Arturo was wonderful. Thorough and explained everything beforehand and after windshield completion…read more great to have mobile service! will let all of our friends and family know about Summit. the scheduling was also a piece of cake... wonderful family operation.

Great service. Great price. All around easy experience. Arturo came by on time and delivered…read morequality work. I had a significant rock chip right in my line of eye sight and he was able to clear it up by easily 90% and stop the spread before the weather had a chance to make it worse. Thanks Arturo! I will call when it inevitably happens again.

This is a local Colorado Small business that have 15 plus years of experience. They really knew…read morewhat they were doing. They arrived promptly on schedule to our home and professionally replaced the windshield including recalibration of all sensors. They were courteous and friendly and a delight to have around. I cannot recommend this company enough. Supporting local small businesses is so important

From the owner: Tier 1 Auto Glass is a mobile auto glass service. We service many different areas that surround…read moreColorado Springs. Our services include chip repairs, windshield replacement, door glass and back glass replacement, regulator replacement, sunroof replacement, ADAS recalibration, all auto glass needs! Our company can work with insurance companies, fleet companies and warranty companies. Working with our company you do not need to go to a brick and mortar building we will come to you and provide top tier service.

Great customer service. Kind, professional and quick. Had a chip in my wife's brand new car. Fixed…read more it right away and was super efficient. Barely even notice it was there after repair! Highly recommend Anthony!

I respect these guys grind but the quality of work was not there and I would suggest going with…read moreanother company. I went with the company due to them being the cheapest but have air leaks through the sides of my windshield, they tore through my upholstery with some type of saw he used to get the windshield off and left cuts all through my dash and sides. When I called about the leaks he said give it a day or two but I've had windshields replaced before and there should be no air leaks right after replacement. He said he would make it right but when I called the next day there was no answer and I even sent a text and got no reply. It ended up costing more many in the long run , now I have another company that has to fix it and I have to get my upholstery fixed

What can I say they have did it again. When we had the 1 st little freeze my windshield somehow…read moremysteriously hot cracked and hit with something. I didn't fret I just called to see what the next availability would be and scheduled an appointment. They were on time and the prices are very reasonable. I love the fact that they are mobile as well and come to you to get the job done. The 2 guys were very nice and polite. They went straight to work and got my van together. So I am very pleased with the company and all around customer service. I do recommend them to family and friends.

Fast and great service at a great price! Got it scheduled quickly and replaced in 2 days!read more

This Safelite in Colorado Springs fixed the installation problem we had with Safelite in Pueblo…read more Prompt service and excellent quality. Had the windshield re-installed and sealed within 90 minutes. Explained what the original problem was and corrected the windshield leaks. Would recommend this Safelite store.

They do not honor their Warranty if they damage your vehicle. They are great at gluing windshields…read morein..but not at Advanced Safety System recalibration.

Friendly staff, quote in minutes, great price with 15% military discount, speedy install because of…read moreSpeedy and Ramon. Nice job on my Raptor.

First time using these guys, a couple months ago, for my wife's 2020 Honda Passport. Price was…read moregood, Duran was incredible. They did have an initial issue with recalibrating the adaptive cruise control, which I've discovered is a common issue with windshield replacement places. They worked it a couple times and got it to take, I truly appreciated the extra time spent. In case they couldn't I called the dealership, as recommended, to get the windshield calibration done and the estimate was around $250 (which would have been a drag). Owner and I discussed our Air Force time, his wife working the desk is super nice. I need to call and have them come out to do (2) more cars for me, will definitely request Duran.

I'm writing this as a witness to another customer's VERY terrible treatment by the manager of this…read moreestablishment. Today I went in for a simple rock chip repair. While I was waiting, another customer, Justin, was waiting on a replacement window on the rear passenger siden of his vehicle. The manager called Justin up to the counter and told him that they mistakenly ordered the wrong widow and explained no other place in town had it but they could get the correct widow tomorrow. For background, from what I heard in passing conversation between Justin and another customer in the waiting room, Justin is from out of town/state and is trying to get back home. Now, knowing all this, I need you to KNOW that Justin's tone and attitude was PLEASANT. Understandably, anyone would be pissed off, annoyed at the very least, but he was absolutely cool as a cucumber and simply asked if he could get a discount for the inconvenience. The manager, (older white lady, didn't catch her name) IMMEDIATELY gets an attitude with him and says "Well that's what I was going to offer you until you got an attitude". Justin was like, "whoa, I'm sorry, there was no attitude here, I'm simply asking a question because I'm trying to get home." She puts up her hand up at him and tells him that he needs to calm down. Me: *shocked Pikachu face* Me and the other gentleman in the waiting room are like, "Whoa, WTF is HER problem!?" She then escalated things further to the point where Justin is now genuinely and justifiably upset. Even then, he's not rude, he's not swearing, NOT EVEN yelling, raised his voice a little, because who wouldn't, but NOT yelling. This woman absolutely did this poor guy dirty, he did NOTHING wrong and witnessing the manager's crappy attitude, behavior and poor customer service skills was absolutely disgusting! Justin, if you see this, I'm SO sorry this happened to you, you did nothing wrong and I hope you make it home safely! To the manager at this store, you SUCK, YOU were wrong and I WILL be posting this review across every platform I'm on because YOUR behavior was appalling! 0/10 Do not recommend unless you enjoy dealing with a Karen manager who would rather escalate a situation than provide actual customer service and resolution for a screw up she caused.

At first, I was happy with the cost of having my front windshield replaced by Auto Glass Now, 440…read moreW. Filmore St., Colorado Springs. That was seven months ago. But today my rear-view mirror fell off for no reason, I mean, I didn't bump it or anything. It just fell down and is dangling by the wires. When I called back to see if there was any warrantee against that happening, they said, No. It will cost $35 to have it glued back on again.

They quoted me $390 for a windshield replacement. Upon arriving to install, they realized they…read moreneeded a different piece of glass. They returned the next day, installed the windshield, and charged me $900. When I asked why the price increase, they said "we need a different piece of glass with lane change." I understand that sometimes quotes need to be revised but the fact that they did not communicate with me to give me a revised quote PRIOR to installing create a bad customer experience. I would have gone with a different vendor had I known the quote would increase to $900. I would not recommend.

Bill took extra good care of my car. It was vandalized, broken window, and he kept me posted about…read moremy car. The staff is fantastic, courtesy and respectful. I'm recently separated from my ex; this is the first time doing all this and Bill made it easier. Look no further for vehicle glass.

There is a reason this place is cheap, go to a quality business. I went in a couple weeks ago to…read moreask about their tinting services. The gentleman who I originally spoke to was helpful but stated his tinter wouldn't be in for another week. I called back and set up an appointment with a woman who confirmed a date and time. When I showed up for my appointment, a different man was at the front counter who appeared confused and stated "it's hard to tint on a day like this". He then walked off, came back and said the tinter was still in California for another week. He provided no discount, solution or apology for the lack of organization and communication. Didn't even call me ahead of time to reschedule or save my time. Don't waste your time at this place. Horrible customer service.

Good place. Did a good job at reasonable price. Initially ordered wrong windshield but took some…read more$$$ off for return visit so no problem other than minor inconvenience.