My experience was a total disaster because I didn't go with Ulmer. I was supposed to be at Ulmer…read morefor a tire replacement but I changed my mind last minute and go to Sam's instead. Somehow Sam's managed to put on a wrong size of tire and messed my differential up. I went back to Ulmer to get estimate for the repair, and Steve was so helpful as always, he's not only help me deal with Sam's insurance company but also went extra miles as putting new batteries in my key fob without me even asking. He kept me updated with the process, I didn't event have to call to follow up. This place is the best for your bucks. Service and customer service are unbelievable.

Our daughter's car overheated while driving on the highway. As we are almost four hours away, we…read morewere at the mercy of Yelp and Google reviews. We had the car towed to Ulmer's and received excellent service. The problem with the car was a result of a previous repair at a different shop (near home). Brian at Ulmer's helped us with pictures and video of the problem caused by the previous repair. They also squeezed her car into their busy schedule and got it done in a reasonable amount of time. We highly recommend!

Excellent friendly and professional service. Very much appreciated. Thank you. Will return.read more

I 100% recommend this shop! They are great! We were driving from Michigan to Tennessee and our car…read morebroke down in Cincinnati. I called 3 other shops that couldn't get me in. Elite recognized my emergency and got me right in on a Friday and back on the road in 3hours. Their prices were more than fair. The girl in the office "Emily" took us to a spot for lunch so we didn't need to pay for an Uber. My car was fixed right and fast. I couldn't be happier. Be sure to ask for Ken when you call.

Searched high and low for a small-engine mechanic and kept getting told it would be weeks before…read moreanyone could even look at it. These guys had it diagnosed and repaired in a day or less! The staff was extremely friendly, the service was efficient, and the work was done right. I couldn't be happier with the experience and will definitely be using them again in the future for both automotive and small-engine work. Highly recommend!

This place is the real deal! They are very honest and dependable. Been using them for the last 3…read moreyears. I highly recommend them!

The customer service is incredible! They are honest, fair and trustworthy…read more I've taken my care there several times over the past 10 years and have recommended they to friends and family members. They have never disappointed. Saved me hundreds of dollars versus dealership repairs.

Been using these guys for my car issues for 12+ yearsyears. Very trustworthy & reliable!read more

My family has used this shop for years! Trustworthy. Good work. Always get my car back to me pretty…read morequickly. I dropped my van off last night using the key drop box. Found out today that the compressor went out in my AC (which is the same part they replaced last year). It was still under warranty, and they didn't even charge labor!! So here I am less than 24 hours later, and it's fixed for free! Very appreciative, and I will continue to use this shop when things come up.

EXCELLENT TRUSTWORTHY SERVICE I've been taking my vehicles…read morehere for the past ten years after searching for a competent, trustworthy mechanic after moving to northern Kentucky. Always receive good, honest service. My only complaint is that they're so good and popular that they are often busy, so it might take a few days to get your car in, but it's definitely worth the wait.

Be aware that their $59.00 bumper to bumper coupon may cost you more dependent on the make of your…read morecar. Because my VW Tiguan took six quarts of oil I ended up paying $75.83 for this bumper to bumper service. I have no problem with the quality of the service, but I do have a problem with the deceptive nature of the coupon. No where on the coupon does it state a limit of quarts or coupon is only good for up to five quarts. This reeks of "bait and switch" and they should make the language on their coupon state it is only good for five quarts.

They keep deleting every review I leave so I'm here on yelp where they can't remove it no matter…read morehow butt hurt they are about it. They removed and replaced 2 transmissions incorrectly fixed a flywheel causing my clutch to be burnt up resulting in them having to get an entire new clutch for the car. They told me to drive on a flywheel where any gear it would slip and not stay in gear, causing unknown damage to my brand new transmission from mazda japan I had waited 3 and a half MONTHS FOR. You read that right. They choose the slowest shipping option and made me wait that long.. I recored the tech in the drive saying that the slipping was normal for a new flywheel....they will lie. They will decieve. They will judge you on appearance. They left my car with 3 miles of gas and the first time they swapped my transmission my interior piece was still hanging off. They are a nightmare to go to and this was all WARRANTY WORK for my maxcare carmax warranty. They should've never got my business. Be like me, stay smart and avoid scummy business like these!!! Worst employees I've ever seen in person!

Had a serious brake issue on a 2010 Subaru where the dealer rates and recommended changes didn't…read moremake sense for the age and value of the car. Carworx reviewed everything carefully and took a very safe (most important for brakes), but much more reasonable approach to resolving the issues. Can't recommend them highly enough!

My vehicle had stalled and I took in to have the fuel pump tested. A day later they called and said…read moremy spark plugs were bad and needed replaced. He told me spark plugs and wires were 225.00. I wrote this down. Seemed high then Day later I called snd he said fuel pump was tested and ok but would recommend spark plugs and wires and an induction service ?? 553.00 total. I asked how much plugs and wires were and he said 334 now??? I'm told them that's too high and I'd pick up car next day. They charged me 90 bucks for that diagnostics. Seems like they were trying to make a big bucks off plugs. I thought this was a trusted family owned business but I won't be going back

I love supporting a locally owned business right here in my community. Even better, I know I can…read moretrust that my vehicle will be returned with quality workmanship and attention to detail. It's great to have a shop that's honest, reliable, and takes pride in doing the job right. Highly recommend!

Great service, superb quality of work and they are efficient. I send everyone here for their auto…read morebody needs.