Really good pretzels! No other pretzels can compare to Auntie Anne's. Great customer service! Friendly, helpful and courteous management and staff. read more

I got an offer for a free pretzel from my wireless carrier, but for some reason it wasn't going through to my app. I thought for sure they were going to tell me there was nothing they could do, but they found a way to push it through! Pretzels are delicious. Sauces are delicious. And it's great when they go the extra mile for customers. read more

The pretzels tasted like any other Auntie Anne's to me. However it is a 3 star review due to the misleading menu pricing. On the board it was listed as $7.99 for a small order of Cinnamon Sugar Nuggets, then $8.49 for a regular size cup of the Cinnamon Sugar Nuggets. I get to the counter and ask for the regular size cup (because wow it's only $0.50 more for a size upgrade), however the cashier tells me that they only do one size, which is the small order. I felt this was very unfair and misleading, why even have it on the board? This isn't the cashier's fault at all, moreso management. After I pay the cashier again says they only do one size, UNLESS I order online. So again, a 3 star due to misleading pricing. I find it very unfair that we need to order online via the app to get the regular cup for $8.49. Also the cashier didn't offer a receipt for me or anyone ahead of me, so if you're trying to earn points in the app, make sure you ask for one. read more

The manager "Chris" was a little abrasive. I was asking my son and his friend what they would like. I read off the flavors and then he abruptly said "hey mam, I need you to move, we have customers lining up now." It wasn't the words, more the tone. It's a mall, things are quick, I get it. But, he could have just said things a little nicer and said "sorry to bother, but there's customers behind you. Would you mind moving forward." I've been in customer service over 20 years, it's not that hard to speak with kindness. I'll go to Wetzels next time. read more

I'm kind of sad to see that it is only 2 stars. I always go to the actual store since it's the freshest and should have the most amount of pretzels. I always get the one with no extra sodium and they'e always fresh. I've made pretzels at home before and it's hard! I like the texture where it's crunchy on the outside and soft and slightly chewy on the inside. I love the smell and flavor of it, not too salty. The reason why it's not 5 stars for me personally is because it's a little on the expensive side. $3.50, I feel like others might pick something a little bigger or more filling. Yes, it's a snack but some of their foods are kind of pricey and it's just bread. Again, just my thought. I usually go when it's BOGO or when it's on my birthday ^^ read more

Auntie Anne's - BOGO. Check out specials when you sign up on their app - Fast Food Near Me - Portland, Oregon

I was really craving for these cinnamon sugar nuggets but it was a very big disappointment. They were very dry, chewy, hard, and not warm at all. So I'm guessing they probably sold me a very old batch or something. At first I wanted to order the bucket size, but I was told it was only for online. Good thing they didn't have it. I gave it 3 stars because the cashier was friendly and I know the pretzels could've been better if it was made fresh. Just not during this experience. read more

Auntie Anne's - a hand holding a cup of sugared doughnuts - Fast Food Near Me - Portland, Oregon

I have always liked Auntie Anne's, and would grab a pretzel whenever I was nearby. The pretzels I got today were burnt tasting, overly hard, way too chewy. I wonder how long they had just been sitting there drying out under the heat lamp. Would not recommend at all. read more

Horrible customer service, the associate was mad people were in line for no reason. Then didn't even have items didn't want to explain coupon deal ect. Dont be in customer service if you're going to be mad about customers read more

This is a guilty pleasure found commonly at malls. Had a good experience at this particular establishment. Ordered: Original pretzel- a buttery treat cooked to a soft but not doughy perfection! Sometimes they come out burnt, so it was great to not have to feel like I was eating a piece of charcoal. Service: The cashier was friendly and efficient. Wait Time: None. Bill: $ read more

Auntie Anne's - Fast Food Near Me - Portland, Oregon

Horrible employees, tropical know nothing confusion. They were pretty busy so everyhring was fresh, cinnamon sugar and sweet almond were quite good for the moment. The pizza bagels and bagel dogs did look quite amazing as well. Used a Groupon here, and was worth it. No way could I pay 4$ a pop though for these. read more

Auntie Anne's - a baby in a grocery store - Fast Food Near Me - Portland, Oregon

Well i really wanted a large lemonade, and ended up ordering food and drink from this place. Pretzels with Nathan's hot dogs, wow! The order was delayed, so it took an hour to get the order, the driver did NOT observe contact - free delivery. Whatever. But the food.... TERRIBLE! AWFUL! What a complete waste of time and money. I will NEVER patronize this business again! read more

Constantly refuse to take in pretzel bucket orders due to "lack " of staff. If you're not able to fulfill an item then it should not be on the menu as an option to customers. read more

I love this place the staff is super nice! I went when it was almost closing time and I saw three girls that were cleaning up and I asked if I could order and they were all really nice about it. Overall whenever I go to the mall I have to get a snack from there and yeah it maybe pricey but compared to wetzles it is cheaper, even if it is by a couple of cents. I also love how they have a really responsible team during this pandemic, and they like to remind everyone that decides to wear their masks incorrectly to fix it other wise they won't be helped!!! I love how responsible they are !!!!!! read more

What a scam. They tell you 3.25 for a pretzel that's greasy. They don't tell you that they charge extra for their cheer or other sides. Oh let alone that they're almost a dollar for each pathetic side. Pathetic. read more

You could say that I enjoy the occasional hot chewy pretzel with cheese sauce. Unfortunately, today's choice was not the best. Actually, it wasn't even worth the indulgence. The pretzel was too thin and oily. The cheese was in a sealed cup, and way too salty, making it practically inedible. I'd much rather have Wetzel's pretzel bites any day. read more

Just because I'm using Groupon does not mean you make me wait for 10 mins... Even if I got the Groupon deal, I still paid for it... And I always stop by and buy without using groupon anyway... read more

One word: YUM. And way better than wetzels pretzels. Never had a practically raw pretzel here like I have received at wetzels in the mall

What kind of pretzel place has no pretzels?? Plus the workers were rude about it. They had been open for 45 minutes so it is obvious they were not prepared. Go to Wetzel Pretzels instead! They were super friendly and they actually had pretzels!! read more

If I could give zero stars I would. Didn't even get the food I ordered. Worst food place I have EVER been to and I've worked in the food industry for a while. There are 2 stands in the mall with 1 person at them usually and 1 actual store. The stands are NEVER stocked up. What's the point of going somewhere if they don't have their few choices available? You can go to the store but it's on the other side of the mall and it's always crowded because the stands never have anything. I went to the store because the stands were out. I ordered my food for them to tell me that they have no almond pretzels so I say I'll wait. I pay for my food. I get the part of my order that's already ready and wait for the almond pretzels. Well the almond pretzels never came after 20 minutes or so I go up and ask where my food is because I'm on my lunch break and this is ridiculous at this point. They tell me that if I wanted the almond pretzels I would have to wait in line and order it again because they didn't put it on my order which is ridiculous considering I've already waited in line and ordered so why would you waste my time and have everyone do that again? So I wait in line yet again because I'm determined and I've already wasted my whole lunch break on this place. Only thing is now I've waited 30 minutes because they are BEYOND SLOW so I just leave because the longer I'm waiting for these people the more money I lose at my job. This is a pretzel place and should take 5-10 minutes tops. Workers were rude as well. If the owners can't handle the amount of people they cater to or offer stands with nothing in them or buckets that you can't order then why would you offer these things? I've gotten faster better service at an Applebees. Thanks for nothing. DO NOT GO HERE read more