Best prices in the whole city. Deliveries are always on…read moretime. The men in the shop are helpful, patient and trustworthy .Being a women in an auto shop can be very intimidating. Thank you for your patience..... A customer for life!

Such great people work at this establishment. By the way, this is the first of two Mexico Auto…read moreParts establishments, the second Mexico Auto Parts is in South LA off Vermont. Anyways, this auto parts has such helpful employees, they're very welcoming and go out of their way to help you out. I love supporting local businesses, and have been coming here for years.

Tony S. was incredibly helpful. I had a great experience and will definitely be coming back thanks…read moreto him. Super easy!!! thanks Tony!!!

I stopped in yesterday, May 1, 2026 and could not have been more pleased with my service. Caesar…read morewas so kind, courteous and helpful. He went out of his way to help me, and i was in the store for a while and watched him move about the store with confidence and professionalism that I have not seen from someone in a long long time. (Especially in Los Angeles, where most places you go, they avoid eye contact and do everything they can to not help you. or they act like you are a burden). Caesar came to my car, helped run my diagnostic, explained everything to me, helped me purchase the items I needed and did it all with a smile on his face, with such professionalism. Please give this young man some recognition for his hard work. Cheers to Caesar.

So, I did something stupid. I added oil to my car and then left off the cap and had been driving…read morearound L.A. for a couple of hours. What a hella mess. Anyways, went running in here for help with a new cap and oil and the guy that helped me was super nice and make sure I got the right cap for my Kia. I recommend.

On this rainy day in LA, Edwin Help me change my windshield wipers, I was struggling ,Thanks Edwin.read more

Helio and the team at AV Auto are truly honest mechanics you can depend on. The service,…read morecommunication, and efficiency were really great. He was even honest to say that he didn't like the radiator cap that came with the car, and recommended a reliable one (no extra charge, I just made a quick run to Autozone a block away lol). Helio even texted me the next day to see how everything was. A+++ service - so grateful for their knowledge.

I cannot thank this place enough! Hector was so kind everybody who was there was just amazing. I…read morewent in there to get an oil change and to fill the coolant on my car. I had an accident where somebody hit me when I was parked and they had left my bumper in quite bad shape. By the time I came back, I drove off with my bumper looking 10 times better than when I came in. I couldn't believe it. I'm so grateful that I drove to this place and I'll always use this place from my cars and I'll recommend them to all my friends. I'm recommending them to you. Hector is great AV Auto is A1.

I got a flat tire and had my car towed to Pep Boys about 15 minutes before closing. I was in a…read morestressful situation, and they really came through for me! They stayed past closing to fix my car, and Charles was extremely helpful and professional. I'm very grateful for their help. 5 stars!

Bought a battery in Dec 2025. It's dead 4 months later. I took it in and they FED me some bull…read moreabout the connectors being loose killing the battery, refused to replace the product and said there was no manufacturer warranty on the battery. Not worth your money. They were acting as though they were going to charge me to diagnose the dead battery they sold me and then when I commented on that, they gave me the above crap. Scammers and bribe takers.

Shoutout to Fredy for the great customer service! He ensured I got the proper headlight…read morereplacements and went out of his way to install them for me. Salute!

I should have read the reviews. Like a previous customer, I called ahead about a car battery they…read moreconfirmed it was in stock AND that they would install. An employee came out and measured, once I was charged they informed me that they won't install it. Irritated, I went home and started working on it only to realize it was way too big and had to go back.

Seamless. Battery suddenly died ànd came here as soon as…read moreshop opened on à Saturday morning. Was in and out in under 20 minutes; they even installed the new battery for me ànd core exchanged the dying. Also; they gave me lots of options; emailed me my warrantee copy; and even cleaned the old terminals for me with a wire brush before installing the new. That's what I call great service! Couldn't be happier.

Came looking for Coolant for my car and found it at a good price. No complaints I'll be returning…read morefor any of my vehicle's needs.

This place is great! They are organized, polite, and knowledgeable. They looked up the car part I…read moreneeded -two particular headlight bulbs- and a very nice man working there came out and installed them in my car, which was tricky because it was dark out! He did it perfectly! I will definitely go there first for my car needs

Came today on 2/26/26 around 4:30pm to replace my car battery I had under warranty. The first…read moreemployee who helped me was a gentlemen who tested my battery but was more concerned about being off than finishing helping me. He also struggled finding my warranty. He abruptly left me at the counter without giving me instructions on what to do next. The second employee who helped me was a younger guy, he was super helpful I can't remember his name I apologize, but he was UNI alumni. Anyways he was super helpful and gave me pointers on taking my battery out, if it wasn't for him - I would've had a terrible day. Thanks again brotha!

Let me start this review by saying I don't know anything about cars. I just roll around LA in my…read morelittle car hoping I don't die, and hoping all those little rumbly sounds are "normal." Because of this, I have a tendency to freak out and get ripped off whenever something seems "abnormal." So my friend and I were driving around town one day when he informed me that the weird sound emanating from my car every time I stopped was a sign that my brake pads were old. He tried to explain what they do and blah blah blah, but honestly, those things just go in one ear and out the other with me. He's a pretty handy guy so he offered to help me install new brake pads, but wth are brake pads?? I poked around a bit and found this little shop. I like to try to support independent businesses as much as I can, and my efforts paid off here. The owner was very nice and friendly and helped me get the right brake pads for my car. I am always wary of getting ripped off with these things, since I feel like people are always out to rip me off the minute they realize I know nothing about cars, but my friend told me I actually got a really good deal on them. I'd highly recommend this shop if you need anything for your car. They have a little parking lot in the mechanic's garage right next door, AND it's super close to a Roscoe's so you can satisfy your chicken and waffle cravings AND auto parts needs in one trip!

So to save $ (I have a very long commute) I decided to have the bf change my car oil. He had one…read morerequest however - that I buy the oil and filter. Okay, how hard can this be? Turns out, just a little bit hard. First local shop I visited had a creepy old guy behind the counter who suggested I buy some kind of synthetic and high performance filter, funnels, pans, etc. for a total of 55 dollars! For that kind of coin, I might as well hire my own personal mechanic. Exasperated, I called my grease monkey friend who recommended World Car Parts in West LA. Tony was super friendly and chill, explained I didn't need synthetic oil for my car AND gave me a very reasonable price for both oil and filter. Fantastic! Will be back!

fast, efficient, professional. i just had filters and oil…read morechanged but the technician checked the brake fluid that needs to be changed. I will return to have it done.

This is our local, frequented Pep Boys location and we normally have a friendly, pleasant…read moreexperience. Today, however, we had a horrible experience with the attendant Adrian and we plan on never coming back. My husband dropped his car off for a routine oil change. A few hours later we get a call from Adrian informing us about found tire damage. These tires are only a few weeks old, purchased from a different shop. We politely thanked Adrian for the heads up, but informed him we would be taking the problem up with the other shop to see what kind of warranty our tires were under. This is when Adrian became rude and aggressive. He started going off on my husband on the phone and insisting we have to replace the tire before we can pick up the car. When we declined again to double check with our warranty he said, "In this country, that's not how tire warranties work." Excuse me? Wow. We are citizens of this country and we have every right to double check our warranty first. In the middle of my husband asking the question "Do you know when our car will be ready to be picked up?" Adrian hung up the phone on him. When we came to pick up the car Adrian began harassing us again, pulling up our carfax history saying we were lying about when we got new tires because he didn't see any evidence of the tire replacement listed. We told him all we wanted to do was pay for the oil change and leave. What a rude, humiliating experience. Want to know the best part? We went to Big Brand Tire afterwards and they checked all of the tires for us and told us they were all in brand new condition. There was no tire replacement necessary. This was all a lie and a scam from Adrian. For friendly, reliable service go to Big Brand Tires instead!