I bought my 2021 Jeep Wrangler there a couple years ago. They were fantastic to deal with then and…read morehave been excellent to deal with on any service issue I need since. We've been looking to get my husband a new Dodge truck and that is where we will be going when the time comes.

Honestly, if I could leave a big FAT ZERO (0) I absolutely would. My husband and I have been…read moredealing with this dealership since JANUARY 14th 2026. My AC went out in my 2022 Jeep Grand Cherokee L. We took it in on January 14th to be tested to see what the cause was. After calling for days to see when we could pick our vehicle up, we were told there was no immediate sign of the issue and on January 15th they had put freon with dye into the AC to see if there was a leak. After calling back multiple times to find out what we needed to do, whether it was bring the jeep back in or how to go from there, we were told our case manager did not leave any notes in our file, so no one could figure out the next steps. FINALLY after calling for 3 days and them blatantly IGNORING my calls, I was able to speak with a manager who told us to drive the car around and bring it back in so they could see where the leak was coming from. After driving it around, we took it back in on March 5th to be told the evaporator core needed to be replaced. Of course they tried to tell us other things that just "had" to be done, to which we declined. We asked for the evaporator core and heater core to be replaced, almost $4,000 in work and said the work would be completed on March 11th. They called us on 3/11 and said the parts did not come in and it would now be 3/18. They called on March 16th and said the vehicle was ready for pickup. We went back on March 16th 2026 to pick our jeep to find the front driver side fender damaged, the back of our driver side leather seat cut, our tan seats covered in black powder, as well as our water pump not working for our windshield wipers. We went back inside and told the gentleman at the desk who came out and took pictures and videos and told our case manager would give us a call at 8am on March 17th. Did he call? Absolutely not. We called several times with no answer. Finally my husband called Stellantis corporate to get them on the line with the dealership to hold them accountable for the damage they had caused to our vehicle. We took our jeep BACK to the dealership on March 24th for them to fix the issues only to return on March 26th and find our passenger seat with cuts in the leather. They told us they had to order the new leather seats We dropped our jeep BACK OFF on April 22nd to be told it would be ready the next day by noon. We received ZERO call on Thursday April 23rd. On April 24th my husband called to be told 3 technicians called in and the needed to keep it over the weekend. My husband called April 27th at 3pm to check on our vehicle to be told they ordered the wrong parts and that they would need to keep my jeep until Friday May 1st.

Out of the way, small used car dealer. Found his ad on CL. Nice car.....good deal.read more

be careful when you use their service department, my vehicle had an extended warranty with a $100…read moredeductible. I was told I would have to pay hundreds of dollars over my deductible amount. The reason was the dealership wanted an extra hour and a half worth of labor. when I spoke to my warranty company, they told me they use the same guidelines for labor, call the national labor guide, be very weary.

Jimmy was awesome. He provided great customer service. With maintenance for my auto. Thank you…read moreJimmy.

I was looking for a car and with all the options out there, I didn't know which one. He had no…read moreproblems helping me test drive 4 of them. No pushing sales, very knowledgeable, and very patient. Responded quickly to all my texts and questions too. I didn't end up choosing a car (yet) but this is a great dealership so far.

I went to lot 530 on a Friday, walked around, no one offered to help me. I went back next day…read moretalked to Mike and picked out a car off of carfax, made them him cash offer on Saturday but he didn't call me back. Texted them on Monday Shawn returned my call made an all cash offer of 21,000 again never called me back. They add $995 or $1495 for cleaning the car, spraying on fabric protector and putting hydrogen in the tires. I guess the only way they sell cars is if you need credit and pay the full sticker price that ask on used cars. Terrible experience

I was shocked when i went to Shallotte Auto Sales today. I bought a car about 5 years ago and it…read morewas a good experience then , not today. I spoke with Nick on Saturday and he told me about a car he had. I told him i was interested and i would come see it. Been a busy week , call today Thursday spoke to Nick and he said it was still available. Left work early and went and picked my daughter up. We arrived and he said they had an offer on it and we could drive it but would have to wait till tomorrow.Well that's when the games began an older gentleman came out as guess he is the owner and said we couldn't drive it because he had a deposit on it since Monday., I said why did Nick tell me this morning the car was available. He said he didn't know. So i ask him do you not tell your sales people when you have a deposit on a car and he said no. Had the nerve to ask me if i wanted to look at another car and i said yes i did at another car lot. Not sure what games there playing i will not buy a car here and i advise you not to.

I pay 10.000 cash for my car,, They said, it was in very good condition! After 5.000 miles the…read morevehicle fell apart. Someons had putt stop leak in the water. Which cloged up the water system. The housing was leaking. That cost 300.00!!! The power windows stop working. Both of the oxygen sensors wasn't working. Cost was 150.00 for that. The front and back window wippers had to be replaced. The left front tire rod was loose. I will never trust these clowns again!!!!!!!!