The very best experience you can have with cars in berlin, super professional and awesome team at…read morebargain prices! Take my company mvps here as a reward every month got a weekend!

Do not rent a car from Europcar…read more They authorized just over $1000 on my credit card, despite not having a car available to rent me. I paid for a car rental in advance in order to get a preferred rate. The morning of the car rental I get the email below stating they did not have a car available for me. So they cancelled the reservation. Yet, they failed to refund my credit card. Phone calls to their customer service yielded no results. When I finally emailed nachfrafe@europcar.com, I am told I will get a refund once the car is returned. They didn't even acknowledge that the car rental transaction never took place and was cancelled by them. Poor business. Look elsewhere when you rent a car. But if you do have to rent a car from them, don't pay in advance to get a lower rate. Chances are the car will not be available and you will have to fight them to get your money back. Dear Customer Thank you for making a reservation under reference 1101188616 for the 04/04/2019. Unfortunately, on this occasion, we cannot confirm your reservation because: - The vehicule category MERCEDES BENZ A-KLASSE (or similar) you requested is not available You have not been charged for this reservation. Please contact our customer service by email webmaster@europcar.com if you wish to keep your reservation and change the item which is not available. Thank you for choosing Europcar

der Service war ausgezeichnet. Die Mitarbeiter sehr nett und zuvorkommend. Und das Auto entsprach…read morevoll den Erwartungen. Ich war rundum zufrieden und würde jederzeit wieder bei Allrounder mieten.

I paid rental fee 1715.45 EUR and 1264.55 EUR (one way charge 1000 + logistic cost 250 +service…read morefee 14.55). I emailed and called again and again, but all round still not provide me the final invoice for 1264.55 EUR. Pls sent me right now !!! (Invoice RE81000353,registration no. B-DT1250)