I just don't understand this Auntie Ann's (Philadelphia Premium Outlets). You have to order pretzel dogs ahead of time because there are NEVER any made. Ok fine. I have accepted this at this point. I went on the app at 5:00 to order the pretzel dogs but was given an error message saying too close to closing time. TWO HOURS!!!?? I tried to place the order from inside the outlets so the wait wouldn't be an issue. Can't place the order on the app, ok, let's just walk over. I wouldn't even come here if it wasn't for my 13 year old son. We arrived at 5:45, after shopping. The employee was polite, but he made sure to let us know IMMEDIATELY that what was left in the case was the only thing they are offering. Which makes zero sense to me. You don't even close for over an hour & you can't make one batch of pretzel dogs? Why are you even open until 7:00 then? Can someone PLEASE explain exactly how one goes about actually getting pretzel dogs from a place who sells pretzel dogs? And I just want to add on to this one last comment. We have gone to Walmart that has an Auntie Anne's in it, later in the evening & OFFERED to make us whatever we wanted as long as we didn't mind waiting. No problem at all! BIG FAT TIP IN THEIR JAR FOR THEIR HOSPITALITY! I suggest you advertise your hours as closing at 7pm, but won't be making anything after 5. Never heard of such a thing in my entire life. read more