2nd UPDATE- They delivered my car to the WRONG location/address. Had to call back 3 times for them…read moreto finally figure out their driver dropped at the wrong shop wrong address. Called Wanda owner who said her driver called me and apologized what more do I want. She was rude, talked over me and with this being the 2nd issue with her staff and costing me at minimum another 4 days of car rental she didn't care. They got their full amount of money and don't care what service they provide their customer's. Poor excuse for a business. UPDATE- Lynn showed up at my house unannounced instead of mailing it back to me. She was rude and had an attitude. And why is any company employee just showing up at a customers house unannounced like this!? So unprofessional an to be blunt with her attitude makes me feel unsafe just showing up like that out of the blue. Call for tow and they do not advise you they prefer cash or check and will charge a credit card fee. Lynn said she was too busy to advise that when we spoke on the phone to setup the tow. Even though I asked do I pay you over phone with credit card or do I need to pay the driver with credit card, check or cash. Lynn advised pay the driver and that was all she said. Even when I called back to ask why Lynn didn't advise I would be charged a fee Lynn just said she was busy. The driver didn't advise there was a credit card fee until after he ran the credit card and handed the receipt back. I called back and asked for a manger to call me and Lynn is mailing me the fee back but her tone of voice, she was condescending and had an attitude. It's not the point of the fee it's that no one told me beforehand I would be charged the fee and her attitude while talking to me. Poor customer service. Do better!

best place in Memphis by far they came early to pick my suburban up took it to the shop. I…read moreappreciate them

Mr. Roadside Towning provided excellent towing service. He was affordable, arrived pretty quickly,…read moreand loaded it properly. He even walked me through the process of delivering it to the Parts & Services department. I highly recommend Mr. Roadside Towning.

Called and I was responded to tow my car within 30 min ( as promised). Responsive, professional and…read morecourteous. Highly recommended!!

My car was serviced my a oil change company and immediately started giving me issues. On the…read morehighway it completely stopped. I called around for a tow company and I found this company. His service is above and beyond anything I have ever seen. I was on a tight spot on the highway and seemed impossible and when I say he went above the standard and came up with a plan that not only was successful but also reasonable prices. If I can recommend him twice I would. Call him and he will get the job done no questions asked. Godsend, diligent, and determined. Thank you for your help and service you provided for me and my family.

This tow truck company showed up, albeit over an hour later than the quoted time. The driver was…read moreprofessional, knowledgeable, friendly, and kind. I would recommend this company if you need tow truck service.

I want to start by saying that I try to be a reasonable person when dealing with situations like…read morethis, and I have kept notes of my interactions with Davenport's Towing throughout this process. My truck was towed by Davenport's Towing on 9/6/2026 and delivered to the repair shop at approximately 12:31 AM. I want to specifically say that the driver who handled my tow was very professional. I have no complaints about him whatsoever, and I do not want someone else's attitude to take away from the professionalism he showed. On 9/7/2026, the shop was able to get my truck running again. The issue was a blown heater hose that caused the truck to lose antifreeze. However, after receiving the truck back, I noticed that several warning lights were illuminated, including the ABS (anti-lock braking system) light. My truck is regularly serviced, and I have never previously had these warning lights or a check-engine light come on. I asked the shop about the issue, and before completing their inspection, they advised me that these types of warning lights can sometimes be associated with a vehicle being towed. I then contacted my insurance company, which was the company that arranged for Davenport's Towing--not me. My insurance company advised me to contact Davenport's first so they could determine how they wanted to inspect the vehicle and address the issue. I contacted Davenport's on 9/7/2026 and spoke with a representative named Tammy. Tammy attempted to get me in contact with Barbara. I was told Barbara would follow up, but I never received a call. I followed up again on 9/11 at approximately 1:08 PM, and again on 9/18/2026. Throughout these interactions, I was also sure to tell Tammy that I appreciated her professionalism and the professionalism of the driver. My frustration came to a head today when I called back and asked for Barbara's contact information. I was hoping to leave a voicemail or send an email directly since I had been told multiple times that Barbara would contact me. I was told that there was no direct phone number, only an extension, and I was transferred. No one answered, so I called Davenport's back. This is where the experience changed. The representative I spoke with had a very different tone. I explained the situation and was told: "Sir, Barbara has been here for 6 years and hasn't had a vacation. She doesn't work on Friday, Saturday, or Sunday. And blowing her up about this isn't going to..." I immediately stopped the conversation and explained that I had not been blowing anyone up. I had contacted the company because I was instructed by my insurance company to do so, and because I was trying to get an issue addressed that I noticed after my vehicle was returned. If following up multiple times over nearly two weeks about a vehicle-related concern is considered "blowing someone up," then I guess that's how it was perceived. However, I don't believe that is a professional way to communicate with a customer who is simply trying to get an issue addressed. To be clear, the driver was not the problem, and Tammy was not the problem. Both were professional and courteous in my interactions with them. My issue is with the lack of follow-up and, ultimately, the way the situation was handled during my most recent phone call. A customer shouldn't have to repeatedly call just to get a response, and they certainly shouldn't be made to feel like they're doing something wrong by asking for one. Based on my experience, I would not recommend Davenport's Towing. I hope the company takes this as constructive feedback because the situation could have been handled very differently with simple communication and professionalism.

The vehicle ended up off the roadway in a ditch after losing traction in the rain. Steven Safe and…read moreSecure Towing arrived with a driver who assessed the position carefully before setting up the recovery. He worked through it methodically, and the car came out without additional damage. The whole thing was handled calmly, which helped given how shaken I was. The charge reflected the complexity but felt fair and was communicated before any work started.

Couldn't ask for a better experience during a time when I was stranded on the side of the road in…read morethe middle of the night. Very prompt, excellent price and friendly tow truck driver!

Ya know I would give them a star rating that reflected what I thought at first. But right now Im…read morenot to happy with this company. We contacted them to buy a vehicle from them. Sent a $50 deposit to ensure that we were in fact coming as we said bc we lived a ways away. We got there and the vehicle didnt run as we were told and the head gasket blew while trying to test drive it. No biggie things happen. So we spoke about several other vehicles and it was getting late so we told them to contact us when he found the keys and could obtain paperwork. We even told them we would buy a second vehicle if all was with after the first. Upon leaving we all agreed the $50 deposit would be refund. That was saturday night. I messaged after 2 hrs of driving saturday night and we were still another 2.5 hrs away and he said he would send it in about an hr when he returned. Ok cool no problem, right.... WRONG!!!! We have been calling nd calling with no answer. We have been texting and texting with no reply. I have also sent a request via Cash app requesting our deposit be refunded back as was agreed upon... and nothing!!! Been calling and texting all day today and even sent a message on Facebook. Still nothing. I AM HIGHLY UPSET AT THIS POINT AND WANT MY MONEY REFUNDED AS AGREED!!! IT TAKES 2 SECONDS TO SEND IT BACK. SO NOW IM POSTING THIS REVIEW IN HOPES OF GETTING OR MONEY BACK AND KEEPING IT FROM HAPPENING TO SOMEONE ELSE! VERY UNPROFESSIONAL! I guess we will be making another trip there IDC how far it is bc it is the point of doing whats right! We took him on his word even after the car blew up and was going to still consider purchasing one. But obviously their word means nothing to them or I wouldnt be posting this. Sad really. We desperately need a car and for someone to steal from someone is crap. The world use to be a better place with better people! I hope this company choses to do the right thing and refund our money!!!

Great dependable towing company. The owner arrived on time and got the job done! The owner was…read moreprofessional and took his time doing his job.

There's a reason this guy is the one you see towing folks around town. Is competitive in his…read morepricing, is ACTUALLY 24/7, courteous, respectful, on time, professional, and he picks up the phone when you call, which is nice seeing as I called 10+ tow companies and almost half picked up. This is the place you need to get to tow you. Go ahead call around, cuz this is where you will land, and you will not regret the decision.

I ran into trouble with my 26 foot rental truck in eastern Arkansas during the aftermath of a…read moresevere ice storm with some snowfall on Interstate 40. It was late at night & these guys got there in an hour (great considering people broken down everywhere). They got the truck out of a ditch. In the process of this difficult extraction they broke the brake line: no brakes. My wife and I stayed in the area (we had to anyway because of weather) and they got the brake line replaced the next day. The 2 gentlemen that helped us the next day could not be more friendly & accommodating. What could have been a disaster turn out as a minor inconvenience and an adventure. Thanks guys!

I called them out of the blue and they were very professional, truly offered assistance and got me…read moreanswers while on the phone with them. They called me when the car was picked up and secured. This is really great customer service and it is appreciated. I live in St Louis and they really took care of me and my situation. I would recommend them. Lee