These bastards knowingly sold me a lemon. Their mechanic ghosted me after taking cash for a repair…read morethat he never completed. Avoid this place at all costs. There's a special place in hell for them.

I'm really appreciative of the help I've received at R & J. I always feel welcome there and they…read moreare honest. I had a Durango that I needed to get rid of and they helped me through the entire process. Although they did not have a car within my budget, they helped steer me in the right direction and gave me suggestions. I'd go again if I had money to buy a car!

started leasing car n car broke down 4 months later. jermy guy who runs things there told me "if i…read moreneeded help or needed anything. let him no". wen it came time to tow car from idaho falls to my place or his shop. he made excusses. i was going to pay him for watever he wanted to help me. no dice. i got car bak to his lot n to have it looked at. i asked for a loaner or i had $800 to get me into another car. he refused to help me in any way. i have probation to check in with. substance abuse classes. counsler meetings to attend n this man refuse to help me to in anyway. after he told me he wood help out. my ride sits there at his shop n who nos wen it will b looked at. im still ridless. this is my review n my messed up experience with creekside auto sales

This place will rip you off. Buyer beware. The owner sells junk cars, then blames it on the…read morecustomer. I bought a car, it overheated the day I got it. He gave us the run around has wasted my time and has done nothing to make it right. I refuse to make a payment until I get a vehicle that can be driven more than 5 miles. I asked for my money back asked for a different vehicle he does nothing but try to blame me. If you look at his review history anyone who has a problem he blames on them. He never takes responsibility for being a bad business man. He is full of excuses and blame. He even calls his customers out in response to there negative reviews saying they don't make there payments. Which sounds like a confidentiality violation, (disclosing any customers information or payment history clearly is) and his license to operate business in Pocatello needs to be revoked. I've contacted an attorney anyone who wants to be part of the solution please reach out to me. I will also be organizing a peaceful protest to Pickett his business if nothing else at least the community will know what kind of person they are dealing with. Information is power, spread the word about Crookside Auto.

One Stop Auto Sales must have sailed under a lucky star. With the addition of Teresa Nelson it…read morecertainly is a game changer. Not that One Stop Auto had any issues in the 1st place. As a financial professional I have worked with numerous auto dealerships over the course of my 34 year career. The achilles heel of any small business is talent. Having Teresa Nelson with her years of experience in franchising, an MBA from Idaho State University, and a few businesses under her belt has been a "level up" for this dealership. The additional selection of floored vehicles is also a nice touch. The business model of locating your exact vehicle, making your order, having them go to auction for the purchase to bring it back to Pocatello is unique. Saving money on reconditioning (which dealerships tend to charge) is also a nice touch. I would certainly recommend One Stop Auto Sales. I have read other reviews which makes me add the last recommendation. Freaking buy an aftermarket warranty when you buy a used car. Worth every penny. Every used car purchase you are taking is a calculated risk.

I recently bought a truck from these guys. Thinking I got a great truck, how I was wrong to think…read morethat. It wasn't until after finishing the paperwork that they offered a warranty, but they made a big deal to reprint and start over. Since buying this truck I have had nothing but problems. I returned home and the check engine light popped on, saying that my cat was running low efficiency. I had my buddy that is a mechanic look at it. He proceeded to tell me that the code had been deleted recently. I called One stop Auto sales and Gregg said run some cat a clean through it and it will be fine. Not having a care in the world that the truck was having problems the day I bought it. Gregg also said "not my car nothing I can do". The check engine light is still on even after multiple repairs have been made to try to resolve the problem. A couple days later I called again asking if they even ran it through a shop, Gregg said they did and that they had a mechanic look at it and did services. Well after getting an oil change today, I definitely don't think they did. When getting my oil change, the company doing it made me aware that no other fluids had ever been serviced. And to go along with that they also told me that I needed an aliment and that a bolt that was missing to do part of the aliment so they would need to order a kit. People do not buy from this dealership. The cars they sell have problems that they know about but they hide them and sweep them under the rug.

Nope,thanks.Even years before the Federal judge's decision my old lady was pretty reluctant to buy…read morea Nissan vehicle from their old location and only felt relieved when she discovered it was no longer owned by Robert Allen. BTW if you have time Salt Lake and Boise have much better deals and vehicles to choose from sometimes certain models are even cheaper in IF and Twin.There are a lot of apps and resources to compare prices,terms and conditions.And to buy from this particular dealer one might have to love either the owner or one of their reps unconditionally . And in my opinion that is too much to ask for. If one is buying and/or selling used vehicles that are passed certain age/mileage it gets pretty hard(to the point of being barely possible) to make a profit if one remains completely honest. And the last point is I am not so sure Mitsubishi ranks high as a brand they were nominated Japan's worst automaker in 2016 for a reason. Toyota tops Asian car-makers , then goes Nissan,Honda,Kia. In the 2017 J.D.Power Dependability Survey,Mitsubishi came seventh from the bottom,with 182 problems per 100 vehicles. So go ahead and try and you might get lucky,you know some people do win in the lottery , but statistical data suggests that most of them don't.

I recently bought an 04 F150 and within 200 miles the check engine light came on. Then drove from…read moreIdaho to Arizona and found out that the truck needed an alignment along with that by default I had to buy tires. I called them and they basically said there was nothing they could do. I also added that the moon roof leaked and I was told that they thought it was fixed. But still there was not anything they wanted to do. I would NOT go back if I was paid to.

I know some people who trade their vehicles every few years, I rarely buy new cars and last few…read moreexperiences made me dread purchasing from the dealer, I even thought of researching the available options in Idaho Falls or even further. However the process was very smooth and enjoyable and I am happy I was able to pick and purchase the vehicle that looks good, fits my needs and is within my budget. From the initial inquiry and working with Katy, Benjamin and Jesse I felt like I was treated like a valued customer and most importantly I was not pushed into buying any options that I found not desired or outside of my means. Jesse thoroughly explained to me what each offer entails and I think getting some extra protection is beneficial for the peace of mind. Very pleased and happy with my new vehicle.

I've bought two brand new cars here and they've treated us very well. Occasionally we've had a few…read moresmall hiccups with service department however overall I'd definitely do business with them over any dealership in town.

Was looking to purchase a truck(I'm out of state). Gathered all the info I needed and was ready to…read morefill out paper work. We had just talked about price, payment, last and final questions etc.just to get a call about 20 minutes later that the vehicle was sold out from under me.(sales person was helpful from the sounds he was blindsided by this as well). A waste of time and missed out on a few other potential trucks.

This is an honest review, not just one placed in anger over poor service. My wife was sold a car…read morebefore I married her by a sleazy salesman. She WAY overpaid for a pile of junk, and was taken advantage of due to her gender. Only 45k miles on a lightly used jeep compass and the suspension is already falling apart. From the very beginning, her windshield has been leaking. She asked them numerous times to fix it, and they keep the car for a day, claiming to reseal the window. It never stopped leaking. They even used RTV gasket maker and did such a poor job. It looks awful. They claim it's "been too long" and "they didn't catch it before they sold it," so now it's our problem. Why it was never fixed in the first place the first 4 times it was brought in shows their incompetence in their service shop and their lack of integrity and business ethics. I know a lot of people, and many people ask my opinion on where to buy new vehicles. I will always tell them to avoid Lithia of Pocatello.