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AutoMattox

3.0 (2 reviews)
Closed • 9:00 am - 7:00 pm

Services - AutoMattox

Auto maintenance

Auto repairs

Routine automotive maintenance

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8 months ago

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Virginia Auto Outlet

Virginia Auto Outlet

(7 reviews)

We worked with Sydney to trade in and buy a pre-owned car. The experience was great with no…read morepressure! We test drove about 7 cars and never once felt like we were being rushed or needed to stop trying options.

Had been searching for a vehicle for my son for almost 2 months when I noticed a low mile 2019…read moreDodge Charger on their site with the specs we wanted. Only problem was that dealer was 4 hours away. Called and spoke to Nathan at around 4:00pm. That's when the over the top exceptional customer service experience began. We had recently thought we found a vehicle only to arrive at dealer and find the car was sold. Expressed our concern that this might happen again. Nathan explained the VA Select Policy of not "holding" a car if someone came into lot and wanted to purchase. What he did do, was commit to letting us know upon closing that evening (via text), that the car was in fact still available and we could commit to driving there in the morning. But that wasn't good enough for Nathan. He also went the extra mile and took a picture of a scratch he noticed on the vehicle and sent us pictures. Said he would ask the body shop to buff it out first thing in the morning. We texted Nathan when we departed our house at 6:30am (they don't open until 9) and he was then able to remove it from the lot so no one could purchase since we were now enroute. Upon arriving to the location after 4-hour drive, the first thing we say at the entrance was a shiny, newly detailed Dodge Charger. My son was very excited and Nathan proceeded to give us a 30-minute certificate to do a test drive. This completely suprised us, as our experience had been drive around the block with saleperson hovering in back seat. Son was convinced it was the car after driving it for 5 minutes. Upon our return, Nathan offered us beverages and escorted us to his desk for the daunting "sign and make it yours experience". Not once did we feel pressure. No haggling was required (we knew this before we came), and Nathan patiently answered each and every question. Once the paperwork was complete and ready for us to go to the financing department, we all went outside and talked about the car some more. Nathan shared several personal stories with our family and we were happy that we had him as our salesperson. But it didn't stop there. Once Finanace was ready for us, Nathan took it upon himself to take the vehicle to the the nearby service station and top of the gas tank. Outstanding. The financing process was quick and painless as we had pre-approval for the loan. Robert Seeney (F & I Manager) took over from there and made sure all the paperwork was in order since we were from out of state. He was extremely professional and had the personality of someone who took the customer service experience seriously. Bottom line is that our experience with Virginia Select Auto was exceptionally pleasant and we would hope that everyone would get the opportunity to work with Nathan if in the market to purchase a car. Their no-pressure process is something we will never forget. Thank you VA Select Auto!

Bahhurs Pre Owned Cars and Trucks

Bahhurs Pre Owned Cars and Trucks

(4 reviews)

I've bought three cars from this dealership, and each one was clearly well taken care once in the…read morehands of Bahhur's. They take such good care of each customer, and even if they do not have the car you are looking for on their lot, they can find what you want and it'll be there shortly after. Low dealership fees and no hidden costs, they are way more honest than any other dealership I've met with! Not to mention, you are greeted by the cutest labs who never miss a day of work.

If you are looking for a local dealership then I highly recommend Bahhurs. We spent a lot of time…read morelooking in bigger cities thinking we'd get a better deal but we decided to stop by, since it's local for us, and we are glad we did. The owner was responsive to our calls, answered all of our questions and was very easy to work with. After test driving the car he even offered to do a trade in with our old car and the next day we went back to finalize all the paperwork. He took care of everything for us and the whole thing was so easy. He has helped us out in the past when we had an issue with our other car. Another autoshop told us we needed a whole new transmission, and basically said we may as well scrap it, but after talking to Bahhurs they ended up just replacing the rear differential which saved us thousands of dollars. This car ran for several more years after that without problems. It was for this reason we wanted to buy our car from them as we knew we would not be given the run around. Our car was checked by their in-house auto shop and is running great. I was nervous of the whole idea of buying a used car but they made the whole experience quite painless! Thank you.

Hevener's Cars & Trucks

Hevener's Cars & Trucks

(1 review)

My gas gadge was not working correctly. The needle would say "empty" when it wasn't. I was out of…read moretown when the problem got worse. I had family members that used this garage and they raved about it. The employees are friendly and honest. The owner showed me lots of other issues with the car. He wasn't trying to needlessly pile on lots of extras just to make money. He showed me how badly the frame had rusted on my car. I was amazed at the holes & damage caused over time by driving over roads treated with salt for snowstorms. Several garages that have changed our oil never mentioned all the problems with the car. One more DC pothole could have really done some damage. A new computer "thingy" had recently been put in the car. The garage's diagnostic machine aka "computer thingy" was unable to read issues with the car and it was suggested that I have a dealership update the computer. That would allow the card to "talk" to the diagnostic machine. When my car made it clear that I was not going to make it back home, the team gave their best diagnosis, which was to replace the battery. Removing the old battery allowed things to be "reset." The gas needle worked and a few other issues were fixed while the car was in the shop. I was lucky to be close to the garage when my car broke down. The owner towed my car and his team replaced the battery. They fixed several issues in less than one day. If AAA can tow your car to the garage, I would suggest that instead of paying for a tow. I would go out of my way to visit this garage since they were so decent (they sell cars too). The business is run by a family. They seem service oriented rather than focusing on profits. I may still follow up with a dealership to make sure the computer continues to work properly.

From the owner: The Right Vehicle You Have Been Looking For…read more At Hevener's Cars and Trucks we are a locally family owned business. We have been active in Buena Vista VA as a business since since 1970. Currently we have an inventory of quality pre-owned, used and late model vehicles. We offer an extended warranty with each vehicle. You can buy here and pay here. If you have no credit or bad credit that is OK. We do not require a credit check. In house financing is available to all buy. If we don't have what you are looking for, let us know. We have a great selection and our inventory is always changing. All vehicles serviced and inspected before the sale.We are you one stop shop for your next foreign or domestic car and truck.

AutoMattox - usedcardealers - Updated May 2026

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