Had my hood and side fenders fixed and painted 8 months ago. They used the wrong paint and it…read morecrackled and is chipping and bubbled everywhere. I was told they would take care of it and that was 8 months ago. They ignore all phone calls and even the owner will not answer his phone. They were an amazing place when Dan was still working but now they have gone down hill. Please beware taking anything here! They also, never replaced my side mirror or headlight that was paid for. Horrible service!

Our car was completely broken down and no other garage would expect it being a '83 Rolls Royce. I…read morehad it hauled in on a flat bed to Dans Auto and he had it up and running within 2 days along with a GREAT detailing job the ladies did for free. Needless to say, these people are talented and VERY knowledgeable considering no one would even look at my husbands 100,000 dollar car and Dan took it in with no hesitation and did outstanding. Dan has very luck customers and this one for life

Jeff and Jamie are incredible people! Hopefully you get to work with them! Super honest and helped…read moreme get my next car. Customer for life!!! A+

I have purchased and leased Volvo's from this dealership. I have been very pleased with the three…read morethat I have gotten. The Volvo is a superior product wherever you purchase it, but it's really nice to have a dealership that helps with everything from making sure you get what you want, to helping you with the finance options available. My most recent Volvo is a lease with the Astorg ownership. The paperwork was fast and easy as always whether I purchased or leased. I did get a very good deal because when they have a "special" on their cars, they mean it at this location. I can't say enough about my salesman, John Brown, who was very informative and didn't treat me like I needed a lesson on car ownership because I'm a woman.

We have been patronizing MOC since 2020 for annual inspections and tire changes for our 2016 E…read moreClass, Elbereth. This time, we needed an emissions upgrade installed as a result of a recall notice. We had one little oopsie where, when I showed up, they thought I was dropping off the car, but I had been told the service would take three hours. It is a 90-minute drive each way, and I was by myself, so that was a little precarious. They told me to wait a minute while they sorted things out, which they did to my satisfaction. They gave me a loaner (new Audi, fun!) and sent me on my way. I did need to call a week later to get an update, but I wasn't mad about it, as they had said thru would drive to us to swap the cars back. All told it took a little over a week, as they were short-staffed, but everyone was a pleasure to deal with. We dealt with Phil, Zach, and DD, and one more staff member whose name I forget. They are also honest. We asked for new tires, but they checked and said we didn't need them, instead of making the easy sale. The car was returned washed and cleaned inside and out. As you can see by the picture, they have a nice setup for customers waiting on sales and service, with coffee, sodas, and water. Bring a sweater, though, as the AC is blasting! We will continue to bring Elbereth to MOC as long as we can.

Great location! Customer service very poor especially for the amount of money you pay here. Walked…read morein for appointment for oil change and wasn't greeted like I was at other Mercedes dealerships. I walked in and nobody said a word. The atmosphere was dry. I sat and watched as I waited while several employee walked right passed me without saying a word. Not to mention I was considering upgrading to a Mercedes SUV, but I don't like spending my money where I don't feel appreciated. At least 10 to 15 employees walked passed only 3 or 4 spoke.

Very good customer service They made sure I did not leave…read morewithout a car And they made sure I got the car I liked

The last two cars we bought were from Charleston Mitsubishi and we couldn't have been happier with…read morethe process! We love our newest car, too!

Would give 0 stars if possible. Terrible customer service. "First come first serve" yeah okay. You…read morewon't even answer the phone so I drive a hour to get here and get told I have to come back tomorrow. Wont even let me reserve or get a time to come in "because he can't trust people." Do not recommend coming here. Absolutely disgusted in the service here.

Tint is 3 months, no imperfections. From so Chas and got done 2 days after having car on 6/21. Even…read morein the extreme FL sun, still amazing. No imperfections anywhere. I am very picky and forget this was an add on. It's an amazing extra item that is worth every penny especially on a brand new zero miles car. This is a 2025 Toyota Camry XSE in supersonic red. FLAWLESS WORK! Paid about $30 more than my fiance did at a a competitor and his has some bubbling. Mine does not. Pay a little extra and invest in ur vehicle and create a lasting value for yourself.

After an awful experience with another company several years ago, 6 hours of hell in an office, my…read morehusband and I were dreading the car buying process. You always hear those horror stories of the salesmen taking advantage of you. You end up paying way more for your new vehicle than you anticipated. We prepped ourselves with what not to do advice. We did our homework this time. We knew what we wanted. Stuck to our guns and we walked out of there with exactly what we came in for! Sal, our salesman, was extremely professional with a heart for family! We came in with our two very young kiddos, do not recommend, however, Sal was so very patient and informative. He didn't try to sell us what we didn't want and he listened to our needs. After we test drove the vehicle we came in for, with baby car seats installed and all, he gave us his card and number. Sal worked all the behind the scenes details with the financing for us. We knew this was the right place for us. We scheduled to meet the next day, and after a short time, Sal handed us the keys to our brand new vehicle! The process was so simple and straightforward. We didn't feel swindled or rushed. Bonus, Lester Raines loves his animals! My daughter and son were so excited to see birds while we were there. They got a sweet snack from their break room, and even got to sit in small child sized chairs and watch cartoons in their kids zone. We absolutely recommend this business, and Sal!! They were great and we are very happy we chose Lester Raines!!

I have called twice, two weeks apart just to test drive a car and both times have met resistance,…read moreand today's was just a flat out 'no'. Wild way to do business.

These guys are so awesome and honest!…read more My little birdie is finally leaving the nest and takes a short term contract to work in Charleston, WV. He starts having trouble with his vehicle and is unsure as to where to take it as he is unfamiliar with the area. I take to yelp and immediately find this 5 star rating and give these guys a call. While they are quite busy they manage to squeeze my son's vehicle in so that he would not miss work. Here's the thing...they did not charge for the labor or parts!!! This was, at the very least, a $175 job! Gave my son the keys and he was on his way. While I am not an emotional being, I teared up. This was an absolute blessing to come across such an anomaly..honest/mechanic! To top it off, his vehicle runs like new. If I could pick this shop up and put it in Houston, I would!

You want an honest, affordable auto repair shop? I've seen these guys turn away work (twice)…read morebecause they knew it wasn't necessary. I've also seen them fix mistakes other shops made and diagnose problems other shops missed. Their work is affordable and gets done quickly. This little place is like that awesome, greasy spoon restaurant you find that serves amazing food at great prices. I wouldn't go anywhere else.

I work at Dutch Miller Subaru in the detail department, I noticed I had a flat tire on my lunch…read morebreak, so I took it up front too service and i had a screw in my tire that could not be plugged do to a saftey hazard, so instead one of there top guys Andrew gave me & installed a very good used tire for completely free! Those guys in service are great and it really helped me alot and saved me about 150-200$!

Dishonest about warranties and junk fees, tacked on almost 10k on top of sticker price sold as "oh…read morejust a few more bucks a month". We ended up paying 10k over what a used car was worth and that's been the biggest financial mistake of my life. Do not fall for the stealership 'deal.' Just get a fb market place car.