UPDATE: 31 DAYS: ENGINE REPLACEMENT NOW FULLY COVERED, BUT STILL NO ANTICIPATED DATE FOR ITS…read moreRETURN AND NO LOANER. On Tuesday, Day 29 without my vehicle, CMA General Manager Matt Brink informed me that CNA National had authorized coverage of the remaining engine-replacement balance that Hyundai Motor America had not agreed to cover. As a result, my engine replacement is now fully covered. I appreciate this resolution and CMA's efforts to obtain the additional coverage. I was also informed that CMA had reserved a loaner vehicle for me that was expected to be available Thursday evening or Friday morning in Lynchburg. I responded that I was already in Northern Virginia after a family member had driven six and a half hours round trip to get me there because I had been without transportation. I requested that a comparable SUV be made available to me in Northern Virginia by noon Thursday, as I was leaving for New York and could not reasonably return to Lynchburg simply to obtain the loaner. As of Thursday morning, at 9:20 am, I have received no response - NOT EVEN AN ACKNOWLEDEMENT OF MY EMAIL - and still do not have the loaner. I need to leave for a trip in 3 hours and have no response. Today marks 31 DAYS that CMA has had my vehicle, and I still have no anticipated date for its return and no loaner. UPDATE: 29 DAYS AND STILL NO CAR & STILL WAITING FOR ANY INFORMATION ON MY CAR FROM HYUNDAI ENGINE FAILURE WAS ONLY THE BEGINNING This is my first one-star review, and I do not give that rating lightly. For nearly five months, I have worked with CMA's Hyundai of Lynchburg (CMA) regarding serious engine problems with my 2020 Hyundai Santa Fe. The customer service has been as concerning as the engine failure itself. My vehicle problems began in December 2025, when I paid $4,038.91 out of pocket at a trusted local repair shop to replace the turbocharger assembly and related components. When additional problems developed in March, that shop identified issues involving this type of Hyundai engine and directed me to CMA. The National Highway Traffic Safety Administration (NHTSA) documents recalls and investigations involving Hyundai Theta II GDI engines, including action involving more than 1.6 million Theta II-equipped vehicles. I am not claiming my vehicle was subject to those recalls. By June, CMA documented that my engine was consuming more than two quarts of oil every 1,000 miles and had "failed internally." Service & Parts Director Mark Hall later wrote that "Hyundai's engineering team is aware of engine failures of this nature and has made improvements over time." He also confirmed that Hyundai determined "lack of maintenance or outside influence was not the cause" and attributed the failure to "part fatigue." The customer service experience that followed was unacceptable. Calls, messages and texts went unanswered. After meeting with Mark on June 26, I emailed detailed questions and documentation requests on June 29. TWO WEEKS passed without even an acknowledgment. On July 13, I escalated the matter to Hyundai Motor America (HMA) leadership. Only after executive escalation did substantive communication begin. During a later conversation, Olivia from HMA repeatedly instructed me not to include executive leadership on my emails because, as she stated several times, they would not read them. I left my vehicle at CMA on July 27 for an independent third-party inspection. The inspection was completed, but I was not informed of its findings and was told only that the matter remained "under review." During this period, I also had no dealership-provided transportation. HMA initially informed me in writing that rental reimbursement was "not guaranteed" and that any amount approved, "if any," would be determined only after I rented and paid for a vehicle myself. Throughout this process, I have repeatedly been told my frustration is "understood" and my concerns are "documented," while I have continued pursuing answers myself. Acknowledging a customer's frustration is not the same as providing customer service.

I have bought 5 or 6 cars through various dealerships. None of them come close CMA's Hyundai of…read moreLynchburg. Ramone, our sales person, was a great help in getting us into a great Tucson, at a price that was far more competitive than the sticker. Paul, the finance manager took alot of time helping us get a great deal on the financing end. They are both genuine & took great care of us. We came on the lot to look & walked out with a new car & a dealer we will certainly have for life.

We needed a new (used) car quickly after our daughter totaled one of our cars. This dealership had…read morea good selection of cars for college kids. They were friendly, worked around our schedule, and kept the process very simple. When my daughter had to visit the dealership to extend the temporary plates, the staff was professional. Whenever my daughter had follow up questions and called them, they were respectful and helpful.

Had a throwout bearing in my 04' jeep fail and after Integrity "repaired" it I drove it home only…read moreto realize my reverse gear was nonexistent. After taking it back twice they ultimately said they could not identify the issue and I'll have to take it somewhere else. Well, turns out the bolts holding my transmission crossmember were missing and the threads for the frame inserts were either stripped or gone as well. Never once did they inform me that this was a present issue.

The best people giving the best service. They can fix things that the dealer can't fix, fairly…read morepriced, fixed right the first time.

Great service, honest people, upfront pricing. Would recommend Hammersley and Joe to anyone!read more

Just bought a vehicle with a few hiccups and old inspect sticker, so we took it to Rodney Hubbard…read moreto fix so it would pass inspection. It passed. Rodney and David did a really good job. Thanks guys.

I have been to Hubbard's automotive multiple times and have never been disappointment. I just had…read moremy transmission replaced and my car is running like new. Thanks again for your services.

Great quick and easy service at a good price! Definitely going to continue services with them!read more

My daughters lr4 threw a serpentine belt. it was a result of an unforeseen problem. Dave and the…read moreguys at endurance had to order the parts during a snow storm. They kept us informed and updated us all along the way. Good communication is everything when work is done with honesty and professionalism. They are not the cheap fly by night guys and they are not Crazy expensive. They charged a fair price for a company that will exist for years to come. Complete trust in the guys. David Milburn...GOFLAMES Dad

Old school repair shop with knowledgeable staff that can fix any car. Prices are competitive and…read moreservice is quick. They can do pretty much anything here.

My son attends Liberty and had some car issues. They took care of him. The car was fixed right and…read morefor a decent price.

My daughter went in for a state inspection. The guy told her that he was going to fail her because…read moreher windshield wipers were not good. She asked how much it would cost to fix that and he said $20. She called me and asked about it, and I told her that her windshield wipers were fine because I just checked them since we recently had snow. (Also, I was using her car during the snowstorm using the windshield wipers quite extensively the week before. ). But since he was only charging $20, I told her to go ahead and let him do it since that's a pretty good price. When she went to pay at the register, he said it was $20 each windshield wiper! Again, the windshield wipers were fine. They were not torn, they were not leaving any streaks, nothing. Total rip off. He was obviously taking advantage of a young girl.

my word these guys are amazing. Went so far above and beyond on a super last minute oil and tire…read morechange as I was traveling up to PA. Literally could not have made it home without them!! amazing folks!!!

Walter is super fair. I have always been satisfied with the work I have had done here!read more

Good old southern hospitality and professionalism. Definitely recommend friends and family.read more