I wanted to post a review of Good Neighbors Fence ATX in Austin. From start to finish this was an…read moreoutstanding experience. Ben the owner was incredibly easy to work with and made coordinating the quotes between 3 different houses sharing common fences very simple. Ben was very accommodating as we worked though multiple rounds of revisions to the quotes due to new requirements from the various houses. He quickly made the updates and got the revised quotes sent out. From a customer service and price standpoint, Good Neighbors Fence was easily the best of the 3 companies we requested quotes from. As for the quality of the fence, we could not be happier. Ben was on-site at least once or twice a day to supervise the crew throughout the 3 day installation. The actual crew was very professional and completed all the work with good attention to detail. They did a fantastic job keeping the work site clean throughout the day, and always made sure everything was orgainized before they left for the day. As always there were a few very minor details to be addressed on the final walk-through, but each item was quickly resolved by the team with a smile. The team really did make an effort to ensure everything was done to their high standards. I have already recommended Good Neighbors Fence ATX to our friends who are looking to get some fencing installed.

From start to finish Good Neighbors Fence ATX was a pleasure to do business with. Christian made…read morethe quote process simple and easy. Ben does fantastic fencing work. I needed to have two sections of my chain link fencing repaired along with the installation of a 20 foot rolling gate. I can't even tell where the repairs were made and the gate looks top quality. Ben puts quality first which is a rare commodity these days. Very fair pricing and great customer service. The company comes highly recommend!

Great process and great outcome. Working with Jordan was great, clear communication throughout on…read moretimeline, pricing, and execution. We had tile installed on our patio and then the screen put on top, so Jordan helped us understand what to expect with the tile to make sure it came out perfectly. His team was efficient and professional. And now the screen looks great and we use the space all the time.

Amazing experience from start to finish! Jordan came for the site visit and was very detailed in…read morehis explanation of the work and how it would be performed. The pricing was better than other bids I received and for a better product. The install were without a hitch and the guys were very polite and respectful of my home and neighbors. I am beyond thrilled with the outcome. I have spent COUTLESS hours on my new enclosed patio. Best investment I have made in my home in quite some time!!

Put in a dog door and did a great job! Recommend an installation method and it worked out great.read more

Final product is a bit disappointing - main sliding door kinda takes effort to move. After initial…read moreinstallation door would get in a bind. They attempted to fix it but it still has some sort of resistance

Thanks so much Hank for listening. I love it. I'll add the TV and WOW what a hangout spot…read more Everybody will want to come by. Appreciate you, and Jose and the guys really "killed" it!! Amazing. Highly recommend this company.

Hank and his team were a pleasure to work with! He was able to provide a quote quickly, and the…read moreprice was reasonable given the high quality workmanship and materials they use. (We got 4 quotes) Communication was clear and very prompt, and his team of installers were obviously highly skilled and also great to work with. We had some difficult angles and narrow spaces that they managed incredibly well. We are super happy with the end result, and glad we chose them. Highly recommend!

We contracted with Hometown Decks for a Trex deck, along with metal privacy screens. The…read moreprofessionalism was exemplary, from the beginning of the project when Mike gave us our bid, to the conclusion of the deck work. Communication with their office exceded our expectations. We are extremely pleased.

This rating reflects the combination of quality and price: if you want solid, quality work at a…read morecompetitive price, I'm not sure you can do better than these guys. They completed a few different jobs for us: a deck resurface with Trex, added new deck railing, attached a pergola we had to the deck, and poured a separate stained/stamped concrete deck. They were helpful, flexible, and creative in thinking through options and dealing with obstacles. They bring a lot of experience and know-how and are great people to work with. Very happy overall.

We had our pergola installed by Austin Pergola Company and they did an outstanding job…read more They worked with us to make sure it is absolutely evetything we want before they put it up. It took me a while to decide on the color as I wanted it to be in very particular hues of grey and they found a perfect match. The quality of their work and customer service is on the highest level. Everyone is polite, professional, knowledgeable, and very nice to deal with. They take real pride in everything they do making sure all is perfect. I cannot find enough words to describe how happy we are. Thank you for your hard work and your talent. If we decide to build another one we are definitely coming back! And recommending you to everyone we know!

This review is warning to what can potentially happen if you take contractors at their word…read more I reached out Austin Pergola Company in order to see if a carport would be feasible in my neighborhood. There are many carports in my neighborhood that were similar to what I envisioned on the side of my lot. They told me to send them a survey of my home and we would discuss over the phone if it was possible. This should have been the first RED FLAG. In all my questions that involved permitting Lauren would always make sure the discussion was over the phone. On our phone call I was assured that they could install the carport with no issue. They said I could get a permit, but was not required based on the size of the carport. In reality the City of Austin requires ANY structure attached to your house to be permitted! The size is irrelevant! My other concern was that the carport would get too close to the neighboring property. Aaron said based off the survey and on-site visit they did, this would not be an issue. They said they would build a carport with no overhang and they could use my existing driveway in order to avoid going onto the neighboring property. What instead happened is the carport was built with an overhang that went onto my neighbor's property by 4-6 inches. When my neighbor went to sell their home this caused issues for them and they reported the overhang to the city. When I tried to get the carport permitted I was surprised to find that it was basically un-permittable. There are NO exceptions to the 5 foot side setback in Austin! This was contrary to what Austin Pergola told me over the phone. They had told me everything would be done up to code and I could get it permitted if I wanted. I assumed that Austin Pergola Company would know the rules around permitting pergolas/carports within the City of Austin. This company really shouldn't be advising people about permitting and surveys if they have no idea what they are talking about. In all likelihood they do know the rules, they are banking on the fact that most of the time any issues pop up after they have already been paid. In Texas, contractors are not required to have a general contracting license. This means if you are working with unlicensed contractors (such as Austin Pergola Company), they are held to no standard (unlike electricians/plumbers). You as the homeowner are essentially the general contractor at that point. So you have to keep them in line. You have to know all the rules about permitting. You will have to make sure they construct your project on your property. I assumed when you are spending over 10k on a project they take care of you, but that simply isn't the case. If the project you are considering is at all attached to your home or anywhere close to 5 feet from the border of your property I would highly recommend using a different company. Try to find a contractor that will obtain the necessary permits. If a company is unwilling to obtain permits for their own work, it should be a red flag that the work they are doing may be difficult/impossible to permit. At the very least make sure you get everything discussed in writing. Any discussion over the phone and not in the contract is basically irrelevant. Do not take their word about anything related to permitting or surveys. No matter what they tell you issues do come up. I was able to use the carport for only 3 months before I had to take it down and I am now out over $10,000 on this project. References: https://www.austintexas.gov/page/work-exempt-building-permits https://www.austintexas.gov/page/how-select-contractor * Additions or alterations to your home contrary to city code may affect title transfers or insurance requirements should you ever decide to sell your home. Therefore, be cautious of contractors who that state no permits or inspections are required. * All contractors are required to obtain permits for their work, thus be wary of a contractor who asks you to obtain a permit on their behalf. The party that obtains the permit is ultimately held responsible for work that does not meet city code.

We had a great experience using Mueller Highlife to install a shade sale over our parking area. We…read morelive on a narrow lot with several old growth pecan trees, and needed something that would provide some protection from falling pecans. We couldn't install a parking structure because of the narrowness of the lot. Making an appointment is easy. They came out to do an estimate, drew up the plans, and got us on the schedule for the following week. Communication was prompt and friendly. Installation took two days, one to dig the holes and insert the poles, and another to install the shade itself (both processes are very fast, but I think the concrete needs time to cure). Price was extremely reasonable and there are several colors and sizes to choose from. We are extremely happy with the product and service. Highly recommend!

I had an extremely poor experience with them. From the start, communication was a mess--messages…read morewent unanswered and appointments were repeatedly delayed. When the shades finally arrived, the installation didn't match what was promised: fit and measurements were sloppy, alignment was off, and several components looked incorrectly installed from the beginning. After installation, the issues didn't get better. I reached out to have corrections made, but the response time was slow and the problem wasn't addressed properly. Overall, the quality doesn't match the price, and I wouldn't recommend them to anyone looking for professional workmanship and reliable follow-through. A real bad stud. High and low.

Very good communication and service provided. Floyd and Richard have been professional and skilled…read morein the work they have performed for myself and my son. The major project was a somewhat complicated ramp we needed, and that turned out great. They also repaired my gate posts and knocked out a half-wall I needed removed and patched up. Thank you!

We were looking to get our patio screened in and got about 8 quotes. Most people just replied with…read morea number but Floyd ask for pictures and asked if we could speak over the phone. He was patient with us as we had many questions. We hired him and as you can see in the picture the screened in patio looks great. I definitely recommend him to anyone looking to get some projects done around your home.