It's taken over a week to get ANY type of response. Unfortunately, I cannot wait, so went with a…read moredifferent detailer.

On the Spot lives up to its name! Great service, easy to work with and we are more than happy with…read morethe final product. They even made my mom's scratched up look amazing. I highly recommend and will be using them again. David C

nice smile and I will say kind and acted like he liked his job. You can tell when a person is…read moreunhappy with their job

I ran my car through crew car Wash it ripped my Valve stem off and then grinded my back rim About…read more$1200 worth of damage. Filed a claim and was told it was my fault for my valve stem cover Even though their own policy doesn't even say anything about valve stem covers, It gives a vague definition of aftermarket parts. If you love your car, don't take it here or a $15 car wash can turn into $1200 in damage. -0 Stars both thumbs down.

AVOID BAY 2 LIKE THE PLAGUE! It is jacked up. The dial does not work. It does not land on the item…read moreyou select. I tried High Speed Rinse and something green started to coat my car. Also, be prepared to be underwhelmed by their customer service if you ask for a refund. I did and received it but no apology and the gentleman was a little gruff. He did not seem to care too much about having an unhappy customer. I was more of an annoyance than someone keeping him or the company he works for in business. Shame. Soooo, off to Crew I went. I hope the powers that be read this. Customer service is every bit as important as the services you offer.

Great place to go. My car was absolutely filthy after a cross country drive through snow and ice…read more I got the $12 ultimate wash in the brushless carwash. This was the best carwash I've gotten that I didn't do myself.

I have to give it a one. Too bad it can't be negative stars. Doesn't get your car clean. And don't…read moreeven think about the manager making it right. Seriously now I see why there wasn't a line. HORRIBLE!!!

This place is amazing!!! We were stuck in a mud hole at 1812, along with 6 or so others. People…read moredrove by flinging their mud and getting out of the hole. We flung our own mud all over our van. We pulled in and the look we got was PRICELESS, but the service was OUTSTANDING. The "Pre-Wash Attendant" was super great! He took his time, about 10 minutes, to spray off the mud on the van before he even sent us through the wash. Will return again to have it washed by them in the future.

Is car wash is a scam. They pulled me into the car wash quickly. I bumped in the car in front of…read moreme. They said they'd take care of. It wouldn't show me the video and never took accountability. What a scam. Literally, the service attendant flagged me in and I was uncomfortable doing so but you kept pushing me and next I know I'm in the car wash. Can't see the car in front of me and I feel a bump: So they show my insurance cover the video and blame me. I never got to see the video and I'm not sure my insurance company did either. The manager quickly came out and stopped me from taking pictures of the car that I supposedly hit and taking pictures of the area in the accident. It's all set up to prevent paying. Car wash is a scam. Recommend when they flag you in you wait for car lengths and then go in instead of letting them push your capacity and if you hit somebody in front of you paying for it like I did.

Awful service. They bent and damaged my rear plate and broke the plate holder. I filed a claim…read more First they denied all, saying it was already broken when I got there. I asked for their cameras and then they said it was their fault. They offered $9 for all. I rejected it, it was offensive. Second time I went there with a new car and a temporary plate, the plate was gone after the washing. Nobody told me not to get a wash or that it could be damaged. They didn't even allowed me to file a claim. It will ALWAYS BE SOMEONE ELSE'S FAULT, NOT THEIRS! Cancelling my subscription and not going back again.

the fact they keep raising the price to enter into this carwash but do nothing to fix the sprays is…read moreabsolutely insane work, the "carpet shampooer" all it does the entire time is leak on its self like sum toddler. & on top of that the scent gun has a time limit like these mfs dont make bank off the bs pricing. 2/5 wouldn't recommend!

A car wash station can't get any better than this. You pay $7 at the gate, and you get to wash and…read morevacuum all you want! They also have a blower to dry your car and free air for your tires. I stopped here in the middle of a road trip looking to spray off the underneath of my car and get off all the Chicago salt, which you can't do with your regular pull-through car wash. Lo and behold I found this gem! Not only did I spray off the under body, but I used the foam brush and tire cleaner. My car is so clean now! If I was using quarters at a typical coin wash, I would probably be out $25 considering the time I spent washing and vacuuming. I have never seen a car wash set up this way, but I wish there were more of them. Fabulous!

They got new Automated machines in January of 2018 that really work great! I like because it's…read moreopen 24-7.

Place is trash, the card read does not work, you can't insert coins and if you try cash that won't…read morework either. After all these years you would think they would fix it.

For an automated car wash, this one is pretty good. I had gotten soot on my car from parking too…read moreclose to the tracks where a coal fueled steam train was running. I wasn't looking forward to cleaning it off. The grittiness of the soot had me envisioning scratches in the Clear Coat. I stopped at a pressure wand car wash and it took about 50 percent of the soot off. My plan was to use Mikes. If that did not get it I would go with a clay bar at home. Well, Mikes got the soot off, but it took two passes. First pass all the grit was gone. There was an oily residue left. It came off with a microfiber cloth. The tires were a different story. "Sheila"--my GPS unit--took me down unpaved gravel and dust roads up in far NE Indiana. The black wall tires took on a gold color. First time through Mikes, it left a polished gold color. Shiny gold. Kind of looked like something from the Goldfinger movies. Second pass the following day--I was back to normal again black walls tires. Car vacuums have a charge of two bucks. We were on the ultimate plan so it was gratis. Four stars because I had to go through it twice. I'm not sure what would have happened if it took it through twice on the same day. So I didn't. We went back a second day.

The co-owner of this place, Mike Dahm, is a racist POS that always posts 'usual suspects' remarks…read moreon social media when Black people are accused of crimes in the news. I suggest that all Black people stay clear of these carwashes.

In town for work today and needed a car wash. Stopped here and was impressed with the friendliness…read moreand efficiency

Best package deals in town , friendly people doing great work. I would not take my car anywhere…read moreelse.

Went to the one on Illinois Rd. The young man at the window explained everything. Very friendly,…read moreanswered my questions. I bought an unlimited package to keep that road salt off the car as much as possible. I'm in my 60's and this is my first time running a car through a commercial car wash. I thought it did quite a good job. It was easy and quick. And the monthly unlimited washes is a good deal. I did read the review about fine scratches, but I checked my SUV and looks just fine.

Their business practice is very underhanded if you buy the VIP package. It only lasts one month and…read morethey rebill you without telling you. It would have been great if we had been told about either one of those details. As far as the car wash is concerned it does an okay job, but so does any other car wash in town. And no one else has ripped us off.