I want to add that even after a year I'm still having issues. There was NO miscommunication about…read moreanything g with the dealer as I sat right across from him while he told them EXACTLY what I asked for. Not one time did this business contact me or communicate a damned thing with me or the dealer. I can't have all my windows down because it f-I g vibrates the entire roof liner! The front monitor pops open and the disc is hard to eject. I will not send my car to have another 100 miles put on it so you can "rectify" the situation! And if you truly wanted to rectify this p*ss poor job Ben, you would have contacted the dealership and gotten a hold of me asap!!!

Can't give zero stars, so they get a one. Gave me a quote (male) of just under $400 for a remote…read morestart via phone app on my car. When my wife (female) called about the appointment date, etc.... the day before they were going to install, the price was over $600. Nothing about these two interactions would lead me to believe that this is an honest business.

I've used May Automotive since they opened on Portage Road, and now rely on their Westnedge…read morelocation to keep our cars maintained. They do a complete service review with pictures that details what repairs and maintenance is needed, and lets you know what is urgent, what can be put off for a while, and what is routine maintenance. Their service writers are friendly and honest. Prices are in line with the market. High recommend.

Took hybrid in for whining when the Gas Engine is running (The Gas side, the electric side still…read moreran silent) No engine lights were on, the car ran fine, the MPG was still in the 40s, overall it was just loud. After 2 days and 200 bucks, we got an estimate for a TRANSAXLE REPLACEMENT FOR 10,000 dollars, the mechanic suggested that we sign so they can explore more (Yea, no buddy Im not going to sign onto a 10 Grand repair on a car I owe 8k on). After talking to the Dealership on the phone, the transaxle/gearbox integrates directly with the electric motor system, so if it was the transaxle the noise would be that loud if I was using only the electric, which it was near silent when the Electric was the only power source. Not to mention the Transaxle would trigger the Engine Light and would definitely affect performance, the Dealership is suggesting it might be an exhaust issue since it only does it when the Gas engine is running...the fact they didnt identify a problem before jumping to the most expensive repair possible, makes me unlikely to trust them again.

I just purchased a 2019 Volkswagen Atlas on May16, 2026 from a dealership in Nunica, MI after…read moredriving it home back to Kalamazoo I noticed fluid leaking I thought it was from the radiator because the fluid was clear, 10 days later the check engine light came on saying check my oil level during these ten days I started hearing the brakes squeal. On May 21, 2026, I called Master Mechanics because they specialize in Volkswagen and other European vehicles. They couldn't get it in that day I had to wait until May 27, 2026, because they were booked up and Memorial Day was coming on May 26, 2026, that's when the check engine light came on. I paid 39.95 for them to check out my oil leak issue and I paid 39.95 for them to check out why my brakes was squealing when braking. Well, they said my brakes look fine and that the noise was coming come the belt tensioner. After leaving the shop my brakes were still squealing here and there by the time I get almost home the brakes are squealing more. Well, I had to go into the hospital for a procedure on my heart in two days. I said I will deal with this after my procedure and so I did I called them back and was told to bring it in for a recheck, well the mechanic comes to me outside where I was seating saying it's your brake pads and asks me to get in the vehicle with him while drives so I can show him what I hear while driving so off we go, he says to me I wasn't the mechanic who worked on your vehicle the first time I tell him that the other mechanics said the brakes were fine, so he hears what I was telling him about the brakes squeal noise he says yeah it's definitely your brake pads so we get back to the shop he says to me let me check it out some more so we don't have any more misdiagnose- miscommunications so he takes the vehicle out again with another mechanic in the vehicle with him they get back pull it in the garage, finally he brings the vehicle out and park it I walk over to him, so he's saying he wrote some notes and the men at the counter will be with me shortly eventually I get up to the counter and they guy at the counter says we looked back from when you first brought your vehicle in and we couldn't see the brakes! But it looks like the dealership changed the brake pads but used cheaper ones but yeah it's your brakes pad and we need to scuff your rotors, so I'm livid but I can't afford to get upset or stressed because of my heart failure so know he says and yeah you got another leak going on in the housing area around the oil filter, I paid 493.00 for the belt tensioner that had nothing to do with the squealing noise coming from the brakes because I googled this after I started hearing the squealing noise come back, the fact that I was told they couldn't see my brake issue the first time is insane when they specialize in my brand of vehicle!! I want a refund for that belt tensioner, my trust is out the door with this establishment, not to mention I brought my land rover to them back in the summer of 2024 about some issues I was having with it at that time they were informative and said I needed a new engine and they didn't want to put work into it and charge me for anything because the engine was failing already, which I kind of figured that because my timing chain was making a loud noise at the time. This experience was very irritating; they didn't offer any compensation on their lack concerning my brakes and charging me for something that was not the issue. This is not professionalism at all.

Called to have my FRM reprogrammed on my mini cooper. I was told a diagnostic was needed before any…read moreservice could be rendered as well as added labor cost, and unnecessary service that I didn't need or required. scam service

I called Classic Auto Glass after reading the excellent reviews on Yelp and also had an outstanding…read moreexperience. I had a bull's eye windshield chip thanks to being hit by a stone while passing a semi on the interstate. They were able to get me in the same day and the repair is amazing! I have to look really closely and there is barely a shadow where it was. They've been in business for 40+ years and it shows in the craftsmanship and their excellent customer service. Sandra was very friendly!

Classic replaced the windshield on our original 2011 Honda CRV. Being 16 years old it toke a few…read moredays to get one. There shop is super clean and so is their work ethic's. Perfect job, and great people to deal with! I highly recommend them.

Great service, very friendly people, and helped get us set. They asked for what we needed and…read moreassisted us without a fault.

I love this place!…read more I had a rusted flange in my exhaust pipe, which made my car very loud and noisy. I brought it here to get it fixed, and Kenny took care of the problem flawlessly at a very reasonable price. He's a down-to-earth gentleman, and I'll definitely be bringing my car back for any future work. After Kenny got the car fixed, it's now quiet and smooth--feels like a brand new car! If you're considering coming here, don't hesitate!

Called 2 places for a quote. First place asked some questions then said they would email me the…read morenext day...didn't happen. When they finally emailed me, the quote was almost $500 more than Andy at Dashworks. Now on to his review...Andy gave me a quote right over the phone and got me in the next day. No appointment, he just fit me in between jobs. He had everything on his end prepped and ready to go when I arrived for the install. 25 minutes later we were sitting in my vehicle and he was going over all the basics of the new stereo. It's refreshing to talk to someone who is down to earth and tells it like it is. Some people might get there feelings hurt, boo-hoo, this guy is the real deal and knows his business. Would I go back to this guy? Absolutely. Would I recommend this guy? Absolutely.

This place is seriously top notch. This is my second experience w/ Alien. The first was a paint…read morejob after a deer crash. The second was a used car they were selling. Don't confuse this place with a cheap-o body shop. Their work is really high quality. Phil the owner is on-site and very helpful. I will be back...

They were able to get an appointment set up quickly to get out fathers in laws car in to be…read moredetailed and ceramic coated. They recommended a 2 step process to get rid of the swirl marks. Also going to fix the seat from a rub of metal on someone pants. So we got it back a week later and it looks like it just rolled off the assembly line as a brand new car. The seat has absolutely no marks on it at all. Outside is like a reflection of mirror it is so clear from swirl marks. If you want you vehicle taken care of they will definitely get the job done. Came with an 8 year warranty on the service. A little on the pricey side but the work is top notch. See from pictures how shiny it is.

Worked with Evan and he worked extra hard to accommodate us and make sure we got the car we wanted…read more He went above and beyond to do the extra work to get the car to us and kept us in the loop through the entire process. He was kind, personable, and you could see that customers mattered to him. We appreciate all the time he took and we would definitely recommend him when buying a car.

Ultimately, you want your car serviced correctly, friendly, on time and @ a reasonable price…read more Harold Zeigler have done all these things for me. Yet I was asked recently if I could reccomend them to a friend and I couldn't without this disclaimer. If you are looking for comfortable environment while your car is being serviced. Go some place else. I was disappointed with the lounge seating & stained ceiling tiles. The floor, walls & beverage bar were very dirty with weeks of neglect. I couldn't operate the coffee machine as the touch screen was down. The lounge was open to the showroom floor and in my last visit with a 2 hour wait, I overheard employees talking about their sex lives, gym accomplishments, playing loud offensive music & making fun of a customer picking up their new car after she left the showroom behind her back. I have been a 25yr customer~ but I was embarrassed for the dealership and the BMW brand. Do better Harold Zeigler ~