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Autocristales Reforma

4.0 (1 review)

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Otay Mesa Self Storage

Otay Mesa Self Storage

(61 reviews)

$

Customer Service is friendly, knowledgeable, and helpful. I was helped by Ruby and she was great…read more Storage facility is clean, safe, and secure as well as open later than other storage facilities throughout the week making it easier to access your things. I got 50% off the first month. Overall a great experience.

I CONTRACTED HANTAVIRUS DUE TO RODENT-INFESTATION HORRIBLE…read moreCOMPANY. A BA-JILLION ZERO STARS. I CONTRACTED HANTAVIRUS AND GOT GRAVELY ILL because rodent-droppings, rodent-pee, dead rodents filled my unit. Their failure to control a facility-wide pest outbreak and allowing a colony of rodents to freely roam the rafters constitutes facility-level negligence and unlawful. Management ignored me and NEVER CONTACTED ME. TREATS ME LIKE GARBAGE. 15.5 YEARS OF PAYING OTAY MESA SELF STORAGE OVER $20,000, AND STILL HARASS ME FOR MONEY. VERY ALARMING THAT MANAGEMENT HAS LIES IN ITS COMPUTER ABOUT CONTACTING ME. ALL LIES. MY PHONE REGISTERS ALL CALLS. NO CALLS FROM OTAY MESA SELF STORAGE AT ALL. NONRESPONSIVE TO ALL MY EMAILS. JUST CONSTANT EMAILS THREATENING ME FOR PAYMENT OR LIEN ON ME. NOT ONE TIME HAS MANAGEMENT CALLED TO DISCUSS/APOLOGIZE TO ME FOR ALL MY PROPERTY-LOSS. I HAVE REQUESTED MULTIPLE TIMES TO OTAY MESA SELF STORAGE TO SEND ME THEIR INSURANCE CLAIM FORM. NO RESPONSE. I CERTIFY THAT OTAY MESA SELF STORAGE MANAGEMENT HAS NEVER ENGAGED WITH ME TO FOLLOW UP ON ALL MY PROPERTY-LOSS BUT CONTINUES TO HARASS ME FOR PAYMENTS AND NOW HAS PUT LIEN. BRAZEN MESSAGE TO ME THAT OTAY MESA SELF STORAGE DOES NOT VALUE MY 15.5 YEARS OF LINING THEIR POCKETS. have paid Otay Mesa Storage from 2/19/2011, over $20,000. Now I have NOTHING TO SHOW BECAUSE OF FACILITY-WIDE RODENT-INFESTATION. ALL PROPERTY DESTROYED. Serious facility or policy complaints. * Pests and Property Damage: Some long-term renters have reported severe rodent infestations, including chewed boxes, ruined clothing, and damaged paperwork, alongside slow response times from management regarding property damage claims. * Strict Fees and Policies: Complaints highlight aggressive fee enforcement, such as steep charges ($200+) for leaving trash behind or late departures ($250), combined with restricted access to trash disposal bins. * Steep Ramps and Maintenance: Customers note that older sections of certain local facilities feature rundown infrastructure, steep inclines, and locked waste receptacles. Locked or non-existent trash bins, forcing renters to haul garbage across steep inclines. * Steep Rate Hikes: Sudden and significant monthly rent increases after initial promotional periods or long-term rentals have frustrated departing customers. NO AIR-VENTILATION/NO HVAC. Rodent/rat infestation in the building. Formal Written Notice to Management Date: October 4, 2026 To: Facility Management and Executive Ownership Facility: Otay Mesa Self Storage (6630 Camino Maquiladora, San Diego, CA 92154) From: Carolina Lanfair Storage Unit Number: A1024 Subject: FORMAL COMPLAINT: Employee Misconduct & Criminal Indecent Exposure of his penis on Premises To the Management and Ownership of Otay Mesa Self Storage, This letter serves as formal written notice regarding a severe safety violation and criminal act committed by one of your employees on your business premises. I WILL SUBMIT TO LIE DETECTOR TEST PAID FOR BY OTAY MESA SELF STORAGE. In August 2026, your employee identified as William intentionally and willfully exposed his penis to me. This incident occurred in the building interior hallway directly near my rented storage space and repeatedly said there are no cameras inside the building, only outside the building. Under California law, a business owes a strict duty of care to ensure its premises are safe, secure, and free from hazardous behavior or criminal conduct by its staff. An employee engaging in lewd or criminal acts while on duty constitutes an extreme breach of workplace safety, customer protection, and liability protocols. This conduct violates California Penal Code § 314 PC. Due to the severity of this employee's actions, I am making a police report and demanding the following immediate actions from your corporation: 1. Immediate Investigation: Conduct a full internal investigation into the actions of your worker, William, regarding his behavior on the clock. 2. Footage Preservation: Review and preserve all security camera footage from the hallways, entryways, and exits encompassing the dates of August 2026 to ensure evidence is locked down for law enforcement review. 3. Corporate Response: Provide a written statement detailing the corrective actions your facility is taking regarding this individual to guarantee customer safety moving forward. Please note that this matter is being escalated to the appropriate authorities for criminal investigation. I expect a written confirmation of receipt of this notice and an update on your security protocols within five (5) business days. I AM FILING A POLICE REPORT SEXUAL MISCNDUCT AGAINST OTAY MESA SELF STORAGE AND ITS EMPLOYEE WILLIAM AND FILING A COMPLAINT WITH THE DISTRICT ATTORNEY OFFICE.

TV Doctor - 2nd job with Jeovanny. Mounting in the townhome. So clean no cables.

TV Doctor

(59 reviews)

San Ysidro

After attempting to troubleshoot my LG Magic Remote onliine, I submitted a Yelp request to Jeovanny…read moreat TV Doctor to help diagnose and repair my 2020 OLED77CXAUA tv. He was able to come out to Escondido and pick up the tv set the same day. The TV was repaired and returned home within 48 hours. Great service, friendly, professional, and courteous. Very happy with the quality and cost of repair service. Highly recommended.

Thank you for your response. I truly sympathize with anyone dealing with health challenges, which…read moreis why I have been patient for nearly a year. However, on May 15, 2026, you personally texted me stating that you would return my TV within 1-2 weeks and that you intended to make things right. I am posting that message so others can see the timeline for themselves. As of today, more than three weeks after that text and nearly 12 months after you took possession of my TV, I still do not have my TV back and my recent text messages have gone unanswered. You stated in your response that customers would be getting their TVs back soon and that you do not keep customers' TVs. Unfortunately, that has not been my experience. Despite multiple promises over the past several months, my TV remains in your possession. What has been particularly frustrating is seeing recent reviews from customers whose TVs have apparently been repaired and returned while I continue to wait without updates or communication. I am not questioning that personal hardships may have occurred. I am simply sharing my experience as a customer: my 85" Sony TV has been gone for nearly 12 months, I have paid nearly $500, I still do not have my TV back, and I am currently receiving no responses to my messages. Also, my screen was NOT damaged when he took it. It was a board/light issue. I sincerely hope this matter is resolved, and I will gladly update my review if and when my TV is returned.

Autocristales Reforma - localservices - Updated October 2026

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