1. Automotive Solutions

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Saukville, WI

Automotive Solutions

5.0 (1 review)
Closed • Closed
Updated a few days ago

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Services - Automotive Solutions

Oil changes

Routine automotive maintenance

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12 years ago

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I haven't been to a Valvolene in about 15 years since I learned to do my own oil changes, but with…read morehow busy my work schedule has gotten over the last 2 years, my poor car has been neglected, so I decided to stop in one day after work this past week for their quick, no appointment necessary service at their new Grafton location. The wait was a little long but understandable as there were 4 cars already waiting in line when I pulled in (and 2 inside the bays). When it was my turn, the staff I interacted with were all positive, friendly, knowledgeable and most importantly, professional through and through. Great group of guys working quickly and efficiently, not worried about upselling, but instead were honest and helpful with their recommendations, & not pressuring in any way. I know a thing or two about cars & they weren't bullshitting me for more money; Their recommendations were in line with what I already knew my car needed. Knowing I don't have the time to take care of my car's needs myself anymore, and based on my current experience at this location, I will definitely be coming back to Grafton's Valvolene.

Stopped by a little while ago for an oil change. They were upfront with me about the wait time…read morebecause of the cars I front of me. Which was fine! I was in no rush. I had no place to be on a Saturday. When it was my turn the oil change was quick. There was no pressure to buy anything. They just made me aware of some other scheduled maintenance things that I can also get done. The technicians were helpful and friendly and the place was clean!

Auto Safety Center

Auto Safety Center

(2 reviews)

I am writing this because I hope someone sees it before they make the same mistake. I don't mean to…read moretrash talk this business because it's not a horrible place by any means but absolutely annoying. I had an oil change set up, finally got to my freebie one (they do punch cards! which can be cool). When I am setting up the appointment they have a slot as late as 4:30 (they close at 5:30 makes sense an oil change shouldn't take more than an hour) so I check that one thinking cool I'll get it back around 5:30 when they close. That is not the case at all, they hold your car overnight because drop off to them means drop off for the whole day. Not a single place on the website that says any appointment after 4pm will be held over into the next day for pick up. So, I wasted my pto to take my car into a shop that doesn't communicate effectively. I will also say it's pricier but they do have nice services to offer, but if you're like me I am more of let's get this done quick and move on. It's not that kind of place. I will note they tried to give me a free oil change to be nice, but I don't love the fact they didn't take accountability for them not communicating. Manager said he would pass along my concern but I don't think passing along my concern is the right course of action for consumers so I came here to ensure that everyone who looks them up knows this so they don't make the same mistake I did! I am not recommending it because it's just a principle thing for myself, overall if you go just expect this and pricey costs. I'd start going again if they correct their error.

Friendly Staff, but had difficulty servicing my Subaru to get the actual correct amount of oil into…read moreit... Overfilled it. Also, I feel sometimes they try to oversell items that aren't necessarily priority needs.

Automotive Solutions - autorepair - Updated November 2026

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