Great price and service for repairing our Lexus! Highly recommend them for all your car repair needs

Exceptional service. The turnaround time was incredibly fast, and the customer service was top-notch. The staff was knowledgeable, responsive, and made the whole process easy. They give you updates on when the parts arrive and when they start repairing and when it's finished. Communication is impeccable. Five stars without hesitation. read more

I don't know why this place has so many bad reviews..I was on the hunt for some body work this afternoon and stopped by at least 4 shops that over quoted me and tried to scam the shit out of me. This was my last stop and not only were they honest, they helped me immediately. And I got the body work I needed done at a decent price. One of the better shops on the block. I'll be going here anytime I need any work done and you should too! read more

Be aware of this place! The five star reviews are for the previous owner and business "five star auto body" I took my car there after it was rear ended the owner promised me the car within two weeks. A month went by and the car wasn't ready. My rental was due back and when I called them on the last day I was given the run around. Business has been sold. They didn't complete all insurance paper work so I had to pay out of pocket and have the insurance company reimburse me. Upon picking up the car I noticed the quality of work was very poor. Paint already peeling off, foggy tail lights because they used cheap aftermarket, bumpers not aligned properly, trim tabs broken, gouge on my new tire, filthy interior, swirl marks all over the car because they did a quick wash. When I confronted the owner he basically said I can't help you because I sold the business so you have to deal with the new ownership. So I went back to meet with Fernando the manager. I stood there waiting for him while he spent 30 mins on the phone ignoring the customer in front of him. When I finally started leaving he came and tried to help me. They ended up taking the car back to fix the issues but boy did they screw up again. Other then fixing the peeling paint they gave me the car back in worst shape. Broken trim tabs, stripped screws, they cut up and ripped apart things they shouldn't have. I don't believe they have the experience to work on European cars. I sent Fernando another message and have yet to get a response from him. So please save yourself the headache and go elsewhere. read more

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I would give them 5 stars without hesitation. My car was repaired in a very reasonable timeframe. The service was excellent - ​​they handled all the necessary negotiations with the insurance company, and I was regularly informed about the progress of the work. I will recommend this car service to all my friends. read more

I had my side mirror replaced by Auto 360 San Bruno. Although the owner changed but they kept the good service. Fast and good work. My car looks nice, and I am happy with their work! Thanks! F.V. read more

I went in needing body work from a hit and run and Cesar and his team took great care of my car. They were incredibly flexible with pickup times as I was travelling during the repair. The location was also unbeatable, easy to get to via public transit. read more

DO NOT TRUST THIS SHOP. SCAMMERS!!! This place is a complete scam operation. Cesar Perez and Gino Barrance are running a shady, dishonest business. They kept our family's Ram truck for over SIX MONTHS, constantly giving us excuses and lies. When we finally got it back, it was clear they had used junkyard parts without telling us. We took the truck straight to a certified Ram dealership afterward, and the mechanics there confirmed it, used parts, poor workmanship, and a complete hack job. The dealership literally told us we got scammed. This shop operates like a chop shop. There's no transparency, no accountability, and clearly no integrity. It's hard not to suspect they're involved in insurance fraud or other shady business. They lied to us, dragged the job out, and handed back a vehicle that's worse off than before. Stay far away from Auto 360 Garage. They are not mechanics, they are con artists. Report them if you've had a similar experience. read more

Very satisfied with this body shop . Had my car fixed within days and they kept updating me on the progress of the repairs!! Very pleased with the customer service provided as well . Agents are very helpful and very knowledgeable!!. Thanks for job well done read more

I do not normally write reviews unless absolutely necessary, but please do not be fooled by their five-star rating. Based on my experience, Auto 360 Body Shop (formerly 5 Star Body Shop) is far from a five-star business. I had a minor accident back in October 2024 and, fooled by their five-star review, took my car to this shop and let them coordinate with my insurance. That was my mistake. They negotiated directly with the insurance adjuster and set a price of $7,000 for work that could have been done for less than $2,000. They then kept my car for more than two weeks for this minor repair. I grew suspicious when I stopped by and discovered that my car was missing. They claimed it was in the paint section and that I was not allowed to see it. Right after I challenged them about the delays and my car's whereabouts, they returned it--only for me to find that the interior was disastrously dirty. A couple of months later, I noticed a very bad smell in my car. After looking everywhere, I opened the trunk and found that the mats were soaked with water where the work had been done. I dried them and took the car back to the shop. They acknowledged that this issue was due to their work, took my car for a day, and returned it, saying it was fixed. However, when I tested it by hosing it down from the outside, I discovered the issue had not been resolved. I took the car back again. This time, they kept it for a week and returned it with a significant amount of visible glue (not kidding) around my tail light to stop the water. It was a disaster. I have since reached out to my insurance for follow-up. They have attempted to assist, but every time I call, I speak with someone new who has no knowledge of my previous discussions. They keep apologizing and promising to get back to me. Please, stay away from this business. Period. read more

I have never seen work done better than the guys at Five Star were able to do. When you have a simple fix, most body shops will be able to do it. But in my case, it was a very complicated job and these guys did it immaculately. At the end, you would never know anything even happened to the car; all panels, bumper and trunk were lined up perfectly, the paint job is beautiful! I hope to never need these guys' services again but can't think of a better place to do the job if I ever do. Thank you, Boris. Six Star service! read more

Auto 360 Garage - Before - Body Shops Near Me - San Bruno, California

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My baby is finally done! Boris and his team did it a splendid work in not only fixing my van, but also polished it, re-painted some blemishes, and cleaned the interior until my car looked practically new! Thanks Boris and team! =) read more

Location is close to Daly City BART. I recently had to take my car in. The staff were all very friendly and texted me progress status. They were willing to stay a bit later to accommodate me having to come in from a farther distance after work. They even washed and cleaned my car! Totally unexpected, but greatly appreciated. It's those little things that makes a place more memorable. read more

They truly live up to their name. From the initial phone call to the final product, they were professional, efficient, and affordable. I'll definitely be returning for future jobs and recommending them to my friends. read more

Our very low mileage 2010 Toyota Sienna was involved in a collision. Had to replace the RT front quarter panel, bumper cover and headlight. There was also some minor scratches and a small dent in rear quarter panel. Well the insurance wanted to total it of course. Rather than deal with salvage title or worse having to find another vehicle Boris worked up repairs that insurance would cover and title would be whole. The shop did a great job with the repairs, rubbed out the scratches and did a couple of other cosmetic things. Happy to have a clean title and the trusty van back on the road. Thank you Boris and Juan, much appreciated! read more

I needed to replace one of the doors on my Rav4 and decided to go with Five Star Auto after comparing several shops in the area because of their competitive pricing and great ratings on yelp/Google. The team did a great job - my car looks as good as new! Boris was also very communicative throughout the repair process and went the extra mile to accommodate a tricky schedule (I was traveling a lot that month and only had a small window for drop off and pick up). Thank you Boris and team! read more

Boris and his team are very thoughtful and kind. I brought my prius here after a hit and run and they made working with the insurance claims completely painless. read more

Very good body shop they took care of my car really good. They repair it and polish it really good, they clean my car like a brand new. I recommended this shop. Boris are very nice guy. Thank you for fixing my car like a new. read more

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Excellent job done on my Scion by Boris, Juan and their team : timing was perfect with dropping off and returning the car as scheduled while I was out of town. The car looks looks superb, and all substantial damage it had before, is gone by now. I would definitely recommend this shop to my friends and anyone else. read more

Can not say enough good words about Five Star Autobody. Boris was very helpful in dealings with my auto insurance when they were slow in finalizing a work order. Juan stepped up to the plate and completed the work expeditiously as I needed my lexus by a certain date. Moreover, the quality of Juan's work was exceptional. The car looks better now then before an unfortunate incident we had at a parking lot. I will definitely recommend the shop to a friend. read more

I've taken cars here on 3 separate occasions. The owner, Boris, is professional, honest, fair, and an overall nice guy. His team does a great job with the repairs and I always feel like he's trying to do what's best for the customer. Getting into an accident sucks and can be stressful. It's nice having an auto repair shop that you can trust. read more

Outstanding service and quality! My car was hit parked outside my house and Five Star worked to get my claim resolved and my repairs done in a timely manner. I would give a 6th star if I could. I highly recommend 5 Star. read more

Auto 360 Garage - Before and after - Body Shops Near Me - San Bruno, California

Had to get some body work done on my car and I can't recommend Boris and his team enough. Boris went above and beyond to provide a very reasonable price, quality work, and overall excellent service. If I ever need to get more work done on my car, I will definitely be coming back to Five Star Auto Body Shop. read more

Absolutely amazing quality, service, and value!!! A hundred stars if I could! I came to Boris after getting quotes from several other shops and after talking to him, I knew he was one of those honest and experienced mechanics. My car had pretty significant damage that required changing many panels inside and out. Boris went above and beyond to find the best quality parts within my budget and even generously gave me a discount because he knew I was paying out of pocket. He insisted on getting the job done right whereas many other shops would rush through the work, and kept me updated throughout the whole process. It was a very complicated job but when I picked up my car, it looked brand new!! I can't thank Boris and his team enough! Everyone should absolutely come to this hidden gem of a shop for their autobody repairs. read more

Auto 360 Garage - Body Shops Near Me - San Bruno, California

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A really great experience! A good friend scraped my bumper while parking next to me. She preferred to not go through her insurance due to her age and a fear of incurring an increase in her rages. Boris was very understanding of the situation and fixed the car so it looked like new for a very reasonable price! Hopefully, I won't need to go there again but if I do need an auto repair, this will be my shop of choice! read more

I had a great experience at Five Star Auto with Ned and the team. He was responsive on the phone with a competitive quote, and the service was great. Skip Wheel Works and come here! read more

I didn't have to wait extra long even during COVID-19. They took every precaution to ensure safety when I came to pick up my car. I had gotten in a hit and run situation which left my car scratched and dented, they fixed everything right away and my car looks as good as new now. Thank you! I will definitely come back here if I ever need to! read more

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My car has a problem with engine cover. I went to a few body shops and heard a different story from each of them. I talked with Boris and he promptly offered a solution and at a very reasonable price. I recommend Five Star for professionalism and honesty! read more

Best customer service hands down. Unfortunately my husband's truck was hit by a drunk driver & and the driver rear ended my husband & ended up fleeing the scene. I called other shops & they kept giving me bogus stories that they didn't have time until March & other excuses. I called here & Boris was so professional, told me to bring in the truck that same day I called him. No excuses, all honesty with Boris. Boris took care of insurance issues and in less than a month (the truck needed a lot of work) him & his team fixed the truck & it looks brand new. He kept updating me on every step. Definitely recommend coming here! read more

Brought my car in for transmission issues and they did a wonderful job, besides getting maintenance on my breaks I also received other information on my car for future work. Excellent customer service with Jennifer and Albert. read more

Boris is honest, a true professional, and a lovely person. I went to his shop after stupidly backing my car into a pole, and Boris made every effort to explain what I would need to fix, what options I had, and the quotes for each option. He cares deeply about the customer, and about being transparent on his quotes. Although I don't hope to be back at his shop anytime soon, I wholeheartedly recommend this place and will not hesitate to come back here for any future mishaps. It's rare to see a body shop with only 5 star reviews on yelp, but after being a customer myself, I understand why! read more

Just had an exceptional experience with Five Star. Boris made my car look brand new again! Not only did he fix the accident damage, but he also did a full detail. I was pleasantly surprised when I pickup up my car. Highly recommended! read more

Auto 360 Garage - Body Shops Near Me - San Bruno, California

Boris is perhaps a bit rough around the edges, but I appreciate his no bs personality, especially since he sets realistic expectations and comes through. So many times, body shops promise quick turnaround when they damn well know they can't get the work done, and then they stall with excuse after excuse. Thanks, Boris, for your professionalism and of course for a job well done. If needed, we will be back. read more

This shop is fantastic. I would give them 10 stars if I could. Boris, the shop owner, is extremely helpful and makes sure that your car comes back in the best shape possible. Would highly recommend! read more

I had a great experience with fixing my Honda Civic after a car accident that wasn't my fault. Boris was very knowledgeable, honest, and delivered over my expectations. After getting an initial estimate that didn't reach the appropriate repair amounts, Boris worked with my insurance himself to get this handled. My car looks great and I will be installing dashboard cameras ASAP! read more

I highly recommend Boris and Five Star Auto Body Shop. Boris is knowledgeable, straightforward, true to his word, and a profecional. His attention to detail was impressive and his standards for color matching were higher than any shop I've been to; the car looked like it rolled out of the factory. Great work, 5 stars Professional. I will gladly recommend you to friends, relatives - Everyone. Hello YELP people, this is the place to come to for first class and honest FIVE STAR service. Thank YOU FIVE STAR AUTO BODY. MIKHAIL G. read more

Boris and his team were extremely responsive when it came to fixing my car. He's extremely helpful and kind! They also did great work on my front bumper. Not to mention he's extremely cautious when it comes to covid 19, he wipes down the pens and etc whenever handed to you which is so considerate. So go to them if you need any fixes with trustworthy people. read more

Boris and his team did a fantastic job on my car. It was hit very hard while parked and needed bumper and fender replacement and repair. I nearly forgot which side of the car was hit because the work he did was so good. Not only that, his team detailed the inside and outside of the car as well. Looked just as good as when I first bought it from the dealership. The customer service was wonderful and the work was done perfect. 5 stars for Boris and the team! read more

I have visited Boris 3 times during last 5 years and every time car after repairment looks better than before the accident. Seems he not just repair but applies some magic that car looks so good. Also, Boris is a very open person and always willing to help, he gave me tons of insights about cars in general and how to choose/maintain them properly. Awesome service and the highest quality. read more

Boris was honest, easy to work with and did an outstanding job highly recommend him, I was really surprised when I got my car back it looked like a totally different car read more

Auto 360 Garage - Body Shops Near Me - San Bruno, California