There is just sooooo much to say....
I bought a Kia Sorento From Brian. He promises to help, if anything was needed, and if we need a grace period(payments), He'd help with that too. I drove the vehicle off of the lot, and returned within 5 minutes, Literally over the bridge, and back. The Kia was misfiring severely, whenever you accelerate, climb, turn on the AC, etc... I explained the problem. Brian said that they would replace the spark plugs, and wires.
I didn't hear from Brian, even after calling multiple time....So, I went and bought them myself. I paid $75.00 out of my own pocket. And, still didn't get it fixed for several days...Because The 'Mechanic'(Brandon S.) Never shows up on time in the morning, or not at all some days.
So, after several days of begging them to do something, They replaced the plugs and wires. I went back to pick up my Kia, and the wires were in the wrong order. It was running like an old lawn mower. I had to look up the wiring diagram on my phone, and show Brandon the correct wiring order.
I also asked Brandon, "Why is there antifreeze under my car?"
He said, "I took off the wrong line, so I put it back". OK.....
....When it finally running correctly(somewhat), We leave and go to Food-Maxx, in Yuba City. I get out of my Kia, and I hear a 'SSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSS'.........noise, under the hood. I raise the hood, and I see that the 'Wrong Line' was actually a BROKEN Coolant Return Hose, that goes to the Coolant Reservoir....
And So, I had Absolutely NO Coolant in my Kia, and it was Overheating.
I was so pissed, I Couldn't believe that they let me drive away - Knowing I could Blow My Engine, In The New Car that I just bought from them!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! WTF?!?!?!?!
So, then I had to go find some water, and get some JB Weld, to ix it Temporarily, MYSELF!
I went back to Automaxx, told Brian, who wasn''t happy. He said he'd order me a new Reservoir, and replace it.
After 2 weeks of asking over and over and over...Do you have the Reservoir??? ...I finally get told that it's been delivered to them, and they've been sitting on it, for a few days, and NOBODY Called Me!!!
I'm driving around with a coolant leak, that is their fault, and they Don't Really Care...AT ALL!!
OH, But there's MORE!!!.....
Now the Transmission Pan Gasket....When I would park, I would see A Huge puddle of Transmission fluid on the ground.(From Day 1)
I made multiple appointments to get it fixed. Once again, Brandon(Mechanic), is late, or no-show. So, when he finally did show, I dropped off My Kia, and when I went back to pick it up...Brandon pulls into the car lot with My Kia...And There is Smoke, and Transmission fluid everywhere. He looked under the Kia and said, That They(Brandon) didn't tighten the bolts on the Driver's Side. They were 'Finger-Tight'.
OH, and by the way, They Had to Replace My Gasket(Or So They Said), TWO TIMES!!!!
My Kia is still misfiring on Coilpack 2. I called Brian and told him that The Check Engine light WAS NOT on, but it's still misfiring, even after changing the plugs and wires. Brian Called Me a F#ck1n9 Liar, and hung up on me. A few days later, the Engine light DID come on, and it was Misfire Cylinder 2!!!
I now have 3 replacement coilpacks, I told Brian "I'm NOT Trying To SCAM YOU, if I was I wouldn't be buying the parts, and meeting You half way. I am only asking you to fix it. I pay out of pocket, and You(Brian) lose NOTHING, but a little time.
But, Still nothing. He said last that he had to do some research on P0302
I already did. He(Brian) said He'd call me back. This has been going on for 3 months!!!! Brian has no time for ANYONE, and Sal has No Time for ANYONE!!! That's what they tell me, when I ask if they have a minute.
****I specifically asked for Buy here/Pay Here Financing....
*****They tried to Con Me into signing My Lease/Contract over to a Bank/IFinancial Institution, By telling Me that They will remove the $250.00 GPS/Tracker/Engine Killer, from My Vehicle, and refund Me the $250.00 - And that I should be happy about it.
***WHY SHOULD I BE HAPPY ABOUT THEM ILLEGALLY TRACKING ME, AND FORCING ME TO PAY FOR IT??? ESPECIALLY WHEN THEY NEVER TOLD ME ABOUT IT IN THE FIRST PLACE?!?!?!?!?
***I have been trying to make a car payment all week. The Lot is closed???? Nobody answers any of the phone numbers. No Voice mail saying what's going on, or when they will open. No sign with Valid hours.
NOTHING!!! This is a Phantom Car Lot!!! I'm SO PISSED!!!
***If YOU have bought, or plan to buy a car from them....You better be very careful. You will be charged for things that you don't know about. And once they get your money, they try to get rid of YOU!!! read more