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    Holon Publishing

    3.7 (3 reviews)
    Open 9:00 am - 5:00 pm

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    SociallyUp - this is what Clint wrote, I trusted that he would be my contact if things weren't flying. He "left" immediately after I sent my $1000

    SociallyUp

    (1 review)

    (I sent this message, but Socially Up has blocked me...What kind of reputable business does that?)…read more TITLE: Bait & Switch "This message is for the owner of Socially Up, whom I've never had the chance to converse with. I am getting ready to write a review for you on Yelp about how disappointed I was with the transactions we had. Sarah was my rep, but it was Clint who really got me to sign up. The first transaction was called a site edit. I would imagine a site edit would have included more than fixing my FB pixel, but I paid $500 for that and I was grateful to have gotten that far. At that point, I decided to reach back out to Clint to discuss further advertising contracts. He really understood the market I was after. So I sent my $1000 in and waited. I did not hear back, so I followed up and learned that Clint had quit the company. I trusted that Sarah would follow through on the very specific, high-end market that does not exist in quantity in Indiana and Illinois, which was the market she chose to target based on the very few sales I had...I had already felt what traction was like, so I was getting somewhere. Clint had created, apparently before he left, a beautiful video ad. When Sarah took over, that ad was no longer available, so we had to tweak it to Clint's vision with my supplied images. That ad ran for two weeks with only one conversion. There was no A/B testing or follow up. I have read enough about social advertising to be dangerous, but I hired Socially Up because you are the experts. At the two week point, I talked to Sarah, but we disagreed about the Indiana Illinois market. I went in and tweaked the back end. Sarah got upset with me for doing so. The market I was targeting for my silk masks was high end, LA, New York. My previous traffic (before socially up) had come from LA, New York and New Jersey. A few from Bloomington because I had reached out on different platforms. I asked for a refund or a partial refund at the time, but Sarah said the work had been done. That was NOT my agreement with Clint. He said he could guarantee that my sales would justify the money I spent. Perhaps I'm not a big enough fish, but you should have told me that. I am requesting a $750 refund, immediately, or I will post the bait and switch story on Yelp. I would rather not do that because I know how devastating that could be to your business and I'd rather not. I wanted Clint to be my go-to, even if Sarah was my rep. I believe this is only fair. My business has not recovered since, even as I expand into different product lines. I expect a call back from the Company Owner or a venmo refund today. Respectfully, -- Catherine Conlin"

    From the owner: Social Media Marketing & Management Designed for Small Businessread more

    Holon Publishing - marketing - Updated May 2026

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