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    Austin Physical Therapy

    5.0 (2 reviews)
    Closed 7:00 am - 7:00 pm

    Services - Austin Physical Therapy

    Physical therapy

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    Crestwood Medical Center - My mother's hand bloody, bruised, and swollen. Allen has no idea how this happened and lied that he would get help!

    Crestwood Medical Center

    2.4(80 reviews)
    2.5 mi

    My husband went to Crestwood ER yesterday for a dislocated shoulder after falling on a slippery…read moresidewalk at home. There was a fairly short wait and he was very happy with the care he received. They were thorough, professional and managed his pain well. Good job Crestwood!

    It was Friday after 5 (of course) and I began having what turned out to be complications from a…read moresurgery that I had a week earlier. The doctor on call at my surgeon's office said that I needed to go to the ER. I avoid the HSV hospital zoo at all costs so I went to Crestwood. I know the staff is jaded. I know they've seen the absolute worst of the worst. They are underpayed, understaffed and just plain tired. But that doesn't take away the responsibility for them to show empathy and respect to all patients. After I was triaged by two nurses who barely looked at me, I sat in the empty waiting room for over an hour before being seen. (The nurse told me that it had been an unusually quiet evening so that wasn't an excuse). I was finally wheeled back to the exam room. On our way down the hall, the nurse said "you should have called your doctor". My husband told her that we did and he sent us here. Then she said "well you should have gone and sat in his office until you were seen". She completely discounted my reason for coming to the ER. The attending NP examined me and said the that the procedure that I needed was too dangerous to do in the ER. He sent me home with medication and told me to see my surgeon Monday morning. (My surgeon could not believe that I was sent home). I ended up having emergency surgery Tuesday morning. By then I had additional complications from having waited so long. I do wonder if that would have happened had the NP put more effort into trying to help me - not just pass me back. Crestwood has been our hospital of choice since we moved here. Since the CEO Pam Hudson left, the hospital has gone downhill. This slide has been gaining momentum and now, what used to be the premiere choice, will finally crash into the big circus in town, HSV hospital. My most recent encounter with Crestwood was not stellar. Sadly, I doubt my next will be any better.

    Photos
    Crestwood Medical Center - Old fabric is super hard to sanitize.

    Old fabric is super hard to sanitize.

    Crestwood Medical Center - Allen was NOT authorized to throw away needle. Must be by nurse/doctor. The gloves were mine; after I cleaned my mother's face and hand.

    Allen was NOT authorized to throw away needle. Must be by nurse/doctor. The gloves were mine; after I cleaned my mother's face and hand.

    Crestwood Medical Center - Blood on my mother's gown and sheets. Also had blood on her face but didn't want to post her.

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    Blood on my mother's gown and sheets. Also had blood on her face but didn't want to post her.

    Huntsville Hospital Urgent Care - Huntsville - Huntsville Hospital Urgent Care - Huntsville, Bailey Cove located at 7216 Bailey Cove Rd. SE (next to Sonic Drive-In)

    Huntsville Hospital Urgent Care - Huntsville

    4.0(4 reviews)
    4.0 mi

    Yesterday I was scheduled for my second Hepatitis B shot at my doctor's office. I went in and was…read moregiven a meningitis shot. I was told it was meningitis after I exited the office and was in the lobby headed outside when my phone rang. The lady in the call told me I was given a meningitis shot and to go to my pharmacy for the second Hepatitis B shot. Let's say I wasn't happy. I went to Walgreens and explained to the pharmacist my predicament. She asked me to find out what brand of hepatitis B vaccine I was given last month. I logged into my patient portal and the brand name of the shot used wasn't listed. After discussion the pharmacist agreed to give me my second shot. I even volunteered to pay cash. When the info was input into the computer system, the shot was denied because Walgreens is a retail establishment. I couldn't get the shot at my doctor's office nor at a drug store. I asked the pharmacist for help and she said that the HH Urgent Care can give me the Hep B shot. Off I go to Huntsville Hospital Urgent Care to explain to several employees why I was there. After checking in and telling my story to anyone willing to listen, I sat and waited while the ladies at HH Urgent Care dotted the i's and crossed the t's. I was called back and was given my second Hep B shot. Hallelujah HH Urgent Care saved the day. I made my appointment for my third and final shot. Thank you HH Urgent Care for handling what seemed the impossible.

    On Monday morning, I called my primary care physician to try to get an appointment but she was…read morebooked until the next week but was told to go the urgent care. I "saved a spot" online, arrived 15 minutes early as instructed, but waited over 2 1/2 hours to be seen. At least 2 walk-in patients were seen before me, which I don't think is right. My vitals were taken by the nurse, then I was placed in a very cold room, where I waited another 30 minutes. When the nurse practitioner came in, she asked me some questions about why I was there (uncontrolled coughing), prescribed 2 medications (an inhaler and a steroid), and sent me on my way. She did not listen to my chest, look at my throat, or even come near me. Not the quality of care I'd expect from a HH facility.

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    Huntsville Hospital Urgent Care - Huntsville - Huntsville Hospital Urgent Care - Bailey Cove, next to Taco Bell

    Huntsville Hospital Urgent Care - Bailey Cove, next to Taco Bell

    Huntsville Hospital Urgent Care - Huntsville - Huntsville Hospital Urgent Care - Huntsville, Bailey Cove now open!

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    Huntsville Hospital Urgent Care - Huntsville, Bailey Cove now open!

    Quick Care

    Quick Care

    2.0(4 reviews)
    4.0 mi

    Firstly I try my best to avoid these doc and a boxes at all costs, I would rather go to my general…read morepractitioner. Since he sees me on a annual basis. Also, this review is more for customer support of the front desk, rather than for rating their doctor or nursing staff. I first called the office and asked if I would be able to come in at approximately 1620, I spoke with Brian. He said there is just one person in line and as long as you are here before 5:00 we can get you in. The website when you search urgent care 35801 pulls up the Urgent care in Propst. They had a sign on their door upon arrival that they were closing early and to go to the governors Urgent Care... Arriving at the Urgent Care on governors, I walked in at 4:50 and was told that they are no longer accepting patients for the day. I would highly suggest that you look in to another doc in the box prior to using this one. Again, I am a person that has the mindset, if I don't have to go to the doctor I will not. Saying that, I was very, VERY, I'll the entire weekend and forced myself to get out of bed and go to the doctor. After this experience it will be difficult for me to even think about going to a doc in the box due to the horrible support for someone in need of some sort of medical attention. Please take this review again as it is primarily for the support of office staff.

    I went there yesterday before going to work. The staff was friendly and professional. The clinic…read morewas clean and welcoming. Finally, the pharmacy co-located with the clinic is awesome. I was in and out of there in a very short period. Thank you guys! Keep up the good work!

    Huntsville Hospital Physicians Care  Bailey Cove - Use to be children's play area

    Huntsville Hospital Physicians Care Bailey Cove

    3.6(9 reviews)
    1.8 mi

    I absolutely love and feel so blessed to have Dr. Mary Toland as my primary care physician. It was…read moresad to see a former friend leave Huntsville, but it took that move (because her family were patients of Dr. Toland) to open up some wiggle room in her practice to allow my husband and me a spot, under her care at, at the time, Baily Cove Family Physicians. I think I've been going there around 13 years, probably more. The Huntsville Hospital name change really did not impact my experience in any way. No problems getting appointments or changing appointments and her staff are *never* rude or anything but kind - in every dealing/appointment that I've had with them. Dr. Toland is the most compassionate, caring individual you will find. She really listens to you, she understands women's issues and concerns and "cuts you some slack"and is never judgmental. She understands if life gets in the way and precludes some of the better health practices that we all strive to adhere to and is so reasonable and kind. As far as appointments go, she runs on time probably 99% of the time. She goes over your bloodwork in painstaking detail and answers and explains thoroughly any questions you may have. Refills are easy to obtain and they always have the lab paperwork where it is supposed to be, in advance of any appointments. I'm not sick much, but when I am, she will try to work me in and the nursing staff are all kind and compassionate, too. I almost hate to "go on and on" about Dr. Toland, because I do not believe she is accepting new patients, don't quote me, I could be wrong. There are other doctors on the staff at HHPC, I've never seen anyone other than Dr. Toland, so I cannot comment on their care. I'm sure they are as good as she is, based on the fact that there is no turnover and everyone there seems happy. Thank you, Dr. Toland! You make physicals and doctor's appointments a pleasure!

    The care I recieved was good.Would have liked it even better if I had met the Doctor after my…read moreOriginal one left.

    Photos
    Huntsville Hospital Physicians Care  Bailey Cove - Entrance and kiosk check in for lab work

    Entrance and kiosk check in for lab work

    Huntsville Hospital Physicians Care  Bailey Cove - Exam room

    Exam room

    Huntsville Hospital Physicians Care  Bailey Cove - Waiting room

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    Waiting room

    Austin Physical Therapy - physicaltherapy - Updated May 2026

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