Only leaving this review as I definitely see some room for improvement. I have found that cleaning my vehicle by hand drastically comes out better than taking it to an automatic car wash and following the car wash process as recommended at auto max definitely makes the exterior of even my 2007 vehicle look almost brand new. However, being that I am a bit ocd I have a tendency to run the 20-minute clock out more than once whilst getting it perfectly clean so I then have to restart the clock and I'm not sure if that's costing me extra. I would really like it to run until I stop it. Another thing, the car wash down the street offers free rags and TootnTotum offers free vacuums. This car wash has no extra amenities like that and is also the most expensive (that is partially my fault). I feel like since the drying option is often broken and when even when it is working, is very subpar, some free rags or a better drying method should be available. The spot-free rinse will definitely leave horrible water spots on all glass, especially the mirrors. Another thing is that the vacuums are absolutely horrible, honestly 10/10 bad. They barely do the job and the nozzle is way too large to fit into crevices. Not only that but they shut off too soon as well. Lastly, almost every time I come, some instrument is broken. Most of the time that's the dryer, today it was the Tire/Engine cleaner that stopped working as I was trying to clean my engine bay, sometimes it's the foam brush. Can't really ever know what is not going to work but I do expect that every time I come, something that I am planning to use is not going to work. I really do like that they added the tap pay so that is definitely great and the soaps available are also definitely great. I do hope this review helps. read more