1. AutoGate Supply

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Fresno, CA

AutoGate Supply

5.0 (1 review)
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3 years ago

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Kerb Appeal Fenceworks

Kerb Appeal Fenceworks

(32 reviews)

After reviewing various reviews and reading a post on Nextdoor having to do with fenceworks, this…read morecompany kept standing out with a high level of client satisfaction.... I was able to ask questions of those folks who were posting and narrowed down (WAY down) the lists of who I'd want to start a conversation with. And they were enthusiastic in responding! My personal residence had about 7 rotted out fence posts and my neigbhor and I agreed on splitting the costs, to begin looking into it. I reached out to Tim, the owner, and began the process of getting us a quote. And, I'm glad that I did! All the best attributes of working with a professional were apparent. Tim was friendly, listened well and directly answered questions. He communicated well and was on time! In person, he was friendly and offered some suggestions and did what he said he would each step of the way. The bid came promptly and was professionally laid out including a basic diagram/graphic of the fence in relationship to the homes and clearly marking each post that was to be replaced. It's also listed each property owner and the 50/50 split. Things matched up perfectly and exceeded expectations. The two man crew arrived when they were supposed to. They were friendly and very polite. They too were personable and answered questions directly. Everyone was just easy to work with! The way you always hope it would be... Look, let me save you some time. I've been working with multiple properties for 30 years with even much more extensive projects and this IS the company you want to work with! Thank you Lord for the resources, for good neighbors working together and for the important and often overlooked folks that do this work! I could not have been more satisfied. In way of encouragement to you, (Tim) Kerb Appeal, you're doing an outstanding job in this industry. Please thank all your good workers for me. Keep up the GOOD work! -G https://www.kerbappealfenceworks.com/

The day I asked for a quote they sent me 3 messages asking if you can help. I responded that…read moreevening as I was at work during the day and asked them to call me first thing in the morning. They responded right back and said they would and told me what number they would be calling me from this was over a week ago. I sent another message via yelp and even called and left a voicemail. Disappointing I never heard back because I actually saw a fence in our neighborhood that they did a good job on. I guess they don't need the business.

Ergeon - Board on board fence

Ergeon

(54 reviews)

Very clear communication and very easy to set up a quote for our fence replacement. They took a…read morelook not only at the problem fence but also others that might need replacing soon to give an accurate quote to our landlord.

My experience with this company never even reached the installation stage. The problems began…read moreimmediately after I signed the contract and provided my payment information. From the start, there was a complete lack of professional communication. No one ever called me. All communication was conducted through text messages, often lengthy and confusing. I was instructed to send photos of my fence and informed when the utility flags were placement along the fence line. Throughout the following week, I repeatedly received messages asking whether the flags had arrived and requesting photos of them in place. Each time, I explained that I had not received anything. In an effort to keep the project moving, I even offered to purchase the flags myself from a local Lowe's. They quickly agreed, at which point they finally admitted that they had never received confirmation from their own internal team that the flags had been shipped in the first place. The company then scheduled an installation date, only to change. Based on the original date they provided, I had already arranged time off from work. To make matters worse, the representative I was communicating with told me that I did not need as much time off because the project would only take one day. At the same time, they revealed that the utility appointment had never even been scheduled because the request was still sitting in a queue. This cause the project to be delayed even longer. It became increasingly clear that there was a serious breakdown in communication within the company. One department appeared to have no knowledge of what another was doing, leaving me to uncover mistakes and delays that should have been managed internally. All of these issues occurred within a span of approximately two weeks. After repeated miscommunication, scheduling changes, missed steps, and an inability to provide a reliable installation date, I lost confidence in the company's ability to complete the project. As a result, I ultimately canceled the job. This experience reflected a lack of organization, communication, and accountability from the very beginning. Based on my experience, I could not justify moving forward with the project.

AutoGate Supply - fencesgates - Updated October 2026

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