Absolute scam artists, if you get a quote from cliffs get a second opinion from another mechanic…read more Took my car in because the exhaust was loud and they said they would need to replace my entire exhaust system costing around $1000. Took it to Midas and they replaced one part and it only cost me $300. Absolutely disgusting.

Great experience today with Cliff's. We had a miscommunication during my last appointment, and they…read morewent above and beyond today to make up for it. Definitely will go again-

I was never so horribly treated and disrespected in my whole life. I was on vacation and had a…read moretire go flat on me. I went into this hell hole and was told they could help me a week from this Friday. I have a summer home in neighboring green lake and have told all my neighbors how awful they were. They managed to put oil in a woman's car who looked like the car belonged in a junk yard while I was pleading with them to help me . I went down to DIH repair in Ripon and they restored my faith in humanity

From the owner: Professional Automobile Repair One Stop Shop, For ALL Your Under The Car Needs!read more

This review will not detail the specific technical expertise of Felix Auto and Tire, but rather the…read morecharacter of the owner Eric. My wife and I were driving in the early evening around 8 PM and had something begin dragging on the bottom of our car. We were in the middle of a 600 mile trip and not knowing what it was we were obviously looking at an issue at 8 PM at night. We called Eric who was closing up after a long day and he offered to wait for us to drive over. He raised the car and determined it was the engine cover that was dragging. He removed it and advised us that we could drive without it but to get it repaired upon our return. I tried to pay him for staying late and helping us out but he would take no money. It's just the way he is. A class act. And I could tell a very successful person given the amount of business he was doing in there and, as I've read, his reputation in the community. And young. Early 30's building his own successful business. Give his establishment a try.

If I could give negative stars, I would, but one star will have to do…read more Felix Auto and Tire works with the Sheriff to charge huge amounts of money for towing and storage. My daughter was pulled over by the sheriff while she had a debilitating headache so she couldn't drive, and the Sheriff called Felix for a tow. The charges for a 13 mile tow and 1.5 days of storage was $354.71. Storage is $55/day, and a day is a minute or 24 hours. When the calendar changes, they charge you $55. They charged my daughter $165 for 36 hours of storage! I would call this taking advantage of helpless people. It's unethical and ridiculous. I would avoid these people at all costs. They should be ashamed, but I'm sure they're not. Stay away from these larcenists--certainly don't call them for a tow unless you want to be extorted to get your car back.

My first experience with this establishment came on 7-10-2024 at approximately noon…read more I had contact with at least three employees. I sensed professionalism from all of them. At no time did I sense any negative vibes, warning flags or concerning behavior. I am proud to say, "I have no problem coming back to do more business with this establishment as needed".

I had a very disappointing experience with this dealership. I purchased a used car that broke down…read moreafter just two days of normal use. When I contacted them to explain the situation, they refused to respond. I took it to another repair shop and they tried their best, however it was ultimately deemed irreparable. Finally got ahold of Zach 2 months later. There was no effort to remedy the issue or discuss any reasonable solution. They did offer to charge me $50.00 an hour to look at it AFTER telling me it had a catastrophic electrical failure. It felt like once the sale was complete, customer service no longer mattered. I understand that used cars can come with risks, but a vehicle failing almost immediately raises serious concerns about how it was inspected or represented before sale. I would strongly caution others to be very careful when considering buying a vehicle from this dealer. Make sure to get an independent inspection and understand exactly what you're getting into, because support after the purchase will not be there.