They were fast and completely honest and didn't try to sell me crap that I did not need. And they…read moredid not overcharge me

Absolutely. I'd keep the review factual and specific, especially around the 128% markup, because…read morethat's the strongest part of your experience. I'd also avoid calling them dishonest or saying they "ripped you off"; describing exactly what happened lets readers reach their own conclusion. Here's a firm but fair version: I really wanted to have a positive experience with this shop. The communication was great, and everyone I dealt with seemed very genuine. In fact, a friend in the industry described them to me as "not the cheapest, but fair and not crooks." Unfortunately, my experience with their pricing left me extremely disappointed. I was charged approximately $3,100 to replace one headlight, including labor. I questioned the cost of the part at the time and was told that was simply what it cost. However, when I submitted the claim to my insurance company, they actually called me to confirm that I had only had one headlight replaced because the cost of the part was roughly double what they expected. My claims adjuster then contacted the shop directly and was told that there was a 128% markup on the part. The shop would not adjust the price, and as a result, my insurance company would not reimburse me for the full amount. I understand that businesses need to mark up parts and make a profit, and I don't expect any shop to be the cheapest. But a 128% markup on such an expensive part, especially after I specifically questioned the price and was simply told that was what the part cost, does not feel fair to me. We live in a small community, and I believe we should be able to trust and support our local businesses. I appreciated the communication and professionalism I received, which makes this experience even more disappointing. Based on the pricing and the way this situation was handled, I cannot recommend this shop and would strongly encourage others to compare parts pricing and ask specifically about markup before authorizing expensive repairs.

We needed help in a pinch of time, as semi truck debris hit our car and we were traveling. They…read morewere super friendly and helped fix our car quickly so we could get on the road!

Had a squeak in the front end of my pickup Had an estimate at a local franchise shop and was told…read moreit was shocks, struts , and a rack and pinion steering mechanism. Around $4000.00 in all. Went to Gene's where I had been before. An hour later he said it was a control arm and ball joint assembly. $800.00. An hour after that it was fixed and the squeak gone. Should never have shopped around. From the lady that makes the appointments to the mechanics, very polite, professional and know what they are doing. Thank you to small businesses. Dick H.

great quality of work the people there are very friendly and knowledgeable have no issues with…read moretheir work changed out a filter and fluid for transmission will get more work done with them in the future

I scheduled a windshield replacement with them on Saturday, however , no scheduled time. He did…read moregive a 3 hour window, but again, no set time. When we got there he said it was for the following week. When I showed him the communication, he said he did apologize but said he couldn't fit me in so we agreed on the following week. He followed up later with a referral to America Glass on 13th and Vinton, who gave us a better price and better communication. I may, however, try these guys in the future but I recommend better communication

Great job at great rate. I highly recommend. I had rusted…read morebrake lines, on my old Oldsmobile 88 Royal. Brakes work better than ever!

These gentlemen were very kind with my daughter and had her minivan repaired and running in her…read morehands in under 24 hours

I cannot say enough good things about 3C. Zach is one of the most helpful, transparent and kind…read moremechanic i have ever worked with. My car had broken down on the interstate due to the fuel pump going out and he was able to fix my car on a Sunday afternoon so i could get it back that Monday. He was transparent about the price of parts and gave me options based on what i wanted to spend and explained the difference to me. As someone who doesn't really understand cars and finds it all very intimidating, I will always go back to 3C because I know they aren't going to try to scam me for more money and will always be truthful and helpful! They are people I feel good about giving my money to.

They arrived about 40 minutes after I called them. I sent a picture of the problem and they arrived…read morewith the needed parts and fixed my problem within about 30 minutes after arriving. I was unable to start the car and they fixed the car for less than it would have cost to tow it to a repair service and get it fixed there. If I ever need to have a mechanic come to my house again, I'll call them.

Needed a new catalytic converter and house of mufflers & brakes was amazing! Ashley and her team…read morewere extremely helpful, communicative and quick to resolve the issue. I was back on the road in no time & really appreciate all their hard work! Highly recommend this place!!

I went in due to a rattle/vibration in my exhaust. I was able to have my vehicle diagnosed…read moreimmediately and fixed quickly as well. Very friendly, very straightforward folks. I'd definitely return. Thanks!

Amazing people, they knew exactly what was wrong with 1997 oldsmobile bravada. . Love them to…read moredeath . . They fixed the transmission shifter. That had just stopped going into gear, they found the part Amen .

I got an oil change and had a great experience. The owner was incredibly friendly and attentive,…read moreensuring I was taken care of promptly. Despite it being a bit out of my usual route (located in Elkhorn), the fair pricing and quick service made it worthwhile. I'll definitely be returning in the future.

God Bless !! Amazing people were willing to help …read more Very nice and very professional I definitely recommend this place for anyone who needs automotive expertise!!

We had issues with our radiator. The light came on and we kept having to fill with antifreeze. We…read moreknew there was a leakage somewhere. They got us in within a few days, the communication was fantastic and the cost was under a thousand. They replaced the water pump and the thermostat housing unit and it runs like a charm. I will take this place over other well known places any day. I did not leave there feeling like I had been ripped off.