We have boarded our two dogs here many times, and it has always been a good experience…read more Communication is really easy before, during, and after boarding. We can trust that they take great care of our dogs, and love seeing the pictures they post daily. It's a huge plus that they have outdoor time for them everyday. Overall everyone who works here seems to love what they do, can't recommend them enough!

I boarded my two Aussies for a week at Pups & Pals and was extremely pleased with the experience…read more There was a trial day prior to boarding/daycare and at the end of the trial day each dog got a detailed report card on how their day went. I was happy to hear that the play groups are sorted by dog size and temperament to ensure that everyone would get along. The staff is so warm and friendly. You can tell they are dog people! I knew my boys were in good hands and it took a lot of stress of my mind while on vacation. I LOVE getting to see all of the pictures that they post daily on Facebook. Seriously they're so cute and funny - you can see the dogs personalities in the pics and to me that means they are comfortable and happy. Transparency was a big element for me to try this place out for the first time. They have published policies on their website about what they will do if your dog were to get hurt on accident and I really appreciated that. There is really nothing negative that I have found about this place! I recommend bringing your furry children there.

We boarded our Mini Aussie for a night here while we were in town for a wedding…read more The resort was clean and well kept. The doggies get plenty of play time and were grouped by deposition and size. We even were texted a few pictures of her playing in the yard, by the staff. The boarding price was reasonable considering we were in the Austin area. We would recommend this place as our experience was beyond pleasant.

My dog has been going for the last two years for day care and boarding and she is just so happy…read morethere. I truly relax as Spruce is having the best time! Soon to be two dogs as we just got GSP number 2!

Once again, our dog had a great experience at Bobbi Colorado's (Canine Camp and Kennel). The staff…read moreis so welcoming to Mike (dog) and us. We'd sent paperwork in advance re Mike's health/vax records--very reassuring to know your kennel and the staff is organized and available. Mike was smiling at drop-off (he really was) and recognized a few folks. Two weeks later when we came to pick him up, all was ready! And Mike was wagging his tail. Best kennel we've found in 35 yrs of loving dogs!

Our little boy Berwyn just completed his 4 week board & train training course. We could not be…read morehappier with this experience! Jagger Scott kept in touch constantly with beautiful videos showing our little boys' progress week by week. Berwyn had confrontation issues in public with other dogs, and people, and now he is calm and poised and responds immediately to commands. The beautiful part,,- in all the videos he is wagging his tail during training, he was obviously having a blast training with Jagger during the training sessions. Jagger is truly our local Austin dog whisperer , and we are truly appreciative of all his work that he did for our little boy Berwyn . This is a really wonderful investment, because for the next 10 or 12 years at least, Berwyn is now going to be able to come to restaurants with us, go shopping at stores and most importantly, go with us to outdoor concerts to watch our son in concert! This has opened up a whole new life for him, he's going to get to go everywhere with us and share life with us, I am so excited and looking forward to the future, thank you, Jagger!

I set up a new account with Zoomies for a one-day daycare session for my Australian Cattle Dog…read more However, the owner, Mary Jane, declined my request to keep my dog separate from other dogs. While my dog loves people, she tends to avoid other dogs due to anxiety, which can lead to her biting them. I find it unreasonable for the owner to require my dog to participate in group play, as she stated. She is not familiar with the temperament of Australian Cattle Dogs. In the past, other boarding facilities have accommodated my request to keep my dog separated from the other dogs, but Mary Jane was unwilling to meet my dog's needs. Mary Jane did not provide me with enough time to find another boarding facility after she declined my request one day before the scheduled daycare session. The receptionist informed me that it was available, but MJ said it was full. Additionally, I asked her to remove my account, and she texted me that she would do so shortly. However, when I checked a few hours later, I found that the account still existed. I texted her, and I still haven't gotten her reply.

I'm warning all current and prospective dog parents to avoid working with the owner Mary Jane, and…read moreDavin the CEO. Both are high strung, worked up, and hostile individuals that really need to not be involved in this company or any front-facing employee requirements. This facility has received over $700 from my dog's visits in the last few months, and my dog has received excellent report cards for his kind and playful behavior. The caretakers Aaron and Curtis are wonderful to him and I, but I think they should begin to look for new jobs, as my recent phone call with Mary Jane and interactions with Gavin have been very intense, gaslighting and bullying. I was denied daycare last weekend and resubmitted my request because no reason was provided and they typically only have a few dogs on Saturday for daycare. I thought it was an error, as we come every weekend to play for a full Saturday. My second request was sent with a text to doublecheck the accuracy, and a text came back that the facility was booked for boarding dogs. I assumed it was due to ACL Festival, said no problem and booked my dog elsewhere- at Hill Country Pet Resort. Zoomies recommended no other pet daycare locations to me, so I had to start my research from scratch, and this place was down the street from Zoomies, with 4 star Yelp reviews. This is when everything changed. I had never been to HCPR, but upon arriving there I was greeted by a gentleman who took a hit from a bong and had sores all over his mouth. I felt uncomfortable but a sense of duty, and asked to see the facility to find out more of what I could report to city officials. They had kennels filled with piles of excrement at 9am, that the dogs were stepping on and they had no separate pens with mowed grass or turf for them to run around in. I left distraught, said NO THANKS, and drove away immediately. I decided to swing by our regular daycare of Zoomies, which was a few blocks away. I left my dog in the car and walked inside to inquire about any possible cancellations since we last spoke. The employee said he had extra help and that they would be happy to take my little dog because he was easy to handle and the employee seemed to know the situation over at HCPR and made no issue of taking mine in last minute. So as a mom, I was relieved but also wept driving away for the other dogs left behind at HCPR. All went well last Saturday at Zoomies, and all were happy. I even had a nice talk with the employees when I picked my dog up later that day. On Monday, I received a call from the manager of HCPR and shared my feedback with him- he was very supportive of my thoughts and concerns and went to the owners immediately. It was a very bad situation but the manager has a good head on his shoulders and took my criticism respectfully, as it was delivered respectfully but with searing truth. On the other hand, Mary Jane, the owner at Zoomies sent me a banal text this morning asking me to call her. It was written like she was a school principal and I was in trouble. She blamed me for going around her from the start of the call and said she wanted to understand my thinking. Pure ego on fire. I knew she was already upset and said she was at a funeral last weekend, so I could tell this just wasn't going to go well because she was very angry and acting hurt. Mary Jane kept interrupting me and then blamed me for the sins of all others who just show up without a reservation. She told me to stop talking and I had to raise my voice over her to ask her to calm down and reminded her that she's not the only person going through hard things. I asked her repeatedly to please allow me to finish my story because I was coming from a good place, but she kept interrupting and blame shifting. I said again, that I just asked if there were any cancellations with no intention of leaving my dog unless there was a new opening, and did not bring my dog inside with me. I simply wanted to know if there had been any cancellations since we last spoke. She made remarks that I kept putting in requests and didn't respect their final word, she gaslight me and twisted it around on me, insinuating that I was manipulating the situation to my benefit and then she yelled out that I was BANNED from the facility and hung up on me. That outcome was Mary Jane's fault entirely. She had not spoken to the employee yet, either. She just wanted to screw me over and get back at me for some made up slight. I was a loyal customer. I have also left positive 5-star reviews and recommended them on social media and to everyone I know. I am shocked at how much of a hurt and suffering elitist Mary Jane has become within her own operation. She seemed so nice. But things have changed and their personal problems are getting in the way of what could have been a successful business.

When my dog comes back from a few days at the Camp, he is beat! He's smiling and tired, and when we…read moreget home he sleeps for days! I really appreciate the communication Mark and his team have set up. Very clear and always followed set of rules. They also have an app which is very easy to use and helps me stay organized. This is my favorite dog boarding option in Austin.

Jumping thru many tiresome hoops. Representing as a top. Notch boarder. They were far from it…read more There was an appt. to inspect MY dog, yet upon driving out there they couldn't see me or let me into to see the facility....IT WAS DIRTY, AND THEY WERE UNCOOPERATIVE. Don't waste your time or your $.

We boarded our dogs here to cover Thanksgiving travel and could not be happier! if you want…read morepeace-of-mind that your dogs are loved and cared for, and not an after-thought, Happy Mailman delivers them back to you smiling and ready for naps.

This place is my dog's favorite place to be. The staff are fantastic, the dogs get tons of…read moreplaytime, and the price is the best in town. Can't recommend this place enough; thanks Happy Mailman!

We have utilized Pamela's services for the past 3 years. Whether it's a short or extended trip, she…read morevisits our house and takes care of all of our pets - including mice, fish and two dogs! We leave detailed instructions and Pamela follows them to a "T". She brings peace of mind when we are away, knowing she cares for our pets like her own. She takes our pups on walks and will also water our potted plants during hot months or extended trips away. Pamela took time to meet me and our pets before our first out of town trip. She is prompt in replying to my family's request for pet sitting, is readily available and is flexible on her visit schedule. I love that she sends text updates and the occasional pic of my pets. I would 10 out of 10 recommend Pam's Pet Sitting service!

Penni and Jackie LOVE it here! This is more personal care with the comfort of home. They are safe…read moreand cared for like family. We will never settle for less!!

Fabulous first visit for Quincy my 5 year old Goldendoodle! The staff are exceptional…read moreprofessionals and the facility is awesome! Just moved to TX 1 month ago......from CA. I tried a few places in Ventura, CA with no success.

Best dog boarding you can find in austin. My dogs love it and the staff is attentive and give daily…read moreupdates. Knowledgable in different breeds and personalities. Love D Pet

Karla and her team are amazing. They are able to adapt to my critters every needs. And they are ok…read morewith my series of pet babies multiplying every time they come. Theresa was our last sitter. Our pup children and kitties love her. My 2 kitties 2 puppies, hamster, bearded dragon, and plants all thrive when I'm gone. I get picture updates twice a day with messages. I wouldn't use anyone else.

They are always reliable and trust worthy! So glad we have someone to leave our fur babies with!read more

We took our two dogs to TCC and met with Pam. She was very helpful in helping us manage one of our…read moredogs that was very reactive dog to TV's.

The short - I didn't think my trainer was a good fit. I thought it felt scripted and a lot of the…read moreresponse wasn't helpful for the lifestyle I live. I brought my dogs in to the canine center for a few classes and a private training. Today, our trainer said that to solve my GSD's reactivity on the leash, we just needed to stop letting her go to the dog park. Okay, that's fine to have the a stance about a dog park, but i expect some sort of guide or training if I'm paying for a private session; not just - "stop taking your dog to the dog park." That's not a cure-all. Giving us a scripted answer that the dog park is the root of all evil isn't particular helpful for the situation that we're currently in. Which is truly, she has already learned reactivity on the leash so * where do we go/what do we do from here. * My vet had recommended this place many times but fool me three times canine center! Maybe other trainers are better or a better fit, but I felt like I could have Googled and saved myself $100. Additionally - the website says their recess is their take on day care; the trainer told me it's only for puppies. Too many conflicting message here. This place isn't for me and my fur babies.