I've been a customer here for several years. Where I come from, self-serve isn't very available…read moreand, if it is, it's an unorganized crapshoot. This yard style made finding parts fun again. The costs can be confusing. While there is a decent price list on the website, I was initially tripped up by the à la carte pricing. For example, I bought an instrument cluster bezel priced at $15.50. However, the bezel had the headlamp switch (9.95), dimmer switch (9.95), and cigarette lighter (2.99), bringing the total to $38.39. I had the choice to remove them or keep the extra parts. Pay attention to the components! Like any other business, you pay for everything that you take. If you don't know how this works, you might feel overcharged. Pros: - Large inventory - Well organized - Pricing is mostly fair - Helpful staff - Easy to use online inventory and pricing Cons: - Inventory has been refreshing much more slowly in the last year. - Website inventory isn't updated daily. Of course, cars aren't set on the weekend, but new inventory sometimes isn't published for 2 or 3 business days (this applies to Orlando; the Fort Pierce and WPB locations are punctual). - The aisles in the yard are soft, making it difficult to walk and move parts. - The yard is narrow and long. It's nearly a 1/4 mile from the parking lot to the back of the yard. - The website is barely usable on the iPad. (Edited to remove iPhone as it is fixed with the iOS 26.4 update - iPad version still sucks both in Mobile and Desktop site modes). My Wishlist: - Website updated daily (business days). - More pictures of the cars! Other yards post the six outside, two inside, and an engine compartment photo. - Improved accessibility with better aisles. I'm not talking about ramps or rails, just basic walkability. I frequent a few similar area yards and it's so much easier to use the paved yard with shopping carts! - Some shade would be amazing. - Sort out iPad formatting issue. It's a straightforward fix. Final thoughts: I will give them five stars when the online experience is upgraded so that inventory changes are promptly posted and more photos are included. EDITED 03/19/2026: Updated to reflex iPhone fix.

I was denied entry with my service dog even though I'm epileptic and I have seizures and my dog…read more can inform me that I'm going to have one sometimes hours before I have one so I am left with either going in without him and pretentiously getting hurt very badly if I have a seizure or not going in at all and not being able to get the part for my vehicle even though they are going against the Americans with disability act by not allowing him in because he doesn't have a service that's on it's too hot for him to wear that the guest right now so people really need to read up on certain things before they speak on it I will never come to this business again and I will inform everybody who will listen that this business refused my entry due to the fact that I have a service dog

I was looking for a very small part for my car and was struggling to find it online without paying…read morestupid prices. I used social media and was told of this place. I didn't know there was such a business, but I'm glad I do now. Basically, $2 to get in. (Free on sundays). Bring your own tools. I you tell them the type of vehicle you want, they are able to search the inventory and tell you what they have and where the car is located. You are free to wander on your own and hack away at anything you need. A lot of the cars are completely stripped, but they are constantly bringing new vehicles in so you can always get new things. Once you have what you need, head back to the office and show them what you've got, and they charge you for it. Super super cheap prices in comparison to buying from a dealer or online. Added bonus for me, because I was just looking for a small plug, the guy didn't even charge me for it. All the staff were helpful and friendly. Go check it out before you search online!!!

Worst junkyard when it comes to pricing. One day free, next $2-3 entrance fee which they need to…read morefigure out, hours of operation is never right they say open at 8am but you have to wait until they are ready and they don't close at 5pm they leave at 5pm they don't allow anyone in at 430pm even if you already paid. Also mark up price on parts for example if you ask for a whole door it's this price but when you checkout the upcharge everything on the door and make you take it off because it's not the whole door.

I like this place because it's right next to a gas station. They also have a self pay so you pay…read moreand go ! You get warranty on your breaks for life you replace them for free for life if you get it with them . Thank god there are people who enjoy car things because it is not my expertise . Always clean

Horrible customer service store manager Lindsay refused to take a refund so that a coupon can be…read moreapplied and proceeded to argue with me for 10 minutes for no reason all I was asking was that he at least tried it. Eventually it got to the point where I had to dumb it down to get him to tried it so I said I will return the item once he returned it I said never mind I want to buy it back but this time with a coupon and the coupon worked like I said it would if he at least tried in the first place. Why argue with me Lindsay? Like what benefit do you get from not helping a customer?

I just had a mediocre experience, not sure if because I am a female, not sure if the person who was…read morethere was just unhappy, not sure what happened here, but this is my experience. I get there and called from the the parking as I needed someone to come and check the car battery; I knew I needed a new one at this point. The rudest person came out to "assist". To say that the person treated me like a less of a valued customer is an understatement. I just felt uncomfortable. Unless it is an emergency, I would not go back here, they need serious customer service training, specifically in the times we are living.

My mechanic listed parts for me to purchase here at Advance auto parts. I always buy at Riley's…read morebecause customer service is awesome but my mechanic said that Advance auto parts has genuine parts. So I give it try. I purchase all the parts for 2011 Mazda3 and Manuel is super awesome on his customer service. I can not complain at all super friendly. However Manuel told me that 1 parts that I purchasing is not available until 1pm so I told him it's ok I'll come back. By returning to pick up of the items that I ordered I arrived at 12:49 so I approached this guy name Joey and of course he replied can I help you.?My replied yes please one item was not available this morning Manuel offered to order and for me to pick it up at 1pm but I arrived a little bit early, then Joey replied yeah you are early the parts is not here yet most likely parts will be here at 1:30 in a rude way "wow" what an a hole customer service looking at something else, no apology BIG DIFFERENCE with the first gentleman that assisted me in the morning so step out drive around for 15 minutes and return back. I'm so glad walking in at the door I saw Manuel and informed that Joey was RUDE so Manuel apologize for his rudeness. All I can say he shouldn't work there. Or Manuel should train him.

I've been coming here for 10+ years for all my cars. They are friendly and the rates are very…read morewallet friendly. They are honest and up front about their work. I've recommended countless people of the years and all have great things to say about Service Center of Orlando. As we speak I have brought my mother-in-law's car in to get a thorough overall inspection. I can't believe I'm the first one to review this place!

excellent place, trustworthy. my car was service and the prices were great.. will continue to…read moreuse this place to serive my car. i highly recommend it !!! kamelis beltran

Great customer Service Great parts Quality's…read more Very help full good experience In general Greta

From the owner: We specialized in Trucks Parts , Tires , Radiators , Engine Repair Kits Caterpillar , Detroit, and…read moreall trucks.

Come to this place all the time, they have a huge variety of auto parts, supplies, and even nuts…read moreand bolts. The workers are all great . Russ especially is a really nice and helpful. They know a lot of information about cars. They've always been able to help me find the parts I need and locate for each specific vehicle And even if they don't have it, they are able to order it for me.