They sold me a car that needed a bunch of safety features to be fixed. There was a bolt loose in…read morethe back that had it fallen off I would have lost the rear end of the car, Tires were the wrong size and 2 yrs. old, the airbag doesn't work on passenger side and I could go on. After 4 months I took it for an oil change and there is a major oil leak and the air conditioning is not blowing cold air. These are all issues that I addressed with them and was told never to f....ing call there again. They kept the warranty money after I cancelled it, they charged me $3,000 more than they quoted me. They are rude, disrespectful, and scammers. Run from this dealership and spread the word. They wouldn't take the car back when I called the very next day to return it after the drive home.

I made an inquiry on a 2017 GMC Acadia Limited through Car Gurus. They were responsive. I was…read morecalled by Edwin, however, I work in a career where I cannot be on my phone. Therefore, I declined the call. I got a text, again, from Edwin. I replied to the thread by asking for 3 things: the vehicle's carfax, the invoice with info on the car and an itemized list of the out the door price. All things I ask for before I step foot in a dealership. Edwin stated that he cannot give me a price over text... wrong... he wouldn't do it. Stay away from these kinds of dealerships that are not transparent. I then asked for a manager to contact me... he replied with the dealership's number and said to ask for Edwin... he's a sales rep, not a manager. When I told him HE was Edwin, crickets... like I said, stay away from non-transparent dealers. UPDATE: He did eventually reply and confirmed he was Edwin folled up with, "Tell you what. Bring me all those breakdown prices after shopping around and let see what I can do for you". A GOOD dealership doesn't do this. They provide the seller with clear, transparent information and if they have the best price and a TRUSTWORTHY sales team, they get the sale. I have a 789 credit score, preapproved through my credit union... I am ready to go with a GOOD dealer... not this one.

I recently bought a used car there for my granddaughter. I was super pleased. It's a husband and…read morewife team with a full-time mechanic as well. Their service bay is clean and organized. They are true professionals, and wonderful people to deal with. I will always bring the car there for service, and I may even bring my car there for service. I am so impressed with them. Color me... Very happy.

From the owner: "Thank You for Choosing DTD Used Cars Sales. We are equipped with Full-Service Repair Shop. Our…read moremission is your satisfaction. We have over 25 years experience in automotive industry. We started DTD Used Cars Sales to satisfy all automotive needs in one place. From purchasing Your First Preowned Car to staying on top of your Maintenance to Cosmetic Upgrades, we got you covered. Give us a call. We can Help.

Another outstanding car purchase for my daughter . The staff is so kind and friendly and got the…read moresale done quickly. They gave us a decent offer on the car we traded . Love shopping for cars at Evo motors .

I've been seeing this dealership pop up constantly online, so I decided to finally check them out…read morein person today. Based on reviews I read beforehand, my experience ended up being very similar. I did not purchase a vehicle, and here's why. First, it took about 10 to 15 minutes just to get assistance and have the car brought out. The staff didn't seem organized. The salesperson helping me appeared to be juggling multiple things at once and almost forgot about me and another couple waiting. Second, the condition of the vehicles was disappointing. The car I test drove was dirty, and it wasn't just that one. Most of the cars on the lot looked like they hadn't been properly cleaned or prepped. That already gave a bad first impression. Third, while sitting in the car before driving, I reviewed the Carfax. The vehicle had a reported accident on June 15, 2024 involving a sideswipe with damage to the right rear. It was listed as minor damage, but there was also a note about prior structural repair, specifically around the rear wheel housing. When I asked about this, I was told they don't really have to disclose damage like that. That response alone made me uncomfortable. Whether that's technically true or not, transparency matters when someone is making a purchase like this. Trying to downplay it and then saying other dealerships operate the same way didn't help. Fourth, during the test drive, the salesperson kept directing me to make right turns only. That stood out to me. I chose to make a left turn instead just to see how the car handled differently, and it seemed to catch him off guard. That raised concerns about whether they were trying to control the route to avoid certain driving conditions. Overall, between the lack of organization, the condition of the vehicles, and the way concerns were handled, I wouldn't recommend this dealership. The prices may look attractive, and they don't negotiate, but you get the sense that the target customer may be someone in a rush or not fully aware of what to look for. For context, I'm not someone who enjoys leaving negative reviews. I try to be fair and honest. But this experience was surprising enough that I felt it was worth sharing for others to be aware.

I had high hopes for this place... mainly because of the awesome reviews and in depth research we…read moredid before bringing the vehicle in for service. I brought my C300 in for service, upon picking the vehicle up I noticed the right, front passenger side wheel and tire was not in the same condition as when I dropped it off. After several attempts to have the wheel and tire repaired due to their negligence during the after service test drive (that we didn't opt for or was told it would be driven), unfortunately Trevor refused to make this right. Additionally, I asked to see the before pictures and video that was mentioned on the phone, but was told there wasn't any. Any time a car goes in for service, a detailed report is completed by the technician, but I was told they do not do this. That's a bit concerning to me. Needless to say, be careful getting your car serviced here.

I really recommend this place !!! They were quick to get me in and I did not feel at all like the…read moreprices were bad !!!

Nicholas T was great ! thanks one of the best experiences ever during a car purchaseread more

I just got back from HGreg Tampa, and if you want a masterclass in bait-and-switch tactics, this is…read moreyour place. These guys don't sell cars--they practice what I'd call the Art of Blowing Up the Deal. I walked in after finding a vehicle listed at a reasonable $20K. Test drive went fine. Ready to move forward. Then the numbers came out--and I honestly had to rub my eyes to make sure I was reading them correctly. That $20K magically turned into $26K. Not because the car changed--because the fees did. Let's break it down: ~$1,721 in sales tax (fair enough) $500 for a license I didn't need (I have valid plates) $1,299 "Pre-delivery service fee" (aka dealer padding--easily 2-3x higher than typical in the area) $899 "Electronic Registration Filing Fee" (which many dealers charge $0 for) $198 doc fee (fine--but then what exactly is the $899 for?) And the crown jewel: $1,721 "Elite Protection Plan" -- presented as mandatory That's nearly $6,000 in added cost, almost 20% on top of the vehicle price. Pure margin creation. We tried to negotiate--nothing moved. Suddenly, what looked like a good deal became completely average at best. So we walked. Then--predictably--as we were leaving, the sales rep chased us down. Now the "mandatory" warranty could be waived. Interesting how "mandatory" disappears the moment you head for the door. But even then, the rest of the inflated fees remained, so we kept walking. Let's be honest about what's happening here. This pricing model is designed to trap less-informed buyers--especially those who may be focused on monthly payments instead of total cost. Bundling in things like a "mandatory" warranty makes financing easier for subprime buyers at who-knows-what interest rates. We were cash buyers, so the game changed quickly once they realized they couldn't leverage financing. Bottom line: Know your numbers. Know what's real and what's noise. And be ready to walk--actually, run. I genuinely look forward to the day when direct-to-consumer models like Tesla become the norm and eliminate this kind of nonsense entirely. At the end of the day, consumers have a choice. If you agree to these terms, that's on you. But don't say you weren't warned.

Michelle and her Manager / Owner?? assisted our daughter purchase her first car. They were…read moreprofessional and helpful.

Fast quote no gimmicks! All closing docs were easily prepared and signed. They went out of their…read moreway to accommodate our needs and implemented resolutions. We highly recommend this dealer.

Got a promotional mailer about these guys opening up this week and it was full of some incredible…read moredeals. It was sooooooo good that I had to get down there to check it out. Was blown away by how busy these guys were and how nice their lot looked, especially for just opening up. Love the Big Red Barn... what a landmark?!?!?! The quality and selection they had was pretty impressive, especially compared to what I was finding at many other local independent dealers. Met with Ron Reese personally, who is the owner here. Not only did he work out a heck of a deal but he was one of the most upfront and genuine people I think I have ever met on a car lot. Really appreciated his approach and time. Definitely check these guys out as they have been nothing but good to me and I know how hard it can be to find someone you can really trust out there. These are all good people out of Kentucky and their down home genuiness will fit right in here in the Riverview community.

I found this place thru a deal on groupon. Being new to the area I wasn't sure what to expect but I…read morehad a wonderful experience at Victory Auto Mall! I made an appointment for an oil change on a Friday afternoon. The place was easy to find and once I walked in and was greeted by Kim I knew I was in great hands! Kim was super sweet and accommodating. I forget the guys name that did my oil change but he was awesome and super knowledgeable. Being a lady who doesn't know anything about cars other than it needs gas to run (lol) he took very good care of me, answered all my questions and didn't pressure me into buying or paying for anything extra like i've experienced everywhere else i've gone to before. I will most definitely be back! thanks so much for the awesome service!

Sales team sucks and it is so hard to get anyone on the phone the right hand doesn't know what the…read moreleft is doing a lot of lies about down payments and prices I will never buy from Here and it is a complete waste of time from this joke of a dealer just read all the other reviews O WOULD BE SCARED TO PURCHASE FROM HERE ALOT OF DEAL TAKE BACKS REPOS FOR NO REASON ACCORDING TO THE REVIEWS JUST READ AND BE FORWARNED

I bought this truck, they were very hostile with negotiation for starters. And their car fax was…read moreexcellent condition, we tried explaining that the truck is not in excellent condition. And to be quite frank iv looked at over 60 trucks in the last month and half- everything has been garbage. This one seemed to be best mechanically that we had seen. The body had quit a bit of damage, interior they did and excellent job cleaning. I bought this truck and didn't even make it home. Had to call for a tow truck, the radiator had a crack in it, had to pay for the tow, mechanic and the radiator alone was $400. The cab of truck is also leaking there is water marks all over the headliner, wouldn't crank yesterday had it towed back to the mechanics and the truck needs head gaskets and batteries. I haven't even made my first payment on this truck. Very disappointed! I would never recommend this place.

We were in search of an affordable and reliable car for our son who is in college. After weeks and…read moreweeks of combing the internet and visiting most of the used car lots in the Tampa Bay Area we came across the Auto Store of Tampa Bay II and we are so grateful we found it. The Auto Store of Tampa Bay is a small family owned and operated lot which is easy to miss amongst the many used car lots, congested and fast pace road it is located on. However, what attracted us to it was the noticeable cleanliness of all the vehicles on the lot. Every vehicle was detailed and display with so much pride we had go inside. After browsing the impressive lot out front we decided to go inside where we were greeted by Mike W. who was not overly pushy and very upfront about all the cars on the lot. He took the time to learn what our priorities were and answered all of our questions which were a lot. Lol We test drove the vehicle we were set to buy and notice the AC wasn't blowing as strong as it could have (keep in mind this was a 12 yr old car); Mike offered to take it to his mechanic for a check and recharge at no additional cost and even included that as a guarantee in the bill of sales. We planned to register the car in another state which became more complicated than we anticipated and Mike went above and beyond (2 weeks AFTER we purchased the car) to help us navigate the different registration and tax requirements; even helping us making calls to the Florida and out of state DMV's and getting some required forms notarized for us at no additional cost to us. Again this is a couple weeks after we purchased the car from them. Our overall experience with the Auto Store of Tampa was a great one! We were able to purchase an affordable, good looking, AND RELIABLE vehicle for our son. We will definitely be back for any future used car buying needs and HIGHLY recommended them to anyone who is hesitant about used car lots. Pros: Affordable Prices Professionally Detailed Vehicles Outstanding Customer Service Bilingual (English and Spanish) Honest about their inventory Easy to Work with and Negotiate Deal Available even after the sale is complete Good mix of newer and older cars all very clean Cons: Not the best location to get in and out of Parking is hit or miss Not the largest inventory in the area

Though I view buying a car as just a bit less inviting than a root canal, my experience at Gagel's…read morewas painless. Gagel's forgos the standard process which usually includes an 8 hour hostage situation followed by a bit of waterboarding. During which time the "customer" is either convinced the dealer "knows just what you need," or they breakunder the pressure and do as they are told. The salesmen at Gagel's allowed me to try out vehicles at will. Any questions about previous use and any previous "injuries" to the vehicles were met with frank discussions including photos of the damage that had been repaired. Since I had narrowed down my choices before arriving the entire process took under an hour. I left with a low mileage car that looks, inside and out, like it just came off the factory floor. Each car I tested was similar in that the mileage was low and condition top notch. There was no junk. How refreshing. If other car dealers took the lead from Gagel's and resorted to honest, low pressure sales, perhaps the reputation of the used car industry would climb out of the gutter.... I never thought I would say this to a car dealer---But it was a Pleasure doing business with you.

I had the best experience today! After getting crazy prices from places all over town I drove over…read morean hour to this location and won't go anywhere else after today. Josh was very professional and was willing to work with everything I needed. Great prices, customer service & products. Highly recommend.