These guys were great! From the moment I called to the moment I was brought home, I couldn't have…read moreasked for better service. Getting a FLAT RATE was better than not knowing what I'd be charged in case of traffic. I also liked that Robert, who picked me up, was also who met me at the airport for my return home. He said it was their policy that the same driver who picks you up also takes you back home. Nice touch!

Had such a great driver and they got me to my destination so quickly. Perfect for a quick ride in…read moretown and I was super happy with the cars. Def recommend

We book Personal Transportation in December. We get picked…read moreup from DeLand Florida at the Amtrak Station by Mike. He also picks us up from our hotel and drives us back to DeLand . He Is nice to talk to. Clean car. We highly recommend!

Personalized service, conscientious and safety-minded. I needed a driver for an elderly woman who…read moreneeded transport from Orlando Airport to Port Orange, and then a couple weeks later the reverse. I could not have asked for a better experience for the passenger. The driver, Mike, was helpful, attentive, and responsible. Also notable that he explained he uses commercial vehicle insurance, which gives me peace-of-mind.

Awesome, best service I have ever used. Punctual, courteous and a great ride. Showed up with a few…read morehours notice and picking us up after hours on our return flight. A+++++

Five star experience at reasonable price. Clean vehicle in excellent condition. Nice driver.read more

I hired them for my daughter's Prom. They were extremely punctual and had excellent communication…read more I appreciated knowing my daughter and friend were safe. I will definitely hire them again.

The Towncar Chauffeur is an excellent service. They take away all the stress in traveling to and…read morefrom the Walt Disney property. I even book them to pick up other family members. They are the only chauffeur company I book.

Clean, polite and on time. Would have appreciated a little more help with luggage but we managed…read more Used both to airport and home from airport.

We were picked up in a very old car. The driving was so slow and a bit uneven (sometimes faster,…read morethen slow, then a bit faster again). We felt safe. The price was very cheap.

On 3/7/26, I called and arranged for transport for 3/8/26 from Ocala National Park in Silver Spings…read moreto another part of the park in Altoona. It was explained the price was elevated due to the service originating in Delaney. We agreed on the price and I paid $72.06 via Paypal to Primo Taxi LLC on 3/7/26 at 10:51am. No one showed up at the agreed pickup place and time. I got a phone call 11 minutes after the pickup time. The switchboard operator explained they hadn't sent anyone out and will not send anyone until they receive extra money above the already paid and agreed to amount. They said the other employee priced the $65 fare incorrectly. I was pretty upset given the circumstances and that they hadn't sent anyone out yet. I was going to run into a chance that I incur extra fees for exceeding my rental car window and a risk of missing my flight that evening. I had to resort to asking random people in the park if they'd drive me for the cash I had on hand. I was able to find someone that took pity on me. I had been backpacking for a couple of days so hadn't showered so was a bit unkept. Given the risk of asking random strangers for a ride puts me and them in an unideal position. I was clear with the original switchboard operator that I wasn't sure if I had cell service given its in the middle of a large wilderness area but I was just fortunate to have a small signal to get Primo's phone call otherwise I'd have been waiting hours and miss my rental car return window and flight. I have not received a refund for the payment I submitted to guarantee my transport which I would like since I did not receive the agreed upon service. I will update this review if I get a refund.

I coordinated the ride the night before from Deland Airport to Stetson University (2.7 miles) for…read moreone person. I was quoted $15. I sent a message 45 mins prior to arrival notifying Primo of my pickup time. Upon arrival I called and was told it would be about 15 mins. 25 mins later I messaged the company and was told the driver was 8 mins away. 15 mins later I called Primo and was told the driver was 5 mins away. The driver showed 5 mins later. Instead of the quoted $15 price, I was told the cost is now $25 for the 2.7 mile ride. I was already 45 mins late otherwise I would have gotten an Uber.

We found Lake Mary Shuttle in Lake Mary Life Magazine. We used them for a trip and they were…read moreprompt, followed up with pick up confirmation, and Mike was a great driver and super engaging. What impressed us the most is that when returning, we had several flight changes and they were on top of everything, including a last night date change. Mike actually picked us up and was excited to hear about the trip. We will def use them as our new airport service. They made a great first impression.

Professional, on time, excellent customer service. I used the services of Lake Mary Shuttle for my…read moredaughter's Prom. The communication from inquiry to the day of was fantastic. My daughter and her guest extremely enjoyed themselves. Flawless service! 5 star treatment.

Very disappointed with this service.. I called a few days early to book two rides with a REAR…read moreFACING CAR SEAT included to our order.. I even wanted to double check that they included this carseat to the booking by calling a day before to make sure my request was included.. The day of the booking, i called around 9 am to even double check again! i received a call 10:07 that my ride was waiting outside (felt rushed because this driver was outside my home a bit early then suspected) What do ya know? The driver looks at me like im stupid because i asked where the carseat was.. This service has made me lose my sons 15 month check up and now im being fined $50 for that issue.. I get a call back that they are "willing" to cover my expenses but how i am i supposed to believe that when i was already told by 3 people that they will make sure the car seat is added to my booking???

The driver " gami" was courteous and prompt and a safe driver, I will use them again .read more

When I called to arrange our ride, Allison picked up right away and was very pleasant and helpful…read more She then sent me all the information I needed by text. Our driver Darren met us at baggage claim and helped us get our luggage and took us to the car which was parked very close by in a special area. Even though our flight took a long time to taxi and deplane, Darren was very professional and kind when we finally showed up. After a long travel day, it was a treat to be taken to our hotel near Port Canaveral this way. The next week, after our cruise was over, Darren picked us up at the port and took us back to the airport. We arranged for 10am pick up but when I texted Darren at 9:45am saying that we were off the ship, he responded that he was already in the area and was able to pick us up then. I highly recommend this company!

Flew into Orlando going to Disney World. Travel days are always a wasted day, so we planned to be…read morepicked up and dropped off at the airport. Our flight arrived 1 hour early. A great tail wind. Our driver Stacy was great. She knew we arrived early and was already on her way to pick us up early. We went straight to Disney World Hotel and were in the Park withing 3 hours of landing. We also scheduled a pick up after we spent the morning in the Park and then Stacy picked us up again when we were ready and whisked us off to the airport for our flight. There were 8 of us and our travel days went off without a hitch. Best service ever.