Still unbelievable how satisfied I am! Everyday I find something or somewhere new where my book published by AuthorHouse is being found. Thank you for that. Availability was definitely the key. I am so glad I followed your advice and suggestions. So good I published a 2nd book right AuthorHouse) So good I'm working on a 3rd book and AuthorHouse will help me with that one too. So cool. read more

Company only cares about taking your money and that's it. They don't respond to emails and don't communicate from one department to another. They were confident books would print in 2 weeks. It's been 4 weeks and I'm missing an event because I did not receive books in time. Company barely apologized and definitely did not offer anything to compensate or make right. Brad Wilhelm was my sales representative and he did not respond to an email I sent 2 weeks prior, which would have resolved all this. I paid for some professional reviews from them and one is clearly an ai generated slopfest. They also made ads for me and they are as professional as something a 6th grader would have made on a first attempt. Literally use anyone but them and you'll do fine. This company is a joke. read more

Have nothing to do with these people. They'll take your money and give you nothing back for it. The constant hard selling from their people was horrendous. Avoid at all costs. read more

AuthorHouse, is nothing more than a scam. I paid them several thousands of dollars and never signed a contract, and they have been selling my book all over the world since 2000 and I never gave them my permission. Then they tried to give me royalties and have only given me about $30 over the whole 25 years. They have been nasty and insulting and I only spoke with one person there that had integrity. They are crooks and do not deal with them. Previously, I had self-published my book but went with them because they had print on demand (POD) and I did not have to worry about storage space. What a scam, and many of the attorneys in Bloomington where Authorhouse is located will not take my case. It will be cheaper to self-publish it yourself and you will have complete control over your book, the sales, and your profits. read more

Awful - Jonathan Tores When I politely explained that I couldn't afford to pay for their publishing deal (And that theirs was the most expensive I'd gotten) he told me I'd never get published and hung up on me. Then I called another employee and told them what happened, she just tried to get me to do a deal with them too. Their customer service man I got through to was seemingly so fed up of his job. I got told Id be contacted by their manager to make my complaint - I haven't. I've scorched their 'reputation' online and got a response saying they'll deal with his manager, but ultimately this entire company is one big scam. Do not do it!!!! read more

Published my first book with them. While it is published and the design it good, I did so much of the work myself. It went through three editors that I found myself. I also hired out my own cover designer because I did not want stock artwork. I put a lot of work into it to get what I wanted. On the flip side. Customer service is awful. A year afterwards, I still have no royalty payments. They neglect to tell you that you must put in your banking information to get paid. Customer service is lacking. After you publish, the try to sell you packages. I will not be using them again. read more

When I first signed up with AuthorHouse, I was excited to have a way to publish my book. Once AuthorHouse finally published it, I was even more excited. I had my published book in hand! But then I realized that I was only getting 10% of the royalties; that means that 90%...ninety percent!!...of the royalties were going elsewhere. I was also bombarded by sales calls for marketing services that I didn't ask for or want; $19,000 to send my manuscript to Hollywood producers so my book had the probably slim chance of becoming a movie? No thanks. I messaged AuthorHouse yesterday to see why I never received my quarterly 10% royalties. It's been several months and I have yet to receive a dime...but I am still receiving sales calls about my next book! Yes, I'm working on another book...but I definitely won't be using AuthorHouse again. They were a learning experience that I don't wish to repeat. read more

Author House guaranteed I would receive 3000 printed book by Thanksgiving. They did not arrive. When I complained, they said they made no guarantee and they don't make delivery guarantees. I would not have ordered 3000 books without a shipment guarantee. This is illegal! Federal Trade Commission- when you make a purchase, Author House must send you a document specifying date of delivery and if they can't guarantee shipment date they must make this clear in writing. And if delivery will arrive late, they must ask you if you still want it and offer a full refund. Author House has illegal business practices. Report them to the FTC. I did. With enough reports they will do an investigation. read more

This place is more of a scam than anything. I wrote and illustrated a children's book. Working with this company was not easy at all. They don't listen. The design phase of the publishing was a nightmare. They ended up sending me a copy of my book with one illustration and a few words on each page, but the words didn't go with the illustration. I was explicit about how I wanted it, and they did something entirely different. After much back and forth, and phone calls, I got it done the way I wanted it, but they published my book with errors in it and then wanted me to pay extra to change the two tiny typos. They won't quit calling me asking for money to help promote my book. They want thousands of dollars to put it on Google, etc. Why would I want to pay even more money to put a book with errors in it anywhere? I knew I wasn't going to make a lot of money and now I can't even get them to pay me what they say they owe me. They say I didn't give them the right bank routing number, but it is correct. They refuse to answer my questions about this and it's been over a year now and I have nothing but less money in my bank account and a book with errors in it. Stay away from AuthorHouse. read more

Not good, and they can't distinguish between a non-fiction book and a fiction book. They have the I don't give a damn attitude. Not even an apology for their screw-ups. I am quickly changing companies before the roof caves in. I will not recommend this publishing company. Hell, they are even holding my Royalties. I am with a company now that has guarantees. Not with a company that gives you a bad experience. DH read more

Had my book ready, with illustrations and one round of edits, and gave it to AH on a silver platter. The book turned out great (I had it ready before calling them). My concern is the marketing package I paid for; there is NO way to determine how many books sold on Amazon. AH told me afterwards when I called to inquire how many books sold - "We don't guarantee sales." You won't hear that until months later when you inquire about your royalties. Also, I left messages that went unreturned, and it was frustrating as I had recommended another author to use their service. It seems in today's world, there's got to be a more effective and transparent way to promote books that isn't shrouded in manipulation. read more

Not crazy about the process. Not crazy about the customer service. Good luck getting someone from illustrations department on the phone (you probably won't). Ask to see a sample character before proceeding blindly with an illustrator... won't happen. I asked if I could see a sample sketch of the main character of my book and was told "that's not our process." LOL I was mind blown that that was the response. For best response/customer service ... miss a payment. They will call and email twice a week. Good luck! read more

I want to save everybody the same headache and hassle that I had to go through! Please be aware that this company is a scam!! They will self-publish your book for thousands of dollars and then you will not hear from them again especially when you are owed royalties. Every time the quarterly royalties are supposed to be paid out, there's always another excuses to why it didn't go through. Please please PLEASE do your research before signing on with them!!!!!! read more

I publish with this company yrs..ago I never received my free books with my packet. I have never received one cent from royalties or nothing else..I got a letter asking for ACH info so royalties can go directly to the bank. Which got me suspicious. Thumbs down I think they are a waste of your hard earned money. read more

They take advantage of new authors . Push you to a contract , then do not give a suitable service . Amazon published my book with the same price that author house offered me , but with very good marketing team , responsive project manager and very high respect and good quality services . I just wasted my money and time on the author house. AVOID THEM read more

RUUUUUUNNN!!! Run far away! If there was an option for zero stars I would absolutely do it! This company is absolutely terrible, they will take your money and disappear! And every email says "due to the pandemic you may or may not hear back, but don't hesitate to reach out!" Covid Pandemic doesn't make it harder to respond to an email. Especially when people have to ask the same 1 question in 5 different emails. My favorite is when you actually get a response a week later that doesn't even answer your questions and when you email back to ask again you get a response that says "due to covid, blah blah blah". One of the most frustrating experiences of my life and I have a second book ready that I'm going to publish through a different company. The definition of losing business, just read all the other reviews. They will get no more of my money. Even emailing multiple supervisors multiple times doesn't get you a response. Thanks Vera. I don't understand who would EVER come back for a second experience. Beyond frustrating experience. PLEASE take my word for it and save yourself the frustration! read more

AUTHORHOUSE PUBLISHING 1663 Liberty Drive Bloomington, IN 47403 P: 1833-262-8899 melanie.lear@authorhouse.com/1833-262-8899 ext. 5662 authorsupport@authorhouse.com bkorders@authorhouse.com www.authorhouse.com HELLO, PLEASE DO NOT BUY MY BOOK FROM AUTHORHOUSE or AUTHOR SOLUTIONS INC: DIVULGE FEELINGS: By Feliecea EmpresS Rose. Melanie Lear stolen my book, through her minupilative tactics, tricks and her ulterior motives published my book without proper authorization, it was going good until she rushed my book into publishing, said she needed to take a vacation over 5 months she hasn't, that's not my problem I haven't had a real one in 15 years, but did I fake or false anyone illegal to take one? Said she bypassed certain steps, this is not legal. Did not even get to review my own book in my hand before anyone, then I would have given the go ahead to AuthorHouse to published it. Never get a physical book to see if it was ok without errors before published, this is so wrong on all levels! Never signed a contract or any agreement, had my lawyer waiting to review my contract January 28th, still never gotten a thing! From final correction on January 27th 2022 to being PUBLISHED ONLINE January 28th OUTRAGEOUS. Told them to take down my book from online, they said they cancelled, but it's a lie, still selling it in E-book/Kindle on different sites, with different prices, under different name Author Solutions Inc, before it was selling under AuthorHouse online in different States/ countries with different sellers. MY BOOKS ARE SOLD BY: AuthorHouse, Amazon, Barnes Noble, Alibis/under booksxpress in Audio, Greatbooks/on Alibis in Audio, Booksxpress, Book Depository US, and Windy Books etc. ORIGINAL ISBN: 9781449048204/PAPERBACK, ISBN: 9781449048211/HARDCOVER ISBN: 9781449048228/E-BOOK. NOW MIX OF DIFFERENT ISBN TO CONFUSED SEARCHES: PUBLISHED ON AMAZON: Product information: Publisher Authorhouse January 28, 2022 Language: English Hardcover 268 pages. ISBN-101449048218, ISBN-13978-1449048211, Item Weight1.21 pounds. Dimensions6 x 0.75 x 9 inches. AND ON BARNES AND NOBLES January 28, 2022, ETC. I will not stop until justice is served to Melanie Lear, and AuthorHouse unorthodox practices, and procedures, this is not legal in whatever they do! I'm not investing in anything that's false. That's not of my highest good! I'll wait for what I deserve, and publish again, nothing or anyone can stop my progress. I will spend my last dime to advertise all over the internet on billboards what wrongs AUTHORHOUSE PUBLISHING have done to me. Sellers cannot sell my book if AuthorHouse doesn't give it to them, all need to be taken down in PINK COVER, that's False/Fake from January 28th 2022, they've sold my book until February 11th. AuthorHouse said they had cancelled, so where are my royalties for the books they illegally sold? I never even set up a bank account with AuthorHouse for any transactions so where is my money going to? No representative ever inquire about my legal aspect. I NEED MY MONEY FOR THE BOOKS THEY SOLD, NEED SALES ROYALTY REPORT FROM DISTRIBUTORS AND SELLERS! It is virtually impossible to get distribution without a publisher. Bookstores don't carry self-published books period. They just don't. They buy books from their distributor, who buys books from the publisher AuthorHouse. A publisher sales team established distribution channels, and knows how to reach bookstores, so AuthorHouse needs to tell all their distributors and sellers to pull my book from their stores and online: STOP SELL MY BOOK! Selling my book to every seller's back door WITHOUT MY AUTHORIZATION. I don't have a contract with them, no agreement or approval was signed, nothing! They are thieves, unethical and legally unjust! After corrections, I assume that the next step would be the contract, agreements, royalties, pricing or approvals, never got any. Just fighting back and forth with AuthorHouse for these documents after they publish my book. I never signed any agreement/contract from 2010 until present still waiting to, SO HOW COMES MY BOOK IS PUBLISHED WITHOUT MY AUTHORIZATION JANUARY 28th? This is a nightmare. I finished corrections, then book published. They do not cancelled like I asked. Still selling to overseas sellers at discounted prices and under one of AuthorHouse different names, making back door deals. Pure lies I CAN'T TRUST ANYTHING THEY SAY OR DO.Their excuses are not valid, very dishonorable, and ambiguous in nature. Going to sue them, have all documentations and recordings. I need all my money back, and my book stop selling with AuthorHouse, they have no rights in the first place to do so because of Melanie Lear athirst, caused problems.This is unjust! PEOPLE DO NOT BUY MY BOOK IN PINK FROM THEM: IT'S OUT ONLINE WITH MY TEARS, AND LIES FROM AUTHORHOUSE. THEY HAVE NO LEGAL AUTHORIZATION. THE ORIGINAL, DIVULGE FEELINGS WILL BE OUT LOOK OUT SOON WITH A GOLDEN SEAL SAID: CERTIFIED AUTHENTIC, RED FLOWERS WITH DIAMONDS. read more

See all

This company has the worst sales practice. I think they are fooling the writers. A friend of mine had a book published by them. I wanted to buy the book and went to their bookstore then to their catalog but both sites are offering the writers how to publish with them. There's no way you can get to their published books. They need to learn how sell, not only to publish. read more

I chose Author House in good faith that they would fulfill their contractual obligations. The publication process was a nightmare. When they say self publish, they mean you do the work your self. it wasn't until I threatened to write the governing agencies of the publishing business did I get their attention regarding my manuscript. And, still, it was published with errors. Then the marketing department, Author Solutions, contacted me with ludicrous promises of getting me on the NY Times best seller list and press releases, interviews nationwide for a mere $15,000 dollars which the "marketing supervisor" I spoke to wanted an immediate decision and was put off when I told him I needed to investigate further and would not give him a credit card number to charge. Then, after I asked not to be contacted regarding marketing. Two other agents contacted me. One I refused to listen, the other wanted me to invest close to $4000.00 for exposure for an hour at a university book fair. I have since contacted a reputable publishing firm who is taking excellent care of my needs. Fernando at Page Publishing is the bomb. I am currently investigating my rights and will pursue legal action. Meanwhile, I am focusing on the publication and distribution of this book and other works I have ready. Tough, expensive, lesson learned. I can say that the illustration team that worked on my illustrations did an amazing job and it is obvious they took the time to review my manuscript, bringing my vision to life. Too bad their names were never shared with me nor were they given credit for their work. Glad the nightmare is over with Author House and that my creation has lived to see a brighter future. Susan C read more

Author House poor customer service I never received one penny of royalties from them expensive to.publush with them they made the price of the book too high will not lower price and they give you a run around when you want to order books they are rude and do not care about the authors not pleasant experience read more

Better than any trick performed by a magician, my full payment of $2000.00 to Awfulhouse for a printing job disappeared without them ever starting work and then making ongoing excuses promising a refund which never occurred. read more

This company to me is a RIP off. I published my book years ago. It has been published on Amazon, Walmart, Barnes and Nobles, and small book stores. I only received a couple of cents, yet I seen reviews from people who brought the book for a higher price now. However, I was told by customer support that I will only receive what was presented long ago in the contract at original price first published. Yet some places are charging $13-35 for my book. This is such a rip off. I will be speaking to a lawyer regarding this matter. read more

I paid $900.00 several years ago to have my booked published after the corrections were submitted, the book still came out with many mistakes. A few years had passed and only heard from them, wanting more money. I also did my own artwork for the cover and sent it in, because I am a fine artist. I had to take care of family in another state and I only had a phone call or two. Once back home I called them and complained, "where are my books?" They sent me promotional items, I finally had to threaten with a lawyer. I finally received the books. I did not give up rights to my book and it is all over the place, on line & in book stores. read more

Book Making Magic! Once again, I am pleased with AuthorHouse. One more 5 star review is only appropriate! In order the whole team is outstanding! No it's not free work and yes it costs money. I received numerous discounts! There was money off for easy editing. Works under 5000 words were a reduced price. Special "supervisor approved" cost reductions were available. One time a holiday discount was applied. They worked with my budget using a small "payment plan" fee. Helpful! (Thank you) AuthorHouse's connections and networking are amazing. AuthorHouse produced and delivered 100% and I can't stop smiling. Deborah Cromer Gnomer's Corner read more

I was a senior manager for formatting new books coming in and I learned that this is a criminal enterprise. if you do not have an agent and an editor of some stature, you are wasting your money on self-publishing. read more

They produced my book but now it's under their name. They decide when to do discounts on the book. They decide how much the book is going to cost. They decide everything without consulting the author. I needed to know how many TOTAL books I've sold and they couldn't even tell me the total! I kept getting told that they can only tell me by quarterly. I'm sorry, that's NOT RIGHT! My friends and family keep saying I'm getting scammed and I full on believe them. I've given Author House over $3,000. A good publisher should be paying you. Not you paying them. SCAM SCAM SCAM!!! If you want your book to be scammed, go with AuthorHouse because they do a fantastic job at scamming people out of their money. I honestly wouldn't even give them one star. They just don't give a crap about anything but scamming people out of their money! read more

Be prepared, if you have a book published by them, they will not leave you alone for years and years. I published a book for my father almost 5 years ago. We never had any intention of buying more than 50 or so copies. He's been dead for three years, and yet they call me more than once a month. The calls come from all different phone numbers, and despite my efforts to get off their mailing lists I am continually harassed. Beware! read more

THE BASICS OF ELECTRONICS 1. Does not explain well, e.g.: page 1 uses the terms anode, diode, cathode --- assuming they are already meaningful to the reader. 2. Poorly written, e.g.: page 58 first sentence uses the word 'parcel' --- should be 'partial'. read more

The worst company I've ever dealt with in my entire life, if you can even call it a company. There is nothing behind their windowfront offers. It's a scam, pure and simple. They want you to market your book before it is printed. They delay the printing for months through all sorts of mess ups, and you pay and pay to expedite. I lost $2500, or I should say they stole $2500 from me. I never published the book, because they created so many typos themselves. Then I had to pay for their printer's errors. But now I realize that it was all premeditated, and that I was fooled by their BBB rating (which is bogus). Human being to human being, if I could rate this company below zero, I would give it the rating: evil. read more

Beyond frustration. The printed book had missing and misplaced pages and illustrations. It's a 20-page illustrated book for children, as is it's just a piece garbage. I'm clueless how they even managed to make such a mess while having an approved copy in front of them, and why nobody bothered to quality-proof the results. They promised me an "investigation"... of what??? Just make the book exactly as the approved copy, isn't this how the process is outlined in the contact? Well... weeks passed. Investigation apparently goes on. I cannot either have them to correct the book they're selling or to stop selling it. I feel helpless. read more

Don't publish with them. Multiple mistakes, bad customer service and the marketing is a ridiculously expensive scam.

Do not use their services.. I was charged for a project that they could not complete even though I provided them with everything for the project. They created a book with blank pages and chose to publish it without my approval. They would not give me any compensation and refused to refund me any money even though it clearly states what is required in the agreement. This company if you will call it that is deceptive and only intent is to make you pay for unnecessary things. You are warned to use somewhere else. read more

I am appalled at AuthorHouse due to the unsuccessful way they handled me as a writer. I paid a deposit to have my book published. But within 48 I submitted the request for cancellation. I called numerous times to try and get information of when I would receive my refund. After being lied to multiple time and passed around to voicemails. The first email stated I would receive my refund within 12-14 days. But today I received an email stating that not only will they not refund my money, but that I owed them. So, Authourhouse literally stole my money. I reviewed the contract, and they were supposed to refund everything, accept $75.00. They are by no means honorable nor reputable. I will continue with exposing this company until I reach a resolve. What struggling writer can afford to have several hundred dollars stolen? This company is honorable. read more

They publish my book with typo errors and posted it on Barnes and noble and amazon with the same errors. I had to wait 2 weeks to get it fixed. No one contacted me or apologized. They lied and said they would give me a free website and never did. My book published 5 weeks ago and I have yet to tell My friends and promote the book yet because it's still an error on Barnes and noble website in my overview description. read more

Authorhouse is either the most incompetent company in the U.S. or in existence only to defraud authors. They contact you only when they want to sell you something. Their "agreements" are long and mostly about securing the author's approvals of their extremely long-in-coming photos and layouts. Their first printing was a disaster that had to be completely redone. Trying to get a definitive statement from then as to what they will do for the money advanced to them is virtually impossible. And their "marketing" seems to be limited to placing brief descriptions of the book on sites such as Youtube and Facebook.............which means that no one on the planet becomes aware of the book unless they happen to know its exact title. read more

SCREW authourhpuse. They're a terrible company who have scammed and stolen from me from the very first second I signed on with them. They promised me 3 copies of my book, of which I haven't seen. They scammed me out of my hardcover copies and they charged me one thousand dollars without my permission and when I called to asked about a refund, they told me to go F myself. Terrible company, don't use them. read more

I had a book published by AuthorHouse in April of 2018. After being passed around to several different people within the organization, I was able to overcome all of the hurdles and get my book published. AuthorHouse claimed that they mailed my first royalty check to me in July of 2018. I did not receive the check and after contacting AuthorHouse several times, I was told I would have to wait six months and after the check expired they would reissue the check. They refused to tell me if the check had been cashed and told me they would not be able to give that information for six months. In March of 2019 I contacted AuthorHouse and they told me that they would direct deposit the money into my account. As of this date no deposit has been made. Emails have gone unanswered and telephone calls have had no results. I am currently researching republishing my book with another company. read more

Wish I could give zero stars. Multiple representatives who did not understand or communicate well in English. Emails that did not capture our conversations well. Fonts incorrect, formatting missing, sales person saying they could do something that the layout people said they could not. It took months of going back and forth. Sometimes I would get so frustrated I couldn't even talk to my rep. Her supervisor was also not very effective, but I ended up talking to the supervisor most of the time because of the ineptitude of the initial representative. I wanted to use a cover designed by a graphic artist I'd hired separately and they gave me a hassle about that too. Their process for publishing was all backwards, too. They were more interested in my approving a poorly laid out product and getting their money for completing something than helping me become the author of a book I could be proud of. If you want to sell your book, not just pay thousands of dollars to say you're a published author but actually make money through sales of the book, do not use these folks. There are virtually no discounts to get copies of my book. I would have had to buy hundreds of books to get a small discount. And then leave the marketing up to me--unless I wanted to purchase a poorly-designed marketing package. The pricing is terrible for my book and I cannot change it--it's way overpriced (in my estimation). Even the Kindle version is too expensive. Working with them to change anything is a mega hassle for all the communications reasons and their packages are not friendly. The quality of the services are not worth the prices. Go to CreateSpace.com, the self-publishing "sister" of Amazon.com. It's still a do-it-yourself house, but the final product is better, and the customer service was friendly and helpful. read more

Don't use them. They just want a ton of money with little work on their part. Overpriced books, horrible royalties. Must not be a pleasant place to work either because at least once a month get a new publishing coordinator and if I mentioned a previous conversation that I had with a different coordinator that person was no longer working there. read more

I chose Authorhouse because they had great reviews and professional until I had to go through the process myself. I believe when you pruchase a package you should get everything you purchased without delay. Nevertheless I will not purchase a package with them again. They want you to pay for everything even if your name change because you recently got married. I was told to purchase a whole new package which is absurd. read more