing came very promptly. he diagnosed the problem and cured it he was very…read morefriendly as well as helpful. it is a fine outfit