This was truly one of the best holiday experiences I can ever remember. From the moment you step on…read morethe train, it feels like you're inside the real Polar Express. The decorations (outside and inside), the lights, the sounds, everything is done so well that you're instantly transported into the story. The performers were incredible. Real singers, real actors, fully committed to every moment. They kept the energy high and the kids (and adults!) completely captivated. Santa was absolutely amazing, warm, magical, and exactly who you want Santa to be. Parking was easy, the staff was organized and friendly, and everything flowed so smoothly. There wasn't a single stressful moment the entire time. If you're looking for something that genuinely captures the holiday spirit, this is it. A 10/10 experience that left us smiling the entire night. I would 100% go again.

We had Polar Express installed our new AC, their sales rep told us we didn't need to buy 1 yr…read moremaintenance. 3 months after the install there was a leak from our ceiling, and now (11 months later) same leak location happened and they blamed it on lack of maintenance. These people are not transparent, the reps gives conflicting stories and now we're stuck with a leaks and water damage on our wall and window sill. All this in less than a year.

Was in the area and my friend and I decided to make this our first stop on our evening of…read moreadventure! I'd ridden Angel's Flight Railway many years ago, so it was really special getting to experience it again and make new memories. Such a fun and unique experience! Even though the ride is short, it's packed with history and offers amazing views. The railway is charming, well maintained, and makes for a great photo opportunity. The staff were friendly, the tickets were inexpensive at $1.50 each way, and it's the perfect little stop while exploring DTLA. Definitely worth checking out at least once--especially if you appreciate historic landmarks and classic LA attractions.

My friend and i are dumb. We were at the bottom of angels flight but we couldnt find out how to pay…read moreto go up so we walked the steps on the left side. Surprisingly i was able to make it all the way up. I did almost die about 80% of the way up. The guy cleaning the steps was laughing. Still havent figured out how to use the trolley though. My friend said we could save money by tapping a card somewhere but i didnt see where to tap. So she just decided we should get exercise.

I don't actually think I've been inside Union station the whole time living in LA. I've been out…read morefront picking someone up but never actually been in and walked around. First time and it was a little intimidating. I like to know what to do and how to get about with it. Picture me, someone who has never been inside trying to find their way around dragging a suitcase.... lol... I had a connection coming from Palm Springs which lead me to here. It's quite big and the whole Amtrak, Surfliner to metro was a learner for me. First off, I never knew that you could actually take public transportation from the city to the desert. I had a connection ended at Union which was pretty easy to get around. It's a pretty big station but plenty of signs to get you where you need to be. Plus with the metro, it's pretty self explanatory with the colors for the train. There's construction going on in the tunnel which wasn't much of a factor as we got to where we needed to be. Also, I didn't expect loads of food stalls available. I guess you have to feed people while they're waiting. I believe the main tunnel area was where all the trains, ie Amtrak and Surfliners come in while the another is where all the Metros are. There was plenty of staff on hand with questions if needed. I did both arrival and departure on the same day to test out the whole process. It was quite simple. Even if you arrive early, your train can already be docked and waiting till departure. Make sure to look on the board for which gate you suppose to be at. It's a big station but pretty simple once you get the hang of it.

Yes, it's a very historic building, the architecture is neat, I love that there's a fish aquarium…read morethere, lots of exhibits and events, but as someone who has had to use the public transit here, it's not the best to say the least. Parking is affordable, but can get fisted and it's nice that they have the free Dodger Express Shuttle. But the restrooms are abysmal, especially for the women's restroom and the men's isn't any cleaner (according to friends' first hand accounts) and there's always litter somewhere and the subtle scent of human waste, but that's the DTLA experience if anything. That's why when I was told we were going to go to Union Station for dinner (when I was in Denver), I was aghast. Completely different expectations and execution. Union Station does its job, could always be a bit better, it's just that society needs to get to that point and we need to be a bit less of a car driven (haha) ecosystem where public transit is more friendlier and easier to use.

One of the most magical experiences any Disney fan can have is a ride on the Lilly Belle!…read more She is a Victorian era parlor car whose devour was originally overseen by Lillian Disney herself (fyi she is who the LB is named after)! Since her introduction, she has transported an Emperor, VIP guests and lucky Park guests alike around Disneyland. Being able to ride in the Lily Belle is a special treat that can happen if you are taking a specific Railroad associated Guided Tour, but know that if the temperatures are too high the day/time you are there they will not bring her out and you will NOT get to ride in it. Club 33 guests, VIP's and occasionally random lucky guests can get a chance to experience the Lilly Belle- if you are ever so inclined to receive an offer don't hesitate! The decor is rich and filled with history- no spoilers will be given here! Part of the fun of the experience is learning about these things while on your excursion! If you ever are presented with the opportunity to ride the Lilly Belle, do not hesitate! It's any Disney lovers experience of a lifetime!

***Book Disneyland Railroad Guided Tour to experience a ride on the iconic Lilly Belle***…read more All aboard! To kick things off on a sweet note, you are provided with Orange Juice + Cinnamon Roll to start the tour. I did provide feedback that bottled water would be a great option, and they advised they would bubble up the feedback. While you are enjoying the treats, your tour guide will introduce themselves and help you set up the headsets provided. I've had 5+ tour guides, and I can confidently say you will be in good hands no matter who you are paired with. Tour guide Nick was absolutely phenomenal, friendly and so informative! Full steam ahead! Without spoiling the whole tour, you will walk across main street with some stops for train history making your way to Frontier Land, Tomorrow Land, and even head back stage near Small World! No photos or recording is allowed, but let's just say it was pretty cool and full of train facts. Lastly, you will head towards Toon Town to board the Lily Belle - the highlight of the tour. I've always known it was the presidential car Walt dedicated to his wife Lillian, but I didn't know the full history as Nick helped give insights into the history. Truly fascinating and magical to take a ride around Disneyland Railroad in the iconic Lilly Belle. Note: Lilly Belle will not run if 80°+ due to stifling heat. Handheld fans were provided and pretty hot at 77° during the tour today. Once you disembark from your journey, you will be provided some parting words and wisdom; but that's not all! You receive a Disneyland Railroad keepsake. A big tip to help maintain the keepsake is to stop by Small World Toys to get a bag to store it in. What a way to commemorate such a momentous occasion as this is not often open to the general public. As our wise tour guide said and applies to this review... We have come to the end of line, my friends!

My son went to a fifth birthday party and an hour in, this train showed up in the parking lot, from…read morea business called Trains on the Move. It was a colorful mini train with a driver in the engine trailing two train cars with two rows each, just big enough to fit a dozen small children. The kids went nuts for this train. There were too many of them to ride at once, but they took turns for the first few rides until some of them started to get bored and returned to the rest of the party. The remaining die-hards, including my son, kept the train full for the remainder of its contracted time. I think it was there for one hour, and my son was on board for more than 45 minutes. The parking lot was small, and the train had a tight route: two loops followed by a dizzying finale of mini-train donuts. The driver moved fast, swerving and accelerating to delight the children. They were all buckled in, with the driver checking himself before each departure, but it did feel a little bit dicey. I am not shocked that this Yelp page is mostly 5-star reviews, with a smattering of 1-stars due to child endangerment. (There appears to have been an incident in September 2017.) My boy and his friends had a blast, though, and no one was harmed by this hour of Trains on the Move. If you have little thrill seekers and moderate risk tolerance, your kids are guaranteed to love the speedy baby train.

We've used Trains on the Move in the past, and the actual service itself is great. The staff who…read morecome out are on time, friendly, and wonderful with the kids -- everyone always has a great time. My issue isn't with the train or the event day at all, but with the communication and management behind the scenes. After submitting an online inquiry for an upcoming date, I was immediately overwhelmed by the number of follow-ups -- within just a couple of hours, I received at least 7-9 phone calls, six emails, and multiple text messages. I wasn't ignoring anyone; I was simply in a meeting and unable to respond right away. It got so excessive that I eventually texted back asking them to please stop contacting me so much, as I had received all their messages and would respond once I was available. When I did reach out the next day ready to move forward and asked for the payment link, I was met with complete silence. I called twice to follow up and never got a response. This same kind of unbalanced communication happened during my first experience as well -- overly pushy at first, then unresponsive once I was ready to book. Another ongoing issue is their payment policy. They insist on payment in full upfront, which I've told them before I'm not comfortable with. Like most vendors we use, I prefer to pay a deposit to reserve the date and then pay the remaining balance on the day of service. They were not flexible with this, which makes the process unnecessarily stressful. I really wanted to give them another try, assuming my first experience might have been a one-off situation, but unfortunately it seems to be a consistent pattern. Whoever is running their office or handling bookings is highly unprofessional, and it's disappointing because the on-site team and service itself deserve better representation.

Having a railroad spouse has made me have a respect for the railroad and a certain level of pride…read more My kids know their daddy is a railroader and he keeps trains moving. The kids love coming to the Barstow yard because they get to see where daddy works. It's not very often that we get to come out here but on the rare occasion it's always fun. I know the pain in the ass that the railroad can be, but I have always been grateful for the life it had provided for my children and I. Barstow is a railroad town and it's a fun adventure for train lovers. If you love trains this is the place for you. I always like seeing the hump yard and the large amount of activity around the yard. Working here probably isn't fun but I don't know. I have a railroad husband and brother who both seem to enjoy their jobs.

The Arctic station has such a lovely structural design and lights up at night. Quite easy to spot…read morefrom the distance! It's located right across from the Honda Center. This station is fairly clean and parking is easy to navigate and spacious. Few options of places to grab a snack inside the station. Parking is free but just make sure to fill out the overnight document online if you'll be leaving your car. The Amtrak trains are clean, especially the newer trains and have comfortable seats with trays. When going to SD love taking the train to relax or get some work done. Another bonus is that I get to skip over the traffic! I have encountered time changes and delays on a few trips so be sure to check on the app.

Loved the Conductor and the Train Attendant! But not the 2…read morehour delay! Amtrak customer service never contacted me back.

What is the one question that comes to mind when you think of trains and the ones that you see from…read morethe movies? There have been so many trains and those trains that have stared in the major motion pictures from the many that stared in the Total Recall and the Superman movies that you see Superman come to save the trains and there are those that are used for business and commercial traffic giving you the most beautiful trip that can be the best vie4ws and the many stops when the train stops through. If you have the answer its one train that services, the many coastal cities and the ones that are a walk to the beach. Yes, the Coaster is one train that has two levels which you can sit on the top level and the bottom level and sit have the best views and when you go to the second level you get the wide view you can eat lunch on board you have to clean up the area where you're sitting at. There is one thing that the Coaster Train doesn't allow is alcoholic drinks of any kind that is a $250.00 fine that you are found on board with open containers. The Coaster train has changed and the cleanup and the remodel it began with no alcohol on board yes, many people thought it was cool to drink on board, but it's not allowed. The remodel of the trains was to change the seats and clean floors yet with the many cars that are still being used they do have some of the older cars that show the age of wear and tear. What is the best day when you have a great doctor's appointment? Yes, the day is called over the hump day to take the 101 buses to the city of Oceanside and the many stops in between to see some of the many locations in the many cities on the way up to Oceanside. There are so many things that you can discover when you take the Coast Bus of the 101 that makes many stops even including the coaster stations along the way. Catching the bus at the UTC Transit center the 101 bus that takes you up through the La Jolla area and the many Campuses of UCSD. The trip is one of the best because with many buses take you to transit center the 101 Bus takes you straight up the coastal highway with the trip the City of Oceanside along the way to the transit and train stations. The train ride that takes you through the many cities on the way back to San Diego with the train ride that takes a little over an hour when you leave the Oceanside Transit Center with the Coaster Train and the Amtrack that share the same tracks the train has to slow when the Amtrack approaches the coaster has to slow and stop and wait for the Amtrack to pass by. The Coaster Train is one of the best rides with the many stations you can also buy tickets for the shorter trips that you may take from San Diego or from the city of Oceanside. Going on the 101 buses from the UTC Transit Center taking that to the many areas and locations along the way you can visit the many areas between the stations. The Coaster Ride from the Oceanside Transit Center is one smooth ride that you can sit back relax and take time to go over work that you may have taken home for many that do take home. The low-cost prices with the many stations that you can transfer over to the many buses take you to the many areas and the Inland cities. As a Yelp Elite Reviewer, the day was one of the best to take the 101 Bus. And have the whole day and still be able to get back to National City certain bus routes do stop at certain times there were many places in the Oceanside and the Carlsbad area that I had never been to before. The many services and buses that service the many areas south of Oceanside and the Encinitas which has so many places to visit and spend the day. Happy Travels to one and all its a great day for a train ride.

It always breaks down or has some sort of issue. If it rains we're really screwed because it takes…read moreforever to fix. Now they want to raise prices, for what??? You're always late, do better.

Never having traveled on the LA metro before, wasn't certain what to expect?…read more Well I was super pleased! Not only did I make it to my destination on time, the train I was in was spotless clean! What a nice and smooth ride with quick stops along the way. My bff lives in Fontana, so I boarded at the Fontana train station, got lucky as I caught the last train into LA. Helpful tip, make sure you catch the last train into DTLA by 7pm or you'll have to wait until the morning. Fare was a reasonable price considering how expensive gas is right now. And the best part? You totally avoid any traffic ! I will definitely consider train travel within LA again

The most ridiculous public transportation system in the world is operated by Metrolink…read more Their equipment is old and filthy. Fares are expensive and come to realize lots of people riding the trains don't even buy ti kets, at all. Trains brake down often and when that happens you're on your own to figure a way to get to your destination.