If I could give 10 stars, I would! I bring my beloved VW Bug (affectionately known as Buggy) in for whenever she needs some TLC, and let me just say, she comes out perfect every time. The team here is not only professional and skilled, but they also treat Buggy like the vintage queen she is. They always take the time to explain everything clearly, never try to upsell me on things I don't need, and have worked some serious magic on her performance. I can tell they actually care about the cars they work on, and the people who drive them. The pricing is VERY fair, the service is prompt, and they are just genuinely kind human beings. If you've got a car you love, do yourself a favor and bring it here. I always leave with peace of mind! Thank you, thank you, thank you! You've got a customer for life read more

My first Audi (an A4) was originally serviced at an official Audi dealership, and later at a repair shop near my office. Over time, I got tired of hearing excuses--things like, "we fixed this part, but that wasn't the actual issue," followed by a bill for parts and labor that didn't solve the root cause. Eventually, I decided to try Auto Plus--and that's when I met Ali. What immediately stood out was their transparency and how clearly they explained everything. They walked me through what the issue was, what they had done, and what they recommended next. When my first Audi had a major issue--a leaking water pump--they didn't just fix it. They also suggested replacing another part that's usually swapped out every X,000 miles, since it shares the same labor. I looked it up, and they were absolutely right--it saved me money and hassle in the long run. Now I'm on my second Audi, and Auto Plus is the only repair shop I go to. I trust them to do things right the first time. read more

A calm, clean and professional service with from a great crew. They made extra effort to help me resolve troublesome computer issues with my VW Touareg. I will return read more

Mr. Ali Gardizi of Auto Plus is an articulate skilled mechanic with decades of experience in diagnosing and repairing Audis and Volkswagens. Our Auto Plus story: At around 90k/miles our 2014 Audi A7 began developing multiple oil and coolant leaks. Over time the leaks worsened, requiring weekly topping up. The dealer's repair estimate exceeded the value of the car, X 2. Yet the car still drove strong. These cars have numerous plastic components (housings, pipes, etc.) which have a limited lifetime (before cracking, splitting, leaking). And Audi motors fill the engine bay completely, making it nearly impossible to diagnose many issues (including leaks) without some investigative disassembly. At our first meeting we discussed the dealer's diagnosis/cost estimate. Mr. Gardizi examined the car and explained that there are several other components (not identified by the dealer) which could be the source of the oil and coolant leaks. To definitively confirm all leak sources required removing the super charger from the top of the engine. I agreed and authorized two hours labor cost to remove and re-install the unit. Important - With the unit removed it was clear the leaking components were not those suggested by the dealer. Instead there were several other components leaking oil through cracked housings and failed seals and coolant leaking from plastic pipe joints. Auto Plus produced an estimate which was one third the dealers price. The work was performed in a timely manner at the estimated price. The initial removal of the super charger was not billed as it was required by the subsequent repairs. read more

The 2005 Lexus ES330 I gave to my daughter suddenly died in the middle of the street late Friday. She had it towed to Auto Plus on Monday. On Tuesday, they told her it was probably the timing belt. On Wednesday, they replaced the timing belt but were unable to start the engine due to low compression and said there was probable damage to the valves. They quoted $7k to have it fixed and my daughter said she needed to think about it. I called my mechanic in SoCal and he explained that this was a "non-interference" engine and the valves should not be damaged from a timing belt failure. At his suggestion, he called Auto Plus and said the probable cause was gas on the plugs - just crank it until it starts. The next day, Auto Plus called my daughter and said it was all fixed! I gave 2 stars because the final price ($1500) was reasonable. Trying to sell her on $7k of unneeded work was not. BTW, all of the quotes were verbal - nothing in writing. Be careful! read more

Ali and Naim have been my go-to for a year now for my Audi Q7, and they've never disappointed. From brakes to oil changes and even installations like my navigation system, they handle it all with professionalism and affordability. They're friendly, thorough, and trustworthy, ensuring I always leave satisfied with top-notch work on my car. Highly recommend! I even had an emergency after hours on a Friday night at they stayed until I got there. The best mechanics for foreign vehicles in the Bay Area!! I can always count on them for a quick phone call or even a quick pop in they never let me down. read more

As I searched for a place that offers BRAKE & LIGHT INSPECTION SERVICE, I called to request an appointment and was given an appointment right away. AUTO PLUS came to the rescue, FAST, FRIENDLY & great reasonable price. Great knowledge auto machine, Thank you Ali. read more

Naim and Ali have kept my cars running for decades now. Trustworthy, reliable, competent, thoughtful--plus they have been long-time friends. Great shop! read more

Brought my well loved BMW X5 with M packages to Auto Plus today. Usually I stick with BMW specialty shops but was advised by a few friends to try Auto Plus out. Full brake service (including brake fluid) and Oil change. I am very pleased with the service, knowledge , friendliness, value and timely completion. I will confidently recommend them to all my friends. read more

Auto Plus - My Gray Wolf - Auto Repair Near Me - Albany, California

I brought my 2017 Audi a4 Quattro for an oil change and transmission fluid exchange. Ali was very knowledgeable and quoted me a very reasonable price. I picked up my car and am extremely happy with his service. I will be returning for my next oil change. read more

Always friendly, reliable.. if I have questions they always answer and if I have concerns they will always check it out and get back to me. Thank you Auto Plus and your team. read more

Highly recommend this place for any issues you have with your vehicle, very knowledgeable, honest, reliable, efficient, and I feel good about their feedback and recommendations about my Subaru forester and VW Eurovan. I'm happy to have found this place. read more

We have been taking our vehicles to Auto Plus for over 20 years. Ali and Naeim have always been responsive with excellent car-care and customer service!!! Their honesty and affordable rates have been much appreciated! We currently take both of our VW TDI's for servicing and always leave happy. read more

I have been going to Auto Plus for 30 years. I've taken my VW Rabbit, Chevy Caprice, BMW, Toyota Camry and now my Prius to them for service and repair. I have nothing but the highest praise for their expertise, very fair pricing and honesty. I recommend them to my family and friends without reservations. Ali and Naim are like family to me. They have years of experience working on all manner of vehicles, but specialize in Audi and VW. Very intelligent and friendly. You know it's different when you go there and they're listening to KQED in the background. I can't say enough about them! Burke - Richmond, CA read more

5 stars for auto plus. I called around to a lot of shops and most wouldn't even touch my vw. I called the dealership for a timing belt change and they quoted me $2,800 in labor and $1200 in parts. I called auto plus and they told me everything out the door for $1,800! That's including an oil change, timing belt, water pump, tensioner, roller bearings etc. I dropped my car off at 8:30am and they had her finished by 3:30 the SAME DAY. This is now my go to mechanic for my Volkswagen. Great staff, honest and very quick. You can tell they know what they're doing with the Volkswagens. Don't ever take your VW to the stealership for repairs. read more

A few months ago I had my Audi brake system flushed. My service was excellent, timely and reasonably priced. The technician noted that I had a cracked cv boot and recommended future service. When my ignition cylinder failed a couple of months later (I couldn't turn the key to start or steer) I had my car towed to Auto Plus. The ignition cylinder was replaced and I had the cv boot taken care of. Again the service was excellent and reasonably priced. I was offered the broken parts and given a full explanation of the service provided. Ali and Naeim were friendly and customer service oriented. Because Naeim was industrious, I didn't have to replace my keys and pay for reprogramming which saved me a lot of money. Thanks read more

Not only was I able to get my vehicle serviced quickly, but the service provided, the quality of the work, the overall cost and especially the care that I received was OUTSTANDING. And best of all, everyone who helped me was super courteous. I highly recommend Auto Plus to anyone who has a Volkswagen. I'm definitely bringing my vehicle back for service for as long as it continues to run for me. Thank you Auto Plus. read more

They're nice enough and I've gone to them at least half a dozen times but I think they're getting pricier. I can usually find an oil and filter change for 30% less (at least!) than this. So I'll probably be taking my business elsewhere going forward. read more

Auto Plus - Pricey oil change - Auto Repair Near Me - Albany, California

tldr: Honest, they do great work I brought them my 40 year old Vanagon that was having transmission issues. Early vanagon transmissions are notoriously hard to fix and expensive to deal with. Many owners will only bring transmission work to a select few with a long waiting list. My transmission seemed to be getting worse quickly and I couldn't wait. Luckily Auto Plus was able to get me in the morning after I called them. I'm so glad I did. First, they are honest mechanics. I came in thinking I needed a new transmission. But they found that all it really needed was new bushings and adjustment saving me a ton of money and stress. The work they did was superior. They made a 1980 manual feel like new. It's better than its been the entire time I've owned it. Any work that needs to be done from now on I will be bringing to Auto Plus in Albany. read more

I have been bringing my old Audi to Ali and Naim for the past five years, and they are consistently great and charge fair prices. With an old car there's always something breaking and I know I can count of them to get to the bottom of any issue. Would highly recommend bringing your car here! read more

I hope my review can benefit at least someone and not be fooled by Auto Plus. Auto Plus didn't do their work properly and was fraudulent. Here is my bad experience: My coolant light was on and I brought my car to Auto Plus. The agreement was to replace radiator, belt tensioner, pulley and oil filter housing gasket with original parts. Next day, I paid $1249.89 and picked up my car. A week later, my coolant light came on again. I brought my car back to Auto Plus again for them to check their work. The owner Ali said he found no leak in the cooling system, instead my car was "overheated with white smoke from the exhaust system" and "the head gasket was damaged". He insisted my car had all these problems before I brought my car in. His diagnose was leaking through the head gasket into the engine and out the exhaust. I kept telling him, I never see any other warning lights or overheated light were on in my car. He still insisted his diagnoses and started my car and tried to show me where the engine temperature gauge was and the white smoke he found from exhaust system. I heard some noise from my engine that I had never heard of before. My car wasn't like that when I gave it to Auto Plus. Ali insisted my engine sounded right and no noise. I heard the noise and it sounded differently than before. After more than 10 minutes, he still couldn't find the engine temperature gauge on my car. He then asked his friend where was the engine temperature gauge? His friend told him immediately, there was no engine temperature gauge in my car. Only when the car is overheated, the warning light will be on to notify the driver. The owner Ali left silently and showed his unprofessional behavior at the same time. He then kept explaining how my head gasket was damaged to cause coolant leaking and tried to avoid their mistakes. He denied the mistakes without any apologizes. He even told me, I can still drive my car, even though his diagnose showed the engine was overheated and head gasket was damaged. He said I can continue to drive my car some distances and pull my car on the side of road or on the freeway to take a break if I feel the car is overheated. He also said I can check my coolant and add coolant every day before driving. His responses were very disappointing and unprofessional again. I started to find solutions as I was stupid to believe my car was overheated and head gasket was damaged by Auto Plus's diagnoses. I talked to the Weatherford BMW and other auto shops; it would cost more than $10,000 to replace or repair. After I reviewed Auto Plus's Yelp reviews, I found there were many people had the bad experiences I just had. Their reviews stated Auto Plus was dishonest and shady, they denied their improper mechanic work and won't own up to their own mistakes... Then, I decided to take my car for a second opinion. Finally, the second auto shop found out the radiator which Auto Plus used into my car was "a poor quality aftermarket radiator with cut marks on the top and bottom" and coolant continued to leaks. Also, found Auto Plus "didn't replace tensioner and idler pulleys" which they needed to replace and what I had paid for $1249.89. The belt was found hanging off the edge and caused the belt to fail earlier. In addition, the second auto shop had proved there was no smoke from exhaust system and solved the noise from the engine. The truth is always revealed eventually. Auto Plus is not trustable for the work they agree to do, Auto Plus is unqualified for their misdiagnoses. Not recommended!! read more

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My son took his A4 here for some major work and we were happy with the honest service and pricing. The owner was kind enough to go above and beyond and meet us to pick up the car when they were closed. It was well worth the drive from Tracy. Highly recommend- very nice folks. read more

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I am a teacher and being able to rely on a reasonable priced, honest mechanic shop for my car has been such a relief over the years. I have been taking my car to Auto Plus since 1999. They have kept my 1964 Volkswagen running smoothly for 20+ years. My car just made it up and down from Tahoe after a tune up. All of my interactions have shown me that they are kind, respectful, hard working, and reasonable. At other shops, I was getting excuses for why they couldn't do something for my car. These guys figure it out and take care of it without complaining. I highly recommend Auto Plus to anyone! read more

I recently had my front brakes pads and rotors replaced by Ali the Autoplus team. All the parts installed were up to the manufacturer specifications, and safely installed on the Truck by the mechanics @ Autoplus. I've taken the truck from SF Bay Area to Tahoe twice, and running strong with over several thousands of miles put on both parts installed, and work from the Autoplus mechanics. Thanks Team Autoplus read more

The service was perfect. The people are competent, friendly and knowledgeable and reliable. If you want your car taken care of by professional honest people Auto Plus is for you. read more

great service had an appointment at 9:30, got there at 9:15. was immediately tended to and was back to work by 9:50

Very easy going and efficient. I felt I could relax. Of the four shops I called this shop had the best price on what I needed. Thank you Auto Plus. read more

My 1994 Honda Civic had headlight issues. Ali got me in really quickly and they fixed it for just half an hours labour. Now the headlights work great and I feel safe driving at night again. The next day I remembered that the brake light on the dash is on all the time. Again Ali got me in really quickly and his mechanic fixed it in three minutes at no charge! Turned out it just needed the brake fluid topping up. You can't beat that for outstanding service. read more

I'm extremely grateful for the fair and kind customer service that I get every single time i service my Passat with Naim and Ali and co. This brother duo has kept my car far out of trouble and in good condition. I appreciate the time taken to explain clearly the details of what work will go in, the fair prices, and the convenience to El Cerrito Plaza for the downtime distraction. Just finished an oil change there--bought my own synthetic upon their suggestion, which reduced the price. tired of paying $80 for oil changes. My major servicing is almost due and they're sure to have my business. Been a customer for over a year; in doing so, have come to know them more personally and love their work ethic. Reliably referred to me from a coworker. Naim, I will come and pick up the bolanis next time! read more

Auto Plus is amazing both in service and skills. I've been using them for over 20 years and each and every received service 7 Stars service. I recently had my 2006 VW Touareg repaired with NEW Brakes, Pads, Calipers, as well as a complete TUNE-UP and I'm happy to report my make car runs like it just rolled out of the showroom floor. Ali and Naim, Thank You, you both are absolutely FANTASTIC. Never seen Auto-Repair shop so honest, skillful auto experts, and provide 7 Star service each and every time all the time. I recommend anyone who's got a Audi or VW to give Auto Plus the opportunity to make you smile while saving you $$$$ on all your auto repairs like they have been for my family and I. Thanks Auto Plus. read more

Who ever answers the phone is a JERK. I called to ask if they provide a service. Man on the phone says they do. I ask if i can come in today. He just says "no" i ask if i can make an appointment, he also says no. I then say "wow it really seems like you dont want to help me out sir." and he replies " no i dont, sorry. Deserves less than a one star rating. read more

I was on my way home when my car broke down. I never have driven through Albany before. I wish I could make this up but my car broke down right on front of this shop. I saw Mr. Naim talking to someone when I approached him and explained what just happened to me. He calmly got his equipment and did a quick diagnostic then and there. He told me what was most likely the problem and asked if I wanted to leave the car at his shop. He was very polite and professional. I agreed and had someone pick me up. The next day I got a call from Ali and told me my car was ready and all the services he did. I was so pleasantly surprised at how quick they had fixed my car! I guess it was a blessing my car broke down at this precise location. I honestly didn't know what to expect given the circumstances but Naim and Ali took really good care of me. My car is running great and I am sure to be bringing my car back if I need their services again! read more

I have been taking my vehicles to Nippon European Motors for over 15 years until it was sold as of September. I am glad I took my cars to Auto Plus, located in Albany, CA. These guys know how to do it. They get it right; they price it fairly, and they treat their customers like family, not just numbers. Without a doubt, this is the place to get your car repaired or serviced. Skip the other repairs shops with their enormous rates and upsells. From the moment you drop your car off until you pick it up, Auto Plus does everything they can to make sure your vehicle is taken care of by the great work they do. They call with questions, options, and listen to your concerns. Ali, the owner, has great customer service, friendly, prompt, and good communication. That is grounds for earning my repeat business in the future. 5-star service all around. read more

I've been with them from the date when I purchased my Audi A4 (I was the 3rd owner). They were always honest with me and did a great job. I love to do some minor service by myself, such as oil and filter change, headlight/taillight and brake pads replacement. Once I tried to replace a fuel filter by myself, but accidentally tore a fuel hose and broke a fuel connector and they were able to fix that without purchasing a new expensive hose. Since then I decided to leave all the job to Auto Plus :) During last 4 years with Auto Plus: - Diagnosed my car twice (every 2 years) - Replaced leaked water pump - Replaced timing belt and thermostat - Driver's window regulator - Fuel filter - Crankshaft position sensor Also, while parking my friend's Lexus, I tore off the front bumper and I asked Ali how to fix that. He said to bring it to him and he fixed it for free :) read more

Stay away!!! That is one of "WOW" experiences. I brought my VW 2014 car on Friday. For a brake change. Not cheapest place - 400$, but I read all these review below... After replacing brakes, they were squeaking like hell. I returned couple of days after, asking to take a look on brakes again. What I expected them to do is to adjust brakes and disk. When I came for a car, I smelled burning rubber. I asked what happened. The method they used to get rid of brake noise - to 'take car for a spin' and 'push hard on breaks', ruining, actually my tires. I don't know where they were learning this technique, but I will never give them a chance to ruin my car again. PS. After comment from owner I want to state. 1. Breaks are still squeaking. 'Technique' didn't help. 2. When I asked about smell I've heard exactly what was described, 'take for a spin', 'push hard on breaks', 'we actually don't suggest that to customer but that helps, blabla'. read more

I had a great experience at Auto Plus Berkeley. I had been borrowing a 2005 BMW from a family member, and I was about to drive it down the coast from SF to Orange County to return it. Problem was - I had a number of warning lights pop up recently, and though the owner wanted to take care of any repairs himself, I needed an oil change and to make sure that it was ok for the drive. The experience was positive from the beginning, with them answering the phone at 6:02pm on a Friday, after they were technically closed (Weatherford BMW didn't pick up the Service phone an hour before they closed for me to schedule an appointment!). They looked up what type of oil I'd need and told me to come by in the morning. When I arrived, they promptly got to work, changed the oil, and investigated my check engine light and other sensor issues at no charge (running the initial diagnostics on the computer alone was at least $80 at other places). Learning that the car was safe for my drive (despite a faulty ext. temperature sensor) provided great peace of mind for my drive. I appreciated that Auto Plus Berkeley was open on Saturday when most shops weren't, but I would not hesitate to go back to Auto Plus Berkeley any day of the week. read more

THE BEST MECHANIC IN THE BAY AREA: i've been to alot of mechanics and most of them turned out to be swindlers. But my friend who fixes cars, recommended Naim at Auto Plus. So I went. I've been with him for 4 years now. He's ALWAYS HONEST & VERY AFFORDABLE. He has all his prices and work he'll do clearly printed on a brochure, so you know he's not changing the price or the work judging by your car. For example, while i was living in the midwest, I HAD to go to another mechanic and he told me I had to get all these things changed out, etc, etc. It was over a $1000 worth of work. I called Naim and he took the time to advise me and tell me if what they said made sense. IT DIDN'T. So I brought my car back to California and had Naim look at it. He charged me a very minimal fee to inspect all the areas that the other mechanic said was wrong and Naim told me, NONE OF IT NEEDED TO BE REPLACED. my car runs great and has had NO problems since I've been Naim at Auto Plus. If you need maintenance, timing belt replacement, or you car has problems, go to AUTO PLUS! read more

Got a flat tire? Well, I had a flat tire, and called in and asked if they could try to fix the flat tire (b/c of a screw on the road), and they said they could try fixing it, but they don't sell new tires. Since my sister recommended me to go to Ali and Naim's Auto Plus, I went to their shop anyways and Miguel, one of the mechanics, helped fixed the flat tire, took out the spare tire, and reinstalled the fixed tire to the car in just 10 minutes. I have driven the car around and the fixed tire seems alright! I also asked Naim about my car's brake pads, and then he drove the car around, then told me what I needed to know and the things I needed to be wary of. He told me to come back to the shop if I hear squeaky sounds when I brake. Hey, I ride bikes and I know what he meant. Overall, he was very kind and honest with his opinions about the status of my car. Lastly, I talked to Ali and he was patient and explained to me the things that I asked. There was no pressure from any of the mechanics to do any services with them. They really provided fair and honest opinions of any services for the car. They are great people! I highly recommend them. P.S: I paid less than $20 for the fixed tire! read more

I drove very far multiple days in a row to get my car fix by theses guys after scheduling an appointment and given me excuse after excuse which was very inconvenient because like I mentioned I drove from very far even over charged me few old guys mechanics never there so even picked up car way after the pick up date which further inconvenienced me when the car was done I would never Advise anyone to bring there or car mine back also very rude once I asked why it was taken so long read more

After visiting VW of Oakland and AVS in Berkeley, I continued my search for a go-to garage that specializes in VW/Audis. That search ended when I came across Auto Plus. Decided to just randomly stop in to talk about quotes on a 30k mile service. After talking with Ali (and seeing other reviews) I felt assured they'd do a good job while charging less than the others. This was on Monday; on Wednesday morning I brought the car in. That's when I met a mechanic named Harris. Just like Ali, Harris was very friendly, assured me they'd have the car finished by end of the day. Love that these guys are so close to El Cerrito BART cause I live right by Downtown Berkeley BART. When I came back my car was all done, Harris explained to me what they did and let me know that my car was in great shape. They recommended new shocks but didn't push it on me, which I appreciated. The final cost was very close to the original quote I got from Ali. Thanks Ali and Harris for a great experience! Will definitely be back for future services. read more