Pros: Reliable way to transport your pet. Fair pricing. Easy in terms of setting everything up…read more Deena transported our dog safely and was very friendly. Gave updates with pictures which was great. Very convenient. They worked well with my very nervous dog. Cons: Not the best communication in terms of updating when pickup was taking place. They give you an estimated time window for pickup and say they will contact you closer to the time window to give you a more specific pickup time. I had to call two different times and speak to 5-6 people on their after hours answering service in order to find out there was a 2-3 day delay on what was supposed to be the day of my pickup. I eventually was placed in contact with management and they were great. The delay itself is understandable, but it would have been ideal to have been given a heads up beforehand.

Buyer beware. I…read moreentrusted this company with transporting my beloved dogs and specifically booked what was represented to me as a private transport experience. Unfortunately, that was not my experience. Despite expectations of private transport, additional dogs were included, which was disappointing and not what had been represented to me when booking. My greater concern involved safety and communication. During a subsequent transport, I learned the driver intended to drive through the night without stopping to rest, with pickup occurring the following morning. As a pet owner, this raised serious concerns for me regarding safety, driver fatigue, and the well-being of animals being transported for long distances. What has been equally disappointing has been the lack of responsiveness when I attempted to address my concerns directly afterward. I am sharing this because when we place our dogs in someone else's care, trust, transparency, communication, and safety matter enormously. I encourage other pet owners to ask very detailed questions about transport arrangements, driver schedules, and exactly what "private" means before booking.

I took my dog for his first day of daycare on Friday…read more At 10am I get a text saying he was playing rough with another dog and had a"couple of small scratches and a small puncture". I was told he was cleaned up allowed to decompress and put back to play in a different play group. Imagine my surprise when I go to pick him to and see the condition he was in. I didn't get to fully look until I took him outside. I took pics and got in my car. I decided I wanted to speak to the manager so I called and was told he would be in the next day. When I got home and looked for the puncture I was shocked. I went first thing in the morning and was told the manager would be in later in the afternoon. While there I spoke to one of the other employees who mentions that the dogs are left alone in the rooms. No human supervision. There is no mention of this anywhere. They advertise experienced supervision on their website and being focused on safety. I can't imagine multiple dogs , especially large ones, being left unattended in a room. It was his first day. They don't even know his behavior and how he reacts to different dogs. This is all around irresponsible. I trusted them with my dog and this is how he is treated his first day. They said because I signed a waiver they won't pay for any vet bills and won't allow me to see the video footage so I can better understand what happened. There goes customer service. Lesson learned. Before leaving your dog with a doggie day care find out how many people are in the room with them? How they introduce new dogs? How many dogs in one room? Ask questions.

New dog boarding and daycare spot located only a few miles from Universal Studios!…read more Extremely clean, spacious, and the team is extremely friendly and dog-knowledgeable. Our Loki, a 100lb Lab Mix, thoroughly enjoyed himself at day camp and he was returned to us sparkly clean and a nice scent too! We have lived in Orlando just over a year and have had to beg for friends, one-off dog sitters, and even cancelled trips because Orlando's (affordable) dog boarding options either cater mostly to small dogs or they declined because of Loki's separation anxiety. This place welcomed our pup with open arms, and he even helped out with another dog that was terrified of being left there. We are SO happy that we finally have found a trustworthy, affordable, clean, knowledgeable option for dog boarding has finally landed in the area!

Phil I want to thank you for consistently being there for Chip and Java whenever we need that extra…read morehelping hand. We appreciate all the love and attention you give them and the peace of mind you provide us. Thank you for always taking care of our mail and other little things on your way. You guy are the BEST. I can not say enough. We really appreciate you being there for our furry family members and all you do.

Love them! Always nervous and guilty about leaving my furtwins behind on a trip. Marejane and Phil…read morewere wonderful to meet. The furbabies warmed up to them instantly which settles my nerves. Daily pics kept me reassured. Will definitely ask them petsit

Absolutely thrilled we found Laura The Pet Nanny to look after Molly the Wonder Dog on our recent…read morevacation. We used another service during our Thanksgiving vacation and two days in a row the sitter was a no-show, while we were hundreds of miles away creating a stressed-out vacation experience. Thankful to say, our sitter Mikayla not only showed up every day as scheduled, but she also sent updates via email for each visit per our request. Three times each day we got an update on Molly along with a couple of photos. Laura and the team made it super easy to get set up, to schedule the visits, and the overall experience was wonderful. Is Laura more expensive than the other service we used previously? Yes. Was she worth the extra costs? Absolutely. The peace of mind knowing that Mikayla was there each day and providing the updates created a stress-free vacation. We will be using their services again in the future.

Kept me informed daily of the activities with my cat. Excellent service. I highly recommend this…read morebusiness.

We had our pup transported from California to West Virginia. We had stress-free and smooth…read moretransport. Lots of updates and photos. Our transporter was professional but down to earth. The company accommodated all of our requests and settled any concerns we had in the beginning. Definitely will use again. Highly recommended.

This company lost my dogs during transit in the middle of the United States…read more One of the dogs was found 20 miles away and picked up by the police department. I had to get on a plane and fly to Denver Colorado on the fly and pick both of the dogs up from the police department as 12am. When i got there they both were completely covered in dog poop, hadn't eaten in hours. I think had to drive them the rest of the way. I'm happy to share pictures, police reports, and documentation about this experience. This company, Justin, cannot be trusted in any capacity.

Justin is amazing, easy going, and I highly recommend him!! He took great care of my dog Reggie and…read morecommunicated along the entire trip. I knew Reggie was in good hands with him. He kept his feeding routine and sent pictures and videos. Thank you so much for everything for your service and everything you do! Reggie appreciated the fun ride.

I really can't say enough good things about Teresa and her crew at Pet Nannies. We had to book a…read morelast minute trip at Thanksgiving and all boarding kennels were booked. I came across Pet Nannies in a google search and called Teresa, she told me about the service and it sounded great, even with late booking her rates were totally reasonable. Julia and Loren are absolute Pet Stars. They took care of our boy Luca who is on the larger and more intimidating size. They were not daunted and sent us pictures of how well he was doing. You cannot put a price on peace of mind and Pet Nannies and their great staff give that.

Not many people are willing to help out someone at the last minute, especially when they are out of…read morea company's service area. I called Terri in desperation. She explained that if I was "stuck," she would help. I was stuck and she graciously agreed to help me out, even though it meant driving out of her zone of service. Someone who has empathy and compassion for people and pets is hard to find. Terri is that person. Please use her!! Anne Gordon

Kim is great! She walks and plays with my dog Bella and you can tell she loves what she does. I…read morehave know Kim for more than 10 years as a co-work/friend.. now she is my dogwalker/sitter.. highly recommend her!!

From the owner: Hello, my name is Kim and I have been a RN since 1995. The only thing that surpasses my love of…read morepeople is my love for animals. Like many of you my pets are my family. I offer dog walking, pet sitting in your house or mine, and pet transportation to the vet or groomer. Please allow me to give you peace of mind while I care for your furry ones.

I recently worked with Elysia & Chris at Waggin Wheels Pet Transport, based in Bradenton, FL. My…read moreuncle Jack passed away unexpectedly leaving his beloved pup Ruby. Elysia & Chris transported Ruby from Los Angeles, CA to Noblesville, IN within 3 days. I received daily updates and pictures of Ruby. She arrived here looking great. She gave Chris tons of kisses as he was saying goodbye to her. I cannot say enough good things about them. I recommend them 100%. They were kind & compassionate from the very first text. You can trust them with your fur babies.

From the owner: At Waggin' Wheels Pet Transport, our mission is to provide safe, reliable, and compassionate…read moretransportation services for pets, ensuring their well-being and comfort throughout their journey. We understand that pets are cherished members of families, and we are dedicated to delivering exceptional care and support to both pets and their owners. We promise to make Pet Travel Pawsitively Tail-Waggin! Our commitment is to create a stress-free and positive experience for every pet entrusted to us. We strive to maintain the highest standards of professionalism, integrity, and attention to detail in all aspects of our pet transportation services.

I used Universal Dog Care Orlando to drop off my puppy for the day while I went to the theme parks…read more My baby had a fun time playing with new friends. I Really appreciated the ease of booking, great communication, frequent updates, and personal service. 5/5 for Grammy and the pride she clearly takes in running a great business!

BEST DOG BOARDING EXPERIENCE EVER!!!!!…read more There are not enough wonderful things to say about Grammy & her dog boarding business! We took a trip to universal for 5 days, all the way from Maryland. Trying to find a dog boarding business that would accommodate our late arrival time after our 12 hour road trip was few and far in between..and then I found Grammy! Her existing reviews were already extremely reassuring, and then I reached out with our information to see if it would be feasible. She got back to me immediately and was so patient and flexible with our drop off and pick up times, it was truly so easy to book and set everything up! Fast forward, we get to Grammy's around almost 1 in the morning, after driving for 12 hours with our sweet Cherry Tomato! And wow was I shocked, our girl usually can be a little standoffish with entering new places/going into unfamiliar homes...I don't even think she looked back at us once Grammy was there! She got right out of the car and just went straight on up to Grammy and was greeted by the sweetest woman! We were floored! She was tail wagging straight through the front door and it was so reassuring for us! Grammy also kept us updated with pictures every hour during the days she was there! We got to see all her new friends she made and our Cherry just having the best time! We couldn't recommend Grammy more! Overall 1000000/10 experience and I have never felt more peace of mind leaving my baby with someone new. We will absolutely be boarding with Grammy for all of our future Orlando endeavors and I highly recommend you do too! We can't thank you enough Grammy!!!