I want to start off by saying that this is not a knock on Tint Technologies work, they have always done good work on my cars. They did put the incorrect tint shade on a 1999 Tacoma of mine last year (July 2020), but it was still good work both times they did it. No apology from them though, as I recall they were frustrated with me but I still gave them a 5 star review with the fancy pics to show off their work. Now, if you look at the picture I posted, you will see receipts for two jobs I've had done through them on the same car in the past year. I've done five transactions with them total in the past four years (four vehicles). The job done back in December was tint all around (5 windows including the back) for $320.00 and the job done last week, two windows (technically 1 & 1/4 because one was an eyebrow on the windshield) for $288.00. I asked Paul to do a second layer of tint on the back window and the eyebrow on the windshield. They did a good job on the tint, as always, and I made sure Paul knew that. I didn't ask him for a quote beforehand because the prices had always been fair in my opinion. He told me the price when I picked up my car and I was surprised and a little taken back, I was happy with the job so I reasoned with myself. I went home and checked my receipt for the job he had done on the same car 9 months ago and I was blown away. I thought about leaving it alone, but I felt betrayed. The math didn't add up on this job. How does 1 & 1/4 windows equal almost as much as tint for five windows when you factor in labor, materials and all ON THE SAME CAR NO LESS? I called Paul up the following Monday to discuss this, I also let him know that after so many five star reviews, I would unfortunately have to make a bad review. He accused me of black mail lol. I told him the truth. I said "Paul, this isn't about black mailing you, I just wanted to do the right thing and tell you beforehand, you can think whatever you want but I feel that a disservice has been done to me as one of your loyal customers and I feel obligated to let you know that instead of blindsiding you". I told him that he probably used $10.00 in materials because if your smart, you are purchasing 100+ yards of tint at wholesale prices, meaning if it took you one hour to do two windows I paid you $278.00 an hour and if you took two hours, then I still paid you $139.00 an hour.. I wonder what doctors are making an hour nowadays? You just can't explain such a price jump. He gave me the whole marketing line of " well.. shipping delays and rises in costs because of Covid blah blah blah" Ummm, both jobs were performed in the midst of Covid as far as I can tell, so that's a little debunked right off the bat. Paul you are the owner of your own business! Meaning, you should have been able to give me exact numbers to the pricing of your tint and have given me a valid excuse to why your pricing was so astronomically different. He did ask me if I had ever owned a business during our conversation, I that was a humorous. I don't know too much in that regard but I would consider losing customers to be a bad scenario for scaling a business. Next thing, this is a little on me, I should have asked for a quote beforehand, I'll be honest about that. I also think it's fair to expect that a business owner who appreciates and respects his loyal customers to give them a heads up when pricing is a "little" inflated, would've been thoughtful I think. I'll finish this review with a little ego flex. I have given them three, five star reviews, of which every time I have uploaded fancy "edited" pictures of my cars and at least a paragraph of detailed information on my experience. I could have been lazy and not worried about it, but I felt it was the right thing to do. I have told multiple people about their great work and the awesome staff that worked there. Lastly and because I'm slightly OCD, I would clean my car inside and out before every tint job to make sure their job was as painless as possible. I know how one piece of hair or lint can set you back on a tint job. Anyways, I think where I'm getting at is that I've been a good customer, but just because you give respect, doesn't always mean you will get it in return. Paul finished our conversation with " Just email me your concerns and I will get back to you". Guess who I never heard back from? Yeah. Paul, you lost my business and most importantly, my respect. I truly hope your business flourishes, as long as you can learn from this lesson and treat your customers right read more