This is the most efficiently run post office I've ever been in. It was only a few days before Christmas, lines were long, but they had employees coming thru the line asking what you were there for to expedite the line. Everyone was so friendly and helpful There was also a sweet woman at the front of the line to direct you to the next available counter for service. While my friend was in line to mail his holiday cards and packages, I wondered around to look at the last minute gift ideas they had available in the store. My friend also picked up some beautiful cards he just couldn't live without. We will definitely be back. Lots of cute gift ideas- both for yourself and others. I was especially drawn to the adorable doggy doorstop. What a perfect gift for my dog loving friends who already have everything... except this. read more

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It's really getting there. The tech stuff, the concierge. For local post including packages and purchased, you can self serve. Very easy guided system. At really peak times, the concierge will accept small change for those buying single stamps. Unfortunately, all overseas mail still has to be counter service. Passport processing here but you must make a booking. All tax forms here too. A few gift items available, and the full stock of all swatches, boxes and prepaid stuffs in their range. If you're a visitor to Brisbane, it is one of the historic buildings to see and is right opposite both the city circle bus {free} and the tour bus {open top deck}. Here is where you can also access all the current stamps and coins if you are a collector. Take care, no photos are permitted inside. read more

Australia Post - Post Offices Near Me - Brisbane, QLD

Brisbane GPO occupies a nice old building and (theoretically) provides a large range of services.... But: the queues are extremely long, especially at workday lunchtime. Allow at least half an hour to get to the counter. The staff also varies drastically, from polite and helpful to downright rude and clueless. A few times Brisbane GPO staff make mistakes or provided incorrect information, which cost me extra time and money, and I had to make another trip to a different post office to fix their errors. On several occasions I witnessed or was the subject of rudeness, bullying and inappropriate behaviour from GPO staff, each time from mature female employees. Not sure whether that was bad luck, or some toxic culture within this GPO makes older females feel the need to assert themselves or vent their frustration by bullying younger customers. Considering that for some services like PO boxes GPO charges nearly twice the price compared to a normal post office, from now on I will rather support my local post office where I am always treated well and never had to deal with mistakes made by the staff. The convenience of central city location of this GPO is not worth the chance of facing another error or unpleasant human interaction. read more

When I was younger I imagined by the time the calendar clicked over to Jan 1, 2000 we'd be living in some kind of Jetson's world. 2013 has arrived and while we're still not roaming around in sky bubble cars, or having our homes cleaned by a robot called Rosie, I reckon with those screens anchored in our hands we're living in "The Future" as high tech as George Jetson might imagine. So high tech that if you visit the GPO Australia Post, no only will you walk in to what feels like the least-like-a-post-office post office you've ever been in you'll find self-service stations. Just like your local supermarket, pop in and pay a bill or post a letter without even speaking to another soul. Push a button here, insert your card or coins there and lodge your parcel in the area beside you and it's all over red rover. Of course, no technology is without it's quirks and I discovered yesterday when trying to post a domestic letter with a pre-paid envelope that you have to rock it old school to get that puppy paid for and into the red mail box. I resented my decision to buy a pre-paid envelope as I begrudgingly took my place in the reasonably short but long enough line. Surprisingly, no sooner had I started sulking about having to stand in line, I was called to the counter and a cheerful Aus Post employee was saying, "That'll be 70c please." read more

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If you're looking to get your passport/visa/photos sorted out this is the place to do it! They don't require you to book an interview time for identity services and if you are struggling with any areas of the forms (we all know bureaucracy can get confusing) they are more than happy to help fill it out! It's also a pretty nice facility with air conditioning and seating if you have to wait for an interview. I noticed while I was there that they also have self service postal services which seems pretty handy! read more

Awesome facility right in the centre of the city, the self serve post machines are the one of the best invention in the world shortly after mini skirts and curry. If you need to post something in a hurry then I'd definitely recommend popping in here for 30 seconds. The only down side that I can think of is that the ladies who float around offering help to people are extremely useless and annoying, maybe they should be sent out to suburban outlets where they may be better utilized. read more

When we say things like "I live 12 kilometres from the city", what we're actually saying is that we're 12 kilometres from the General Post Office. The GPO is not only a physical building, it is a measurement tool. Fact. On another note, I'm one of those outdated folk who consider things like snail mail, pen pals and handwritten letters to be at the height of romantic fancy. You would be likely to find me in a corner scoring my skin with beloved whimsical and worldly words and sticking stamps to myself like bandaids. The GPO is the only post office in Brisbane that I feel was designed by people who understood the romantic aspects of mail. The GPO was designed by colonial architect Francis Drummond Greville and was built in 1872. Its high arches, its long columns, and its longer corridors all signal a neo- classical influence. The opulence of the building easily accomodates overly romantic ideas concerning dealings with mail. I like to imagine that back in the day, each letter was treated as a sacred and fragile treasure, to be regarded with singular and utmost importance, to be passed on, gently and swifty through several chains of command until it reached its audience at the other end of the line. In my imaginings, the postal workers were hirsute, wore elegantly tailored suits and had custom made silk gloves designed specifically for mail handling (we wouldn't want to smudge ink would we now?). They also had a musical manner of speech in which.... Ahem. I get side tracked. The GPO, as it exists now, is a post office to the left, and houses very handy specialty stores on the right. You will find the RACQ here for example- very handy people to know indeed. I like to think of it as a utilitarian service centre of sorts. Whatever reason you find yourself going there for, you will be getting something done. read more

First time i've been to this post office but i was really impressed. I got here around 1pm and for a Friday there weren't that many people in line, maybe 5 people ahead of me. There is a lady there who walks up and down the queue helping people to go to the right section for their needs and generally helping people progress faster. read more

Went here to sort out identity verification for a Citibank account. Not only did Fione have no idea what she was doing, she was very patronizing and defensive. She kept calling me "sweetie" and dismissed everything I said, which was simply everything Citibank had said to me. When I asked to speak to her manager to see if they could help with the process, I suspect that she lied and said that they weren't there. She refused to leave us a contact number because she knew she was wrong to treat us in this way and not even make the slightest effort to find more information. I understand that the partnership between the bank and post office is new, but it is not working well. Overall it was a horrible experience and I have taken my business elsewhere. read more

"Lost" a parcel containing jewelry marked down as registered mail by releasing it over to a courier driver who does not exist. Tried to blame everyone else. Issue unresolved, currently entering our 4th day of being put on hold and fobbed off with fake sincerity. Thank you Australia Post. Thank you very much. read more