I stopped in yesterday, May 1, 2026 and could not have been more pleased with my service. Caesar…read morewas so kind, courteous and helpful. He went out of his way to help me, and i was in the store for a while and watched him move about the store with confidence and professionalism that I have not seen from someone in a long long time. (Especially in Los Angeles, where most places you go, they avoid eye contact and do everything they can to not help you. or they act like you are a burden). Caesar came to my car, helped run my diagnostic, explained everything to me, helped me purchase the items I needed and did it all with a smile on his face, with such professionalism. Please give this young man some recognition for his hard work. Cheers to Caesar.

In the last 2 weeks I went to this auto zone twice. Both times were good experiences…read more Yesterday i went in to grab screws for my car battery. Michelle was really nice in helping me find what I was looking for and David the manager was super helpful when we needed extra assistance. I was in-and-out in 10 min. Great location. Plenty of parking

So, I did something stupid. I added oil to my car and then left off the cap and had been driving…read morearound L.A. for a couple of hours. What a hella mess. Anyways, went running in here for help with a new cap and oil and the guy that helped me was super nice and make sure I got the right cap for my Kia. I recommend.

On this rainy day in LA, Edwin Help me change my windshield wipers, I was struggling ,Thanks Edwin.read more

Very friendly, transparent, and fast. I walked in to get a belt changed and they did it in minutes.read more

Helio and the team at AV Auto are truly honest mechanics you can depend on. The service,…read morecommunication, and efficiency were really great. He was even honest to say that he didn't like the radiator cap that came with the car, and recommended a reliable one (no extra charge, I just made a quick run to Autozone a block away lol). Helio even texted me the next day to see how everything was. A+++ service - so grateful for their knowledge.

Got new tires installed but bought my tires from giga-tires (wholesaler) they overnighted them next…read moreday delivery. And pep boys installed and aligned only. Was best price out there w install, tax, shipping, recycle fee all in. Only paid pep boys for install/alignment w a coupon. I had an appointment as well. Took 2hrs. I need to personally mention Robert (the supervisor) and Luis (technician) both have returned back to this location and thank goodness for that. Because of these two stellar human beings who deliver excellent customer service, They have single handedly saved this store! Because of them I'm giving a 5-star review!! Thank you for your kindness and knowledge and solution oriented mindset. These two deliver on professionalism!

The service I have received has been horrible. I have had to return 4 times due to not having the…read moreproblem fixed the first time. The staff and manager are rude. Furthermore, they are charge a lot more money compared to other places.

Had a stuck bolt in my car trying to replace a part and jermel (spelling probably wrong) saved the…read moreday ! i was stuck on fixing it for like 3 days and he stuck by with different tools until we got it done great service

Shoutout to Fredy for the great customer service! He ensured I got the proper headlight…read morereplacements and went out of his way to install them for me. Salute!

Seamless. Battery suddenly died ànd came here as soon as…read moreshop opened on à Saturday morning. Was in and out in under 20 minutes; they even installed the new battery for me ànd core exchanged the dying. Also; they gave me lots of options; emailed me my warrantee copy; and even cleaned the old terminals for me with a wire brush before installing the new. That's what I call great service! Couldn't be happier.

Came looking for Coolant for my car and found it at a good price. No complaints I'll be returning…read morefor any of my vehicle's needs.

This place is great! They are organized, polite, and knowledgeable. They looked up the car part I…read moreneeded -two particular headlight bulbs- and a very nice man working there came out and installed them in my car, which was tricky because it was dark out! He did it perfectly! I will definitely go there first for my car needs

Came today on 2/26/26 around 4:30pm to replace my car battery I had under warranty. The first…read moreemployee who helped me was a gentlemen who tested my battery but was more concerned about being off than finishing helping me. He also struggled finding my warranty. He abruptly left me at the counter without giving me instructions on what to do next. The second employee who helped me was a younger guy, he was super helpful I can't remember his name I apologize, but he was UNI alumni. Anyways he was super helpful and gave me pointers on taking my battery out, if it wasn't for him - I would've had a terrible day. Thanks again brotha!

Let me start this review by saying I don't know anything about cars. I just roll around LA in my…read morelittle car hoping I don't die, and hoping all those little rumbly sounds are "normal." Because of this, I have a tendency to freak out and get ripped off whenever something seems "abnormal." So my friend and I were driving around town one day when he informed me that the weird sound emanating from my car every time I stopped was a sign that my brake pads were old. He tried to explain what they do and blah blah blah, but honestly, those things just go in one ear and out the other with me. He's a pretty handy guy so he offered to help me install new brake pads, but wth are brake pads?? I poked around a bit and found this little shop. I like to try to support independent businesses as much as I can, and my efforts paid off here. The owner was very nice and friendly and helped me get the right brake pads for my car. I am always wary of getting ripped off with these things, since I feel like people are always out to rip me off the minute they realize I know nothing about cars, but my friend told me I actually got a really good deal on them. I'd highly recommend this shop if you need anything for your car. They have a little parking lot in the mechanic's garage right next door, AND it's super close to a Roscoe's so you can satisfy your chicken and waffle cravings AND auto parts needs in one trip!

So to save $ (I have a very long commute) I decided to have the bf change my car oil. He had one…read morerequest however - that I buy the oil and filter. Okay, how hard can this be? Turns out, just a little bit hard. First local shop I visited had a creepy old guy behind the counter who suggested I buy some kind of synthetic and high performance filter, funnels, pans, etc. for a total of 55 dollars! For that kind of coin, I might as well hire my own personal mechanic. Exasperated, I called my grease monkey friend who recommended World Car Parts in West LA. Tony was super friendly and chill, explained I didn't need synthetic oil for my car AND gave me a very reasonable price for both oil and filter. Fantastic! Will be back!