There's a staff member at Ashgrove, an older woman, who is so incredibly rude and has been for the…read morelast 3 years. She was shouting at a client with hearing loss rather than trying to help them. Her work colleague told her to go for a walk so she stormed out slamming door.

After presenting all my identification as stated on my passport application I was informed that I…read moreneeded ONLY a proof of my new address, I traveled home and got the requested additional documentation and presented myself at this post office to get my change of name passport processed. I was then told by another staff member that I needed several utilities bills even though I was presenting my drivers license, marriage certificate, wedding certificate, previous passport, rental agreement, bond lodgement, and rent receipts in my new name. I also had all my other ID including Medicare and credit cards in my maiden name and the proof of name change. I was told this mountain of evidence was not sufficient for the bigoted gentleman who was glaring at my tattoo whilst telling me he required additional information. And smugly told me he would "see me back again in an hour" I went to the post office in new market and they processed my application with the paperwork that this garbage post office had refused, and processed it in under 5 minutes. DO NOT WASTE YOUR TIME WITH THIS POST OFFICE!

You think I can't hear you snickering that on a Monday morning I'm writing a review for a Post…read moreOffice? Well, you haven't met the husband and wife that run the Red Hill Post Office otherwise you'd be nodding your head in absolute understanding when those five bold red stars say this post office is as good as it gets. We've had our post office box with the Red Hill post office for about 18 months and yet to have a drama. We're able to call and chat with the owner to ask if there's any parcels and often if I have to collect something from the early hours door he'll greet me at the door with the parcel without me having to say what box I'm from. SERVICE! Plus, a post office that can lure you with stationery delights as you stand in line is a-ok by me. A note on lines actually. I have no patience for them but even when it's been busy by the Red Hill post office standards the line has, at most, been 4 or 5 deep and seen to quickly. Sure a post office is a post office. But the Red Hill Post Office is what I imagine a local country town post office - one where everyone knows your name.

When did post offices become stationary stores, too? I've been fond of stationary since I was a…read morekid, and like an easily-distracted 5-year-old I could spend quite some time here going over cool notepads, silver-ink pens, diaries and the like if it was socially acceptable. They also have a wide selection of books, puzzles, board games and the sort of items you might find in a toy store or magic shop. Yes, they sell envelopes and all that jazz, but these items are relegated to the back wall. Presumably the cool stuff is there for impulse-buyers or to keep the kids occupied whilst Mum or Dad line up to get their postal needs serviced. However, though Red Hill Post Office is very publicly located, I've never found it to be overly busy. Usually I just walk straight up to the counter. This is certainly unusual for Brisbane's inner-city post offices, particularly Paddington Central Post Office which is perpetually packed; sometimes the line even winds its way outside of the (much larger) store. Red Hill Post Office also offers passport services. It was only recently discovered that not all post offices in Brisbane do this. Arranging it is easy and can be done over the Internet, by phone or via a visit.

Unless you're lucky, Australia Post Paddington will almost always greet you with an extensive…read moreline-up of bored patrons. Located at Paddington Central - right next to a busy bus stop - this P.O. draws in large numbers, which is also evidenced by the store's size and extensive range of gifts. Paddington P.O. is more of a gift shop with an Australia Post tacked onto the end. The store packs the queue with an assortment of non-essentials - puzzles, books and toys, the latter so a bored child in the queue has enough time to whine about a desired toy and maybe even get it. (Usually the kiddies aren't so lucky, I've noticed. A snapped, "Put it back and get up off the floor" is the standard parental response.) The other thing about Paddington P.O. is that the staff are friendly, which is kind of a double-edged sword. You don't want to be served by an arsehole, but by the same token you run the risk of getting into a chat at the counter. This makes the turnover time at the counter here quite long at times, especially if someone's buying a mobile phone and there's a discussion about what the best new model is. Definitely don't make the mistake of thinking that you can line up here while waiting for your bus. You know the rule: as soon as you're served, the bus will show up and you'll be that person running after the bus while everyone watches you trip along. Then you have to return to the scene of the crime. Not cool.

Suburban post offices rock. You know why? No lines. Awesome (sometimes husband/wife duo) owners and…read morepeople who'll actually have a human conversation with you as you prepare packages for post. Mitchelton Post Office is hidden in the IGA complex and is a lot smaller and less modern than the Brookside Australia Post near by. There's no self-serve counters but you have human servers and I suppose they go okay. But like I mentioned, the kicker is I'm yet to stand in a line for more than 5 mins before sending my parcels off on their merry way. Winning!

This Post Office is very useful to the Royal Brisbane and Womens Hospital. If there are any long…read morestaying patients, or even if you work here, you can have a P.O Box to receive your mail. This is very handy for patients who are far from home like the patients from rural communities. It isn't a very big Post Office, but it has all you need including all mail supplies. In addition to this, there are birthday cards, get well cards as well as a plush toys. Despite the limited variety of stock here, you'll still find something you need. While using this post office, I found the plush toys here are sold cheaper (around $9.95) compared to posher florist/ giftstores within the hospital. Keep this in mind next time you go shopping in RBWH. There are only two tellers and it can get busy here, so be prepared. Customer service here is wonderful. I'm not sure if it's because of its location within a hospital, but the service here is far more kinder, genuine and... at times slower. Slower, because, they don't rush it's customers. Especially those who are patients of the hospital and have difficulty walking. They take their time, but I can appreciate that.

This is a handy post office, kind of out of the way in the city, but if you're down that end of…read moretown, it's great. Mind you, the queue can end up out the door at times, but the same can be said for any post office in the CBD around lunchtime. I came in at about 11:30, and only had one person ahead of me in the queue. I was getting my passport renewed. Note, you must book, but you can do this online. To be honest, I suspect I could have just walked in, but if it's busy, you'll probably get turned away. Anyhow, the photos I'd already gotten were not quite good enough, and the set up here involves a digital camera, so they can keep doing it until it's right, and software that scans the image to give it the nod. It'll tell you why it was rejected too. The young lady served me was very happy and friendly, no complaints there. In the end, it's just a post office, but definitely no complaints.

Quaint, efficient post office located on one of downtown Brisbane's more quieter streets. The…read moreproducts and selection are the same as any other post office, but the fact that it's small and away from the hustle & bustle of downtown Brisbane's core area makes this location ideal when purchasing stamps or mailing parcels. Small staff assures a quick visit. Highly recommended if you're in the area and want to avoid Brisbane's GPO.