We Like RICK AND CHRIS, known them 16 years. They did work on our Buick regal and accidently poked a hole in our Radiator. Rick said he would replace it and instead he had it soddered which is a no no you are not supposed to sodder Radiators. we let that go. In Febuary of 2013 while my wife was in the hospital I took in our X G 300 for a complete Tune up, upon getting the car back, he said the flow valve wasn't needed on the car. The car started running horribly and we talked with service writers from other dealership mechanics and they said it was important to have the flow valve. we took it back to Rick and he said cause it was an 2001 it would eat oil and smoke would automatically come out of the engine. The vehicle only has 116000 odometer and pattersons said these cars with regular tune ups and oil changes should run for at least 150000 before needing any major repairs. because of the flow valve our engine is blown! Rick admitted to me he shouldn't have done the work to the car but hasn't offered a refund of any type! Becreful when you take your car in to this shop. Rick says he is a Christian, so our we and we forgive him! We also think you need to know! read more