Great customer service! Bad to the bone paint job to be! Haven't took truck in yet but from what…read moreI've seen yep bad to the bone!

I had my car three months when someone backed into it in a store parking lot. I found Dedicated…read moreonline and due to all of the reviews I took my car there for repair. I gave them my car on November 11. They kept it for 35 days. I go to pick it up on December 16 and before I could even look it over Danny was only worried about me signing the insurance check and writing a Google review. He wanted me to do the Google review as I was standing there in front of him. I told him I would later. I walk out to look at my car and before I could even look it over he was out the door and closed up and gone. The body repair and paint looked fine, but I noticed the emblems that go on the back of the car were not on it. I got in it and when I put it in reverse there was a big blur spot on my backup camera. I contacted him by text the next morning. He said he would get the emblems and to bring my car in, that the smudge on my camera was likely buffing compound. Finally, on January 12 they put the emblems on and tried to buff the camera, but it did not help. They asked me to bring it back on a day that Danny was there, that he could probably make it clear. I go back at the specific time they gave me and Danny was not there as he was supposed to be and another worker tried again to buff it out. It still did not work. The worker tells me that it cannot be buffed out, they will have to get a new camera. I waited a week and on January 19 contacted him to see if the camera was in. He said he would check and get back to me. He never contacted me and on January 28 I asked again. He said still no camera. I asked again a few days later and he never bothered to answer me. On February 5 I asked him to please let me know and he told me I could bring it the next week and I told him I would be there on Monday the 9th. He told me he would work towards that, but they were behind and trying to catch up. Never a thought to the fact that I had been patient about them having my car for 35 days and was still trying to have my car repaired to the original condition for almost 3 months. It was agreed I would bring my car in on February 9 at 8:30. I get there and he asks if I am just dropping the car off because they do not have the camera yet and are hoping to get it by around noon. The lady in the office called to check on it while I was standing there and she told them on the phone that they had ordered it the week prior. They originally told me they were ordering it on January 12. This was three weeks to the day later. He never even bothered to order it until I kept asking about it. I suspect he hoped I would give up on it and they would not have to replace it. They damaged my camera while doing body repair and he did not want to make it right, but I was not giving up. It was a car less than 6 months old. So, I finally went back that afternoon at 3 and a nice older man was there to install it and it took less than 10 minutes for him to do. After 90 days my car was finally back to its original condition. This place did not make it easy or simple. The workers there I dealt with were fine. The owner, Danny, just did not want to own up to their mistake. It is interesting to note that after all that time and stress of trying to get him to repair my car he did not ask me to leave a review again for obvious reasons. So, beware in dealing with this business. If you do I hope you do not expect it to be timely.

I have waited for well over a year for a wheel center cap to come in, keep getting excuses on why I…read moredon't have my center cap for wheel. This wheel cap has already been paid for, I guess next step will be to take them to small claims court. They will have to pay for center cap and court costs which could easily cost $200.

Hit a deer mid November. About $3,500 in damage. Took it for the estimate and the people were very…read morefriendly and helpful. The repair was completed in a short amount of time and they know exactly what they're doing. I will never go anywhere else.

They wanted all the money up front before working on my car. They had it 8 months and never…read morefinished the job. Bill also avoids my phone calls. I would never go here or recommend this place they are crooks.

Kellys Car Care And Towing. Highly Recommend, Very Nice Man. Kelly Is There To Help You. He Cares…read moreAbout Your Well Being And Your Car And Not Your Wallet. Good Luck Kelly With Your Business

From the owner: Kellys car care is a christan owned and operated auto repair shop we offer minor mechanic work and…read morebody and paint work. We except insurance work. Our labor rates is $65.00 a hour. I have over 30 years combined experience and minor repairs and body and paint work. We also do towing I have a rollback and I do local tows for 65 dollars within 25 miles of Charleston

June 2025--James Coleman, the nice owner of Coleman's Auto Repair did an excellent emergency job…read morereplacing the starter & wires for my 2012 GMC Yukon. He & an employee then went above & beyond delivering my truck back to me where we were camping @ beautiful Southern Gap. He also was very very reasonable on the cost & I highly recommend him.

From the owner: Locally owned in Grundy VA. Have been working on vehicles whole life, has a wide knowledge of how…read moreto fix a vehicle. Can do paint and body work as well, along with engine and transmission swaps.