BE CAREFUL
BE CAREFUL
BE CAREFUL
JOE IS OWNER, BUT HAS NO RESPECT TO CUSTOMERS
I had a very frustrating experience with this company and with agent JOE. HE IS VERY UNPROFESSIONAL AND VERY RUDE. From the moment I reached out for assistance, the customer service was lacking. My inquiries went unanswered for days, and when I finally received a response, it was unhelpful and dismissive.
I encountered issues with my order that should have been resolved quickly, but instead, I was met with long wait times and a lack of accountability. It felt like no one cared about my concerns or was willing to help.
Overall, I am extremely disappointed with the customer service here. If you value support and responsiveness, I suggest looking elsewhere. This experience has left me questioning whether I will return as a customer. read more