The five stars I gave were well earned. This particular shop carries on a legacy that goes all the…read moreway back to nearly the founding of the city of Merriam itself. When the Macek family started this business some six or seven decades ago, it was a local mechanic shop that fixed cars for the neighborhood. One of my churchgoing friends used to tell me that when she went to her sunrise service weekday mornings, it was good to see her electrician, her plumber, and her mechanic all there with her every day. The mechanic she mentioned, was of course, the owner of this shop at that time. I took my car in to this shop for the first time around the year 2007, and I got exceptional service back then. Everything that the shop did was fixed completely, and specialty items, like welding mufflers that the shop didn't do had good recommendations for competent and economical neighborhood experts. It's no wonder that when you went in to the parking lot to make an appointment or drop off your car, you often had to park a few blocks away & walk in--the parking lot was almost always overflowing. The shop had built an impeccable reputation for great service. I have since moved to the east side of town and for a while lost touch with the Maceks and this shop. So a few months ago when my thirty-five-year-old Chevy was having problems, I took it into my local mechanic, who shook his head and told me he really didn't care to even try to fix it. It was an old car that had too many problems and he really didn't think it was worth his trouble -- or mine, so he recommended that I scrap it and buy a new one. I wasn't ready to give up on my old car because it still got great mileage and aside from the recent problems, it had been fairly reliable. I looked up the website for this shop just because I remembered how good they were all those years ago and found it had changed hands. Somehow I had a feeling that the family that owned the old shop wouldn't just sell it to just anyone, but to someone that would be honest in their service. I was very pleasantly surprised, because this new crew went above and beyond the call of duty when they diagnosed and fixed my car. First of all, they gave me the complete story of my car's problems. It turns out my other mechanic had simplified things a bit for brevity and the problems were little bit trickier than I was led to believe. Secondly, they were able to lay out a repair plan and told me what they planned to replace and what kind of labor needed to be done before they began. Everything was written out before they started, so there was no question about any detail. They meant to fix the car, period. Finally they set about fixing the car. They replaced parts and fluids, they made adjustments, and they tested everything when they were done. The guarantee they give is something you can take to the bank, because, at least in my case, they didn't stop until the car was right. It wasn't just fixed, the new parts engaged correctly, ran evenly and disengaged smoothly. I couldn't be happier, especially since this was a difficult repair. I'm convinced that the current owners of this shop are very worthy heirs of the Macek legacy because they were able to ferret out and fix problems that other mechanics wouldn't touch. I'd have to say -- if you need your car fixed you might want to hurry up and get your car down to them. Word is getting out that these guys are good and their parking lot is filling up!

Got my oil changed for the first time at New Concepts automotive in Merriam. Highly recommend…read more Quick and friendly service.

I recommend. Quick to get in and estimate. Car ended up being too far gone to spend on fix. Not…read moreshops fault. They were fair and straightforward. I recommend

Quality work at reasonable prices. I was able to get an appointment quickly. They performed the…read morerepairs in the time frame they quoted. Kevin

Made an appointment with them the other day and thought I needed an alternator. They did a charge…read moretest and determined it was pulling sufficient voltage. They didn't try to force a repair on me and they didn't charge me for the test or a diagnostic. I appreciate honesty in a repair shop. Will definitely be back.

Besides the great customer service, oil change pricing which was in line of previous times, cool…read morevibe which I appreciate while waiting and I must say good looking guys Even though it was just an oil change they noticed a need for new sway bars, provided a quote, which I forgot to mentioned. Good business and communication. They do diagnostics, MO State inspections, general repairs on late model vehicles, oil changes, brakes, suspension, tires, alignments, window tinting, paintless dent repair, custom work and I suspect there's more they can do. For an auto shop is visually fun, murals on the wall from B Graphic, artist Steven R Bohall, KCMural.com. The waiting room has welding works with lights and vintage pieces on the wall. Besides what I first mentions KC AutoWorx has character not just a wrench shop.

This place has *excellent* customer service. They are honest and will explain everything in a way…read morethat makes sense to the average person. They fixed my car when it had a manufacturing error in the engine. I had my car towed to several dealerships and local shops before deciding where to get it serviced and I'm so glad I chose Midwest. They did a great job explaining the problem and why it was happening, and they fixed it for a fair price. The repair is under warranty too which is always reassuring.

The love the people that work there and the service. Dan has helped me a lot. I certainly recommend…read morethis place.

This place is AWESOME! We were visiting my in-laws in Missouri and driving back to Iowa and my…read moredad's truck broke down along the side of the road. When we called AAA and the tow truck driver came he said he could take us to Sci-Tech Automotive and that the owner would give us a good deal and take care of us. When we dropped off the car we left a note saying that we were traveling back to Iowa to visit family and had to fly out in two days and asked him to call us first thing in the morning. The owner called us first thing in the morning and was honest with us and gave us a great deal. Our truck was done by noon and the owner drove over to the Hotel to pick up my husband and drove him back to the shop which was extremely nice of him to do. Long story short, this place is AWESOME! They are honest and will give you a good deal. If you are looking for someplace to take your car and you don't want to get ripped off go to Sci-Tech Automotive. They are excellent!

Best customer service I've ever received at a garage. Extremely up front with costs and never made…read moreme feel "bad" for not knowing what's wrong with my car. Price seemed fair and was fixed in a few days. Best quote and time in a garage that I've priced out in the city.

I have been taking my Jeep here for a while. Erin is the easiest to work with and explains…read moreeverything through. Especially for us normal people who don't know much about car problems. She is my go to. Thank you !

I took my car to Northtown auto clinic to get an oil change and a transmission fluid service, they…read morecalled me during the service and said that I needed to replace my crankshaft pulley. I allowed them to do so which cost me $1200. A few days after picking up my car from Northtown auto clinic I was driving it and noticed the oil light flash on, I pulled over and checked my dipstick... there was no oil left to my car at all. I brought it to the Ford dealership to see what was really going on with it and they said that Northtown auto clinic installed the crankshaft pulley incorrectly, that they forgot to install a "diamond washer" that was a very necessary part of the crankshaft pulley, which caused a timing chain issue and a crack in the valve cover which then at Ford cost me $3800. I called Northtown to complain, all they would give me was a phone number for a warranty company, when I call the number they tell me that the warranty doesn't apply to negligent installations. Safe to say these guys have no clue what they're doing and if it's not just a basic oil change.. I would bring your car ANYWHERE else. A $400 maintenance appointment turned into $6800 of debt. I'm extremely luckily I noticed the oil issue otherwise Northtown auto clinic would have completely ruined my engine and would not cared in the slightest

Drove to a conference in KC only to get a check engine light shortly after departing from Texas…read more Scared to drive back, I took my car to these guys and they took the time to read my codes even though they were closed. Luckily, they were able to comfort me with the knowledge that the issue wasn't too serious and that I would make it home safe. Much appreciated friendly service!

From the moment you walk in, you can tell this team operates at a different level. Their…read moretechnicians are highly skilled, detail-oriented, and clearly take pride in their work. They don't just fix the issue -- they explain it in a way that makes sense, give honest recommendations, and never try to upsell unnecessary services. What really sets them apart is their professionalism and integrity. Communication is clear, timelines are met, and the quality of work is outstanding. It's rare to find a shop you can fully trust, but this is one of them. If you're in Kansas City and want reliable, top-tier service, this is the place to go. I won't take my vehicles anywhere else.

Rob's Auto is the best shop in town, hands down. I've taken my vehicle in to them a few times and…read morethey never disappoint. Always correctly diagnose & fix the issue(s). Always communicate clearly. Always fair and honest. Your vehicle will be in good hands here. Top notch mechanics. THANK YOU Rob's Auto.

Called in over a week in advance and was told to try and come in on the following Wednesday. Never…read moregot a call or confirmation from them on when to bring in my vehicle. On the day of, I called at 9:15 AM to make sure I still had an appointment. I was told that when I didn't show up by 9AM they gave my scheduled spot away to someone else... no attempt was made to assist me in finding a new spot that day or week, only the next available spot 10+ days out.