Rodney here is the BEST!…read more After some issues with my car in May '13, I had the battery replaced at a little mom-n-pop auto place in Haslet, TX. Fast forward to Feb '14, when I again started having battery issues, to the point where anytime I wanted to drive my car, I had to jump start it. As the battery wasn't even a year old, it fell under warranty replacement. Now, being as the battery was purchased in TX and I'm now in CO, I expected a giant headache getting it replaced under warranty. I found that Auto Zone sells the battery I had, so I gave them a ring early this morning. Rodney answered and was way more helpful then I ever expected. He took my info and the info of the place I bought the battery, called them up and the AZ they bought it from. He then called me back and let me know that pretty much the battery they had sold me wasn't really suitable for my car. He told me to bring it in and he'd get it taken care of. After getting my car jumped, I ventured over to this Auto Zone. Rodney greeted me and shook my hand (not very common in my previous auto place experiences). He tested the current battery, told me the differences in the one I had vs. the one I should've had (I didn't know batteries had vents on them!), swapped them out and sent me on my way. He was very quick about it, kept me informed, and was super nice. I will be sure to go here again for when I need to change my oil or purchase anything automotive in the future. Cannot say enough nice things about how great my experience was here.

brought a battery ! was supposed to get $30 credit on next purchase ! i asked how long was the…read morecredits good for ? he said forever just use your phone # ! went to buy windshield wipers , they could not find my credits ! called reginal manager , he told me call rewards ? called them they told me all they had records of was me exchanging a battery ! i told them i paid between $200-$300 and was supposed to have a $30 credit on next purchase ! they had no records of it ! tried to call reginal manager again ? he will not call me back ! mad as hell ? lost $30 credit and no one will help me ! finally got ahold of reginal manager and he got me $30 off 3 windshield wiper blades ! only paid $17 ! Im satisfied , happy customer again !

Great employees with a positive attitude. typically busy at this location, so expect to wait a but…read moreunless it's early/late at night. staff will always find a way to help you if they can though, if not they'll point you in the right direction.

I was traveling thru from Tucson, AZ and needed some help with my a/c fuse. Two different people…read moreassisted me and made sure I was able to get my old fuse out (lent me a needle nosed pliers). They did this even though the total sale was less than $5. This would be my auto parts place if I lived here!

Omg! Those guys are amazing!!! I had been to 3 other places trying to diagnose my engine light…read moreerror code. No one could figure it out. I stopped there tonight and was fortunate enough to meet Nick and Freddy. Geniuses. They figured out it was a fuse and an oil pressure sensor. They went to so much trouble for me. I feel like a made new friends in the neighborhood I will ALWAYS only go there when I need help. Thanks guys!!!

hands down, this advance auto is the best auto parts store we have. Nick, as always; you're…read moreawesome- and I appreciate all of your help! I have had nothing but good experiences here, and as I come in at least once a week-I can tell you that y'all are consistently going above and beyond to make sure your customers are taken care of.

Came in here to buy a yellow top optima battery because a google search said it was the cheapest…read moreplace in town by $50. It wasnt and they couldn't price match the web. The guy behind the counter asked about the application (a regular car without a lot of accessories). He stated the yellow top would not work because it required heavy discharge and in his 20 years of experience the battery would go dead quickly in a regular car. so he said the red top optima was the battery needed and he didn't stock them. Being a licensed engineer with 35+ years of experience, and 50+ years of experiencing wrenching on cars, his explanation didn't made sense to me. So i bought a battery someplace else.

Really great service! Oscar is a true professional that helped me rule out some costly issues and…read moreget me on the right path. Come here first and always!

Needed Goop for a kayak repair project. Immediately greeted by a pleasant young man in a letter…read morejacket. He was quick to help me find what I needed. Register transaction was seamless. He thanked me. Although I really don't think his intentions were disrespectful, most men my age (50+) don't like to be called 'Boss'. If he felt or the company expects a term to be used, 'sir' would be fine.

My Fiancé went in today for some help with their car, one person was nice but I was told one of the…read moremen behind the counter let a man cut in front of them and was saying something along the lines of "all these females" while talking about his co worker. Which evidently made them really uncomfortable so yeah, I'm not too happy about that. They said the person that helped them out was respectful and helpful which was nice but I'd be weary of going to a place that refers to women that way, stay safe out there ladies.

it has been a decade of so since leaving my last poor review of this location. My experience over…read morethe last 2 days prompts an edit. The purchase and core return of a new battery went very smooth. The previous Manager was no where in sight. Maybe working for a competitor. About the only suggestion I have for this particular store is 'relocate' ..... The current physical location is terrible for a retail business. Hard to see from a major road. and even harder to get to if you do manage to spot it.

Incompetent Management. Amanda & Cain can't do the most basic communication and BOTH are Assistant…read moreManagers. Amanda cannot pass on a phone message and Cain cannot keep track of where 4 drivers are. MORE than COACHING NEEDED.

Jerry was great. The store was busy and I'm guessing the other guy called in. He took care of…read moreeveryone well and with patience and extra attention to detail. Good job.

First time I have been to an O'Reilly's and I definitely will be returning. My husband is gone for…read moremilitary orders and of course this is when everything decides to break. So my already rough day was met by my vehicle stranding me twice. Garett at O'Reilly's was so incredibly friendly and helpful offering to help me test my battery, find the right match and offering to install. I was so very appreciative of him and he had no idea how much his kindness meant. literally one more barrier and I would have lost my shit.

For me after dealing with the predecessor leadership very successfully. This experience did not…read morecome across as a customer friendly operation. Nor where they seemed focused on meeting customer needs. Called ahead for a pre quote that under estimated the cost of the service. The service advisor not able to Listen and comprehend what the customer was requesting. Ask the Service representative to move out of my way to be able to get in the car to and shut the car off correctly. He did not comply and after I waited for what seemed to be an eternity for him to move. Called back talked to the service manager. She explained cars previously served here contain an incomplete history of car service previously preformed. Proceeded to explain how I was wrong in the pre quote pricing. The rebuked me for the way I handle the situation. Busically the customer is wrong Really miss the previous ownership and the way they respected the customer.

I made an appointment for 7am Saturday And they opened just…read morebefore 7am. My service was great. They rotated tires and oil change. 5 stars all the way. I recommend them Richard Garrett

David and Foxx made my quick trip to AZ work effortlessly! I just needed a rear wiper blade, Foxx…read moretook it off, showed me what he uses on his car and David installed it for me, 5 minutes! Thanks guys!

Patric was over the top helpful today Quick help, effective…read morenew battery installed...out the door in 10 mins

BRUTAL! I had an 0800 appointment for an installation for 4 new tires and they weren't there until…read more0815 (no big deal). I advised them to inflate the tires to 35psi, do an alignment, and put the old tires in my truck. I checked online throughout the day and my truck wasn't pulled into the shop for service until 1400, and then was eventually done around 1600. When I came to pickup my truck the old tires were scattered around the shop for some reason and the tires were pumped to all different psi's around 40-45. Communication was not too great you could say. Andddd to top it off, 2 of my tire pressure sensors are now malfunctioning and I can only think of 1 common denominator. But hey they got the tires on I guess!

Daniel is super nice, helpful, knowledgable, and provided outstanding customer service. This place…read moregave me a way better deal than my dealership and also very thoroughly and quickly completed my requested service, will be coming back!!